Macon County Cleanup and Restoration
Commercial and Residential Damage Cleanup and Repair
Call Today
24/7 Emergency Services
Contact your local SERVPRO, serving:
Macon County, NC
When Water, Fire, and Storm Damage Happens in Macon County, We're Ready.
Whether you're looking for restoration, cleaning or construction services in Macon County, we're here to help 24/7.
When Water, Fire, and Storm Damage Happens in Macon County, NC, We’re Ready.
Our locally owned and operated SERVPRO of Macon County, NC is available 24/7 to serve homeowners and businesses throughout Macon County—and the surrounding communities of Franklin, Highlands, Otto, and Scaly Mountain—with trusted restoration, cleaning, and construction services.
Welcome to Macon County, NC
Tucked in the heart of the Blue Ridge Mountains, Macon County blends breathtaking scenery with small-town warmth and a deep sense of history. With Franklin as the county seat, residents enjoy a friendly, close-knit atmosphere alongside year-round outdoor adventure and mountain culture. Nearly half of the county lies within the Nantahala National Forest—a vast landscape of rivers, waterfalls, and forested ridges that define daily life here.
This rugged mountain terrain and humid climate also bring unique challenges for homes and businesses. Heavy rain, steep slopes, and older buildings increase the risk of water damage, while forest density and dry seasons heighten the threat of fire damage and storm impacts. That’s why having a local restoration team that knows the area makes all the difference.
What to Do in Macon County, NC
Whether you live here or are just visiting, there’s plenty to explore.
- Stroll through Downtown Franklin for local shops and eateries, or stop by the Cowee School Arts & Heritage Center for a look at regional craftsmanship and music.
- Hike sections of the Appalachian Trail or chase waterfalls in the Nantahala National Forest.
- Visit the ancient Nikwasi Indian Mound in Franklin—a symbol of the region’s Cherokee heritage.
- Spend a day exploring the charming town of Highlands with its galleries, boutiques, and scenic overlooks.
From kayaking the Little Tennessee River to browsing mountain crafts, Macon County is a community that values nature, heritage, and hospitality.
Water Damage Restoration in Macon County, NC
The combination of heavy rainfall, creeks, and older properties means water damage can happen fast. From flooded basements to burst pipes and roof leaks, homeowners and business owners across Franklin, Highlands, and Otto face moisture challenges year-round.
Our water damage restoration team acts quickly—extracting water, drying structures, dehumidifying the air, and repairing affected areas. Whether it’s a mountain cabin or a retail store on Main Street, we ensure your property is clean, dry, and fully restored to prevent mold and further damage.
Fire Damage Restoration
Surrounded by forested hills and wooded neighborhoods, Macon County properties face fire risks from both indoor and outdoor sources. A small kitchen fire, lightning strike, or wildfire spark can cause widespread smoke, soot, and odor issues.
Our fire damage restoration professionals provide emergency board-up, smoke and soot cleanup, odor removal, and complete structural repair. Whether restoring a historic Franklin home or a mountain lodge near Highlands, SERVPRO helps you recover safely and quickly.
Storm Damage & Reconstruction
Mountain storms can arrive suddenly, bringing high winds, hail, and heavy rain. Flash flooding, toppled trees, and roof damage are common in this region.
Our storm damage services include emergency tarping, water extraction, debris removal, and reconstruction. We handle everything from minor roof repairs to full rebuilds, helping homeowners, hotels, restaurants, and small businesses get back on their feet.
Mold Remediation & Specialty Cleaning
With a humid mountain climate and dense forest canopy, Macon County homes often battle lingering moisture—especially in crawlspaces, attics, or basements. Mold growth can appear within 48 hours of water exposure, affecting air quality and property value.
Our mold remediation process includes inspection, containment, removal, cleaning, and prevention. For local inns, restaurants, and galleries, we also offer specialty cleaning such as air-duct cleaning, odor removal, and biohazard cleanup to keep spaces healthy and welcoming.
Residential & Commercial Expertise
We proudly serve both residential and commercial properties. From mountain cabins and family homes to shops, offices, and municipal buildings, our team understands the diverse structures found throughout Macon County.
For homeowners, we restore flooded basements, smoke-damaged kitchens, or storm-damaged roofs. For businesses, we minimize downtime and keep operations running—whether it’s a boutique on Franklin’s Main Street or a lodge near Highlands.
Why Choose SERVPRO of Macon County, NC?
- 24/7 Emergency Response – We’re ready around the clock for water, fire, or storm emergencies.
- Locally Owned and Operated – We live and work in the same communities we serve and know local conditions.
- Nationwide Resources – As part of the trusted SERVPRO network, we bring the latest technology and training to every job.
- Full-Service Solutions – From cleanup to construction, we handle every step for a seamless recovery.
- Community Commitment – We’re proud to help keep western North Carolina strong and resilient after disaster.
Our Core Services
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Cleanup
- Residential & Commercial Restoration
- Construction & Rebuild Services
- HVAC and Air Duct Cleaning
- Biohazard and Trauma Cleanup
- Odor and Smoke Removal
- Document and Contents Restoration
Serving All of Macon County and Beyond
From Franklin to Highlands, Otto, Scaly Mountain, and the surrounding rural communities, we respond wherever disaster strikes. Whether you manage a vacation rental along the Nantahala River, a mountain retreat near Highlands, or a downtown shop in Franklin, SERVPRO is here to restore your property—quickly, professionally, and compassionately.
In the beautiful yet unpredictable landscape of Macon County, NC, preparation matters. When floods, fires, or storms disrupt your home or business, you need a restoration partner who understands the mountain climate, local architecture, and community spirit. That’s why residents trust SERVPRO of Macon County, NC—available 24/7 to make it “Like it never even happened.”
Services We Provide
What our Macon County
customers are saying
As a result of a "mixing valve" in our upstairs shower breaking, our Bryson City, NC home sustained three floors of damage to ceilings, floors (carpet and hard wood), walls, and furniture. Our home insurance company highly recommended SERVPRO of Nantahala for our restoration and said they had very good experience in working with them. SERVPRO was at our home within hours. Rex coordinated the endeavor and procured excellent people for each specialty needed: Removing damaged furniture, carpet, flooring and installing dryers, laying new carpeting, re-finishing hardwood floors, painting, dry wall, etc. Literally ALL people involved were courteous, timely, and excellent in their craft. Our completed floors done by Chet Williamson of Franklin looked better than when they were first installed! Additionally, Rex coordinated with our insurance company and went over all the paper work with us to check and double check everything. We wanted our lower floor carpeted stairs to match our new carpet so they provided that for us at an extra charge, which we appreciated very much. You can NOT go wrong with SERVPRO of Nantahala. Some of the best folks it has been our pleasure to work with.
Water was leaking from upstairs to my downstairs ceiling through the air conditioning vent and on the floor flooding it. I called SERVPRO in a huge panic and they came out immediately, investigated the leak, took apart the ceiling and dried everything until it could be repaired. There was a smooth communication with the insurance company. Everything was clearly stated to me. All repair work was coordinated and supervised by an efficient project manager. So happy they were around when I needed them.
The SERVPRO team responded quickly on a weekend to mitigate the water damage to our newly renovated living room. For that, my wife and I are grateful. They were also very professional and did an excellent job repairing the damage. Rex, Frank and the SERVPRO team went above and beyond to make it “Like it never even happened.”
Cad is absolutely fantastic. Very knowledgeable about the business and very friendly to the customer and willing to go the extra mile to help the customer. We used SERVPRO because of the knowledge and professionalism from Cad. I would certainly recommend using this company for any of your needs if you want it head and old and a professional manner.
SERVPRO was wonderful to work with. From the beginning they were accommodating and helped to walk us step by step through the process. SERVPRO did great work. They were always available to answer any questions that we had. I highly recommend using them!!
SERVPRO kept in close contact with me the whole time!! They are professional and did a fabulous job! I can not even tell where the water damage was! I would highly recommend them! My flooring, painting and sheetrock are perfect!