Residential Construction Services

Whether you’re looking for an upgrade or have suffered damage to your home, the professionals at SERVPRO® are ready to help. We provide a full range of residential and professional construction services to complete your project.

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National Call Center

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(800) 737-8776

Trusted Home Construction and Restoration Service Specialists

SERVPRO knows your home is one of your biggest and most valued investments. You can trust us with all the details of your home construction or renovation project. From floor to ceiling to roof, you can count on our professional construction services.

Our technicians will contact and manage the multiple crews needed and oversee your construction project from start to finish. We will also work with your insurance company to help navigate the claims process and coordinate the necessary paperwork for an easier experience. With 2190 locations in the United States and Canada, there’s a SERVPRO available to take your call around the clock.

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Interior view of commercial building under construction

Commercial Construction Services

For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO.

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Why Choose SERVPRO for Home Restoration?

Single Contact

SERVPRO professionals serve as your advocate from start to finish on your specific project. We act as a bridge advocate from start to finish so you don’t have to manage multiple repair teams.

Expedited Restoration Process

Coordination of construction process while mitigation proceeds.

Quality Workmanship

Attention goes into every detail to deliver the highest quality product possible.

SERVPRO’s Clean Build Technology

Our EPA-registered products protect your home and business with dust control, viral pathogen protection (including COVID-19), and other contaminants.

On-Time & On-Budget

Our professional construction service technicians will work with your insurance company.

Easier Insurance Claims Process

SERVPRO helps you navigate the insurance claims process to coordinate the paperwork for an easier experience.

Steps in Our Residential Construction Process

Every home construction project is unique and customized for you, no matter if it is a remodel or repairs in connection with insurance claims. This information is meant to help you understand your role in your project, as well as the roles for us, your insurance company, adjusters and your mortgage company. Your participation in making certain decisions about your work will have an impact on your costs and the schedule, but we are here with you each step of the way.

Pre-Construction Phase

Approval

Before starting any home construction project, it’s important to do your homework. If you need approvals from a homeowners’ or condominium owners’ association, that must be done pr...

Before starting any home construction project, it’s important to do your homework. If you need approvals from a homeowners’ or condominium owners’ association, that must be done prior to the work. If construction is the result of an insurance claim, you will need to verify coverage and any limitations of coverage such as deductible amounts and replacement cost.

Estimates and Finalizing the Estimate

We use the Xactimate estimating software for all construction projects and will provide a copy of your estimate as an attachment to your Construction Work Authorization.

Deposits and Progress Payments

We provide you with a Deposit and Draw Schedule as an attachment to your Construction Work Authorization. Please note that failure to make progress payments may hold up your projec...

We provide you with a Deposit and Draw Schedule as an attachment to your Construction Work Authorization. Please note that failure to make progress payments may hold up your project. This includes the payment of the deposit (depending on state law).

Mortgage Companies

If you have a mortgage on your home, some lenders and insurance companies may issue “multiple party” checks that include you, your mortgage company, and us. This will require you ...

If you have a mortgage on your home, some lenders and insurance companies may issue “multiple party” checks that include you, your mortgage company, and us. This will require you to contact your mortgage company.

Material Selections and Changes

Taking the time to research and select the materials such as carpet, tile, flooring, etc. as soon as possible can yield significant time savings over the duration of the project as...

Taking the time to research and select the materials such as carpet, tile, flooring, etc. as soon as possible can yield significant time savings over the duration of the project as some items may have long lead times.

Signing the Construction Work Authorization Document

You will need to sign this document for any work to begin.

Construction Phase

Scheduling Tradesmen

Arranging access to your home and communicating scheduling constraints, for both us and tradesmen, is critical to an efficiently run construction project. Coordinating schedules b...

Arranging access to your home and communicating scheduling constraints, for both us and tradesmen, is critical to an efficiently run construction project. Coordinating schedules between tradesmen and homeowners are the most common reason for project delays.

Weekly Communication

We will contact you at least weekly during the construction phase to provide information on the status of your project. Please be sure to notify us of the best times and method for...

We will contact you at least weekly during the construction phase to provide information on the status of your project. Please be sure to notify us of the best times and method for communicating with you.

Inspecting Work-In-Progress

If your project requires several different activities such as carpet, flooring, drywall, painting, etc., it is important that you look at each phase of the work as it completes to ...

If your project requires several different activities such as carpet, flooring, drywall, painting, etc., it is important that you look at each phase of the work as it completes to make sure any issues are identified quickly and addressed.

Supplements

An unforeseen issue can sometimes arise after the project is started that will result in additional costs. For example, the discovery of additional damage that could not be seen un...

An unforeseen issue can sometimes arise after the project is started that will result in additional costs. For example, the discovery of additional damage that could not be seen until demolition was underway. While we try to anticipate some of these kinds of occurrences, we cannot foresee all of them. In such cases, we will work with your insurance company to see if this issue can be added as a “supplemental” to your claim. However, you may need to sign a Change Order to cover the additional cost.

Change Orders

Customers sometimes want to change or upgrade the materials used in their project after the initial estimate has been accepted. We will try to work with you to incorporate these ...

Customers sometimes want to change or upgrade the materials used in their project after the initial estimate has been accepted. We will try to work with you to incorporate these changes into your project. However, once we start work on your project, we cannot make changes that impact ordered materials or structural changes.

Progress Payments

If the cost of your project is estimated at more than $10,000, you may be asked to make interim payments as your project progresses. For insurance related work it is important to ...

If the cost of your project is estimated at more than $10,000, you may be asked to make interim payments as your project progresses. For insurance related work it is important to maintain close contact with your adjuster and mortgage company, if applicable, to ensure payments are made promptly or work on your project may be delayed or stopped.

Post-Construction Phase

Construction Standards

Our professionals adhere to the National Association of Homebuilders Residential Construction Performance Guidelines for Professional Builders & Remodelers Fifth edition. If issues...

Our professionals adhere to the National Association of Homebuilders Residential Construction Performance Guidelines for Professional Builders & Remodelers Fifth edition. If issues with work quality are identified quickly as the repairs are made during the project, the walk-through should be a simple confirmation of the work performed and final sign-off.

Certificate of Completion

Once all work has been completed you will be asked to sign this document acknowledging that the work is complete and meets industry standards.

Final Payment

At the end of the project if there are deemed to be any items that are incomplete (e.g. back ordered light fixtures or minor completion items), you may withhold an amount equal to ...

At the end of the project if there are deemed to be any items that are incomplete (e.g. back ordered light fixtures or minor completion items), you may withhold an amount equal to 150% of the reasonable value of those items from the final payment to us. This payment will be paid to us upon completion of those items.

Can SERVPRO perform the fire/water restoration and construction services?

Yes, SERVPRO can fix your fire/water damage and reconstruct any areas extensively damaged. Having just one point of contact through the entire process is best, saving you worry and stress. The continuity of having someone who is familiar with every detail of your project from beginning to end is a huge benefit of working with SERVPRO.

Will I need construction services after a fire or water damage event?

SERVPRO aims to restore your home or business to its original state before any damage occurred. While construction services are not always required, the severity of the damage will determine the necessity. We will clearly communicate the extent of damage assessed and the remediation and construction plan with you before work begins.

Will I have to be home all the time?

No, you do not need to be present while we work to repair your home. We will communicate regularly with you about the timeline and current stage of the project, so you are aware of the activities occurring on any given day.

More FAQs

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