Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Cleaning
Our History
What began as a small painting business more than 50 years ago has grown into a leader in the cleaning and restoration industry with more than 2190 locations.
Our Story
Family-Owned
Solid Future
SERVPRO continued to grow into the new century, and in 2005 moved to a 140,000-square-foot, state-of-the-art facility in Gallatin, Tennessee, to provide more room for expansion. Today, SERVPRO has more than 2190 locations in the United States and Canada and has become the #1 choice in cleanup and restoration. SERVPRO offers a solid business model to entrepreneurs looking for a recession-proof opportunity. In March 2019, the investment firm Blackstone acquired a majority stake in SERVPRO. The Isaacson family will continue to be significant shareholders into the future. According to Rick Isaacson, former Chief Executive Officer of Servpro Industries, LLC, “SERVPRO was founded over 50 years ago with the vision of becoming the premier cleaning and restoration company, and we believe this partnership with Blackstone is a vital next step toward this goal.” Rick Isaacson announced his retirement in 2023. In October of 2023, Brett Ponton was appointed CEO bringing his nearly three decades of experience delivering profitable growth.
Highlights In SERVPRO History
- 1967
- 1969
- 1979
- 1980
- 1988
- 1992
- 2000
- 2009
- 2017
- 2018
- 2019
- 2019
- 2020
- 2023
- 2023
- 2023
2023
Brett Ponton named CEO of Servpro Industries, LLC.
1967
Ted and Doris Isaacson start SERVPRO as a small painting contractor business in Sacramento, California. Using their background in cleanup and restoration, they decide to become a franchisor for specialists in this industry.
1969
SERVPRO launched into franchising cleaning businesses.
1979
Acquisition of the Bristol-Myers Domesticare division and its 175 franchises.
1980
SERVPRO received its first ranking in Entrepreneur Magazine’s Franchise 500.
1988
With 647 locations, the Isaacsons relocate the SERVPRO headquarters to Gallatin, Tennessee. The move puts the company within 600 miles of 50 percent of the U.S. population, boosting its options for nationwide expansion.
1992
SERVPRO National Training Center was developed specifically to teach restoration and mitigation skills to insurance industry employees and SERVPRO franchise owners.
2000
SERVPRO hits a milestone in its growth when it sells its 1,000th franchise.
2009
SERVPRO reaches its billion-dollar goal!
2017
SERVPRO celebrates its 50th Anniversary!
2018
Sue Steen and Randy Isaacson retire from Servpro Industries, LLC. while reinvesting and maintaining involvement in SERVPRO®; continuing the Isaacson legacy.
2019
Blackstone acquires a majority stake in SERVPRO as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity. The Isaacson family will re-invest alongside Blackstone and continue to be significant shareholders in the business going forward.
2019
Rick Isaacson named CEO of Servpro Industries, LLC
2020
SERVPRO locations are on the frontlines as the COVID-19 pandemic spreads to North America. SERVPRO was also called on to provide services when the first cases of COVID-19 broke out in a senior facility in Washington state. Since then, the federal government, Fortune 500 corporations, and hundreds of small businesses called on SERVPRO’s expertise in deep cleaning and decontamination to help keep their patrons safe.
2023
Rick Isaacson retires from Servpro Industries, LLC while maintaining involvement in SERVPRO.
2023
Rick Forster retires from Servpro Industries, LLC after 40+ years with the company.
2023
Brett Ponton named CEO of Servpro Industries, LLC.
1967
Ted and Doris Isaacson start SERVPRO as a small painting contractor business in Sacramento, California. Using their background in cleanup and restoration, they decide to become a franchisor for specialists in this industry.
Awards
2021 - Entrepreneur
2015 - Women's Choice Award
2012 - Forbes Magazine
2010 - Dun and Bradstreet
2008 - The Wall Street Journal
2008 - American Society for Training and Development (ASTD)
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