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1-800-SERVPRO

801 Industrial Blvd Gallatin, TN 37066

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Service 1-800-SERVPRO

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National Call Center
1-800-SERVPRO

24/7 Emergency Service

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Careers at Headquarters

Our One Team culture is part of our success story. We focus on developing quality teammates, and each of us works at being our best and serving others together.

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Pursuing Excellence Together

Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. We want to be the first name that homeowners, businesses, and insurance providers think about when disaster strikes because they have confidence that we will respond with unparalleled service and excellence in what we do. We’re a leader in fire and water cleanup and restoration with more than 2,000 franchises across the United States and Canada– and we’re experiencing rapid growth. This growth is creating exciting opportunities for top talent at our headquarters in Gallatin, Tennessee, located about 30 miles northeast of Nashville. As a valued member of the SERVPRO® Headquarters team, you’ll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and Canada with an excellent working environment for its employees.

One Team, Many Talented People

Smart People, Working Together, Serving Entrepreneurs

When smart, creative, passionate, self-directed and motivated people get together, the results can be astounding and the opportunities numerous. We work hard, but also value work-life balance. Why not explore SERVPRO Headquarters careers? See what we do, where we do it, here in Gallatin, Tennessee, and what life is really like at SERVPRO HQ.

Our "One Team" Company Culture

Our culture is a key to SERVPRO’s half-century of growth and success.  Every day, we strive to cultivate a professional community that respects and celebrates the things that make us unique individuals, the things we share in common, and the collaborative spirit we bring to the work we all pursue together.  With the overarching goal of positioning SERVPRO Headquarters as an Employer of Choice in Middle Tennessee, we firmly believe we are in this together as “One Team.”

SERVPRO Achievements

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2022 Best-in-Class Employer

Gallagher

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Recognized four consecutive years: 2022, 2021, 2020, 2019

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Recognized 2022, 2021, 2020 Entrepreneur Magazine

Top 10 Overall Franchise 
#1 in Restoration Services - 22 consecutive years

Current Headquarters Career Opportunities

If you’re ready to begin your first steps in what could be an exciting new career with a growing, stable company, check out our current open positions with SERVPRO Headquarters.

Headquarter's Benefits Package

At SERVPRO Headquarters, we understand how important benefits are to our employees and their families. We provide a best-in-class benefits package that is comprehensive and flexible, allowing employees to customize benefit plans to meet their needs. Coverage is available on the first day of employment for medical, dental, and vision benefits for eligible employees.

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Medical, Dental and Vision Insurance

Employees are offered highly competitive medical options, including a High Deductible Health Plan (HDHP) plan and Health Savings Account with a generous company contribution, in ad...

Employees are offered highly competitive medical options, including a High Deductible Health Plan (HDHP) plan and Health Savings Account with a generous company contribution, in addition to Dental and Vision coverage. Eligible participants in the state of TN can opt for PPO or HDHP medical coverage.

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Flexible Spending Accounts

Allows employees to pay for out-of-pocket health care and dependent daycare expenses using pre-tax dollars.

Allows employees to pay for out-of-pocket health care and dependent daycare expenses using pre-tax dollars.

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Life and Disability Insurance

Company paid Life, Accidental Death & Dismemberment and Long-Term Disability coverage. Employees can opt for two levels of Short-Term Disability coverage as well as supplemental li...

Company paid Life, Accidental Death & Dismemberment and Long-Term Disability coverage. Employees can opt for two levels of Short-Term Disability coverage as well as supplemental life insurance.

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Paid Time Off

Flexible use PTO bank, Floating Holiday and Bereavement time benefits in addition to eight paid holidays per year.

Flexible use PTO bank, Floating Holiday and Bereavement time benefits in addition to eight paid holidays per year.

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Life Assistance, Advocacy Services and Supplemental Insurance Benefits

Comprehensive Life Assistance and Work/Life Support program in addition to Employee Advocacy Services through Alight Health Pros. Employees can opt for supplemental benefits to fit...

Comprehensive Life Assistance and Work/Life Support program in addition to Employee Advocacy Services through Alight Health Pros. Employees can opt for supplemental benefits to fit their lifestyle and needs like: Pet Insurance, Critical Illness, Hospital Indemnity and Accident coverage.

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SERVPRO 401(k) Plan & Profit-Sharing Benefits

All employees and employer matching contributions for 401(k) are vested at 100%. Profit-sharing benefits reward SERVPRO HQ employees for SERVPRO’s results quarterly.

All employees and employer matching contributions for 401(k) are vested at 100%. Profit-sharing benefits reward SERVPRO HQ employees for SERVPRO’s results quarterly.

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Employee Discount Programs

Customized banking, investment and insurance options are available as well as numerous discounts, deals and perks through well-known vendors. SERVPRO products are available at cost...

Customized banking, investment and insurance options are available as well as numerous discounts, deals and perks through well-known vendors. SERVPRO products are available at cost to employees for personal use.

  • Testimonials from the HQ Team

    HQ Employee

    “SERVPRO HQ is a fast-paced, ever-changing organization that provides new opportunities and challenges daily. I’m lucky to work with an amazing team of dedicated professionals who make coming to work enjoyable and rewarding. The ‘one team’ initiative really comes through with engagement and collaboration.”

    HQ Employee

    “I’ve been with SERVPRO HQ now for just over a year, and it’s been an excellent place to work. There’s a vibrant team culture throughout the building where everyone wants one another to succeed. Our senior leadership team has great receptiveness to new creative ideas. Working in a franchise system is definitely unique, and it’s been a welcomed challenge. I’m very happy I chose SERVPRO HQ for the next stage of my career.”

    HQ Employee

    “Over the past 18 years, SERVPRO HQ has afforded me many amazing opportunities to grow, develop and succeed as a business professional and leader. Along with helping entrepreneurs succeed, SERVPRO HQ is committed to building a supportive, sustainable culture where everyone knows they are appreciated and valued. I am honored to be part of the SERVPRO Women’s Initiative, whose vision is to ‘be a professional community that empowers women to identify, pursue, and achieve their full potential.’”

    HQ Employee

    “If you want to change the world through changing the lives of individual business owners and if a positive, dynamic and autonomous environment is where you thrive, then I would encourage you to pursue an opportunity with SERVPRO Headquarters.”

    HQ Employee

    “The true answer for me is the people. There are many people, in many departments, at HQ who have contributed to my career. People who are always willing to help and always looking to help. Additionally, I love what we do. We ‘help entrepreneurs (and people within the organization) succeed.’ Our fulfillment comes through the success of others. Isn’t that what life should be about?”

    HQ Employee

    “SERVPRO HQ is a fast-paced, ever-changing organization that provides new opportunities and challenges daily. I’m lucky to work with an amazing team of dedicated professionals who make coming to work enjoyable and rewarding. The ‘one team’ initiative really comes through with engagement and collaboration.”

    HQ Employee

    “I’ve been with SERVPRO HQ now for just over a year, and it’s been an excellent place to work. There’s a vibrant team culture throughout the building where everyone wants one another to succeed. Our senior leadership team has great receptiveness to new creative ideas. Working in a franchise system is definitely unique, and it’s been a welcomed challenge. I’m very happy I chose SERVPRO HQ for the next stage of my career.”

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    Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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