Careers at Headquarters
Our One Team culture is part of our success story. We focus on developing quality teammates, and each of us works at being our best and serving others together.
Pursuing Excellence Together
Servpro Industries, LLC is a leader in fire and water cleanup and restoration with 2310 franchises across the United States and Canada– and we’re experiencing rapid growth. This growth is creating exciting opportunities for top talent at our headquarters in Gallatin, Tennessee, located about 30 miles northeast of Nashville. As a valued member of the SERVPRO® Headquarters team, you’ll be part of a stable, growing company offering state-of-the-art customer service and products with an excellent working environment for its employees.
We are SERVPRO
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One Team, Many Talented People
Smart People, Working Together, Serving Entrepreneurs
When smart, creative, passionate, self-directed and motivated people get together, the results can be astounding and the opportunities numerous. We work hard, but also value work-life balance. Why not explore SERVPRO Headquarters careers? See what we do, where we do it, here in Gallatin, Tennessee, and what life is really like at SERVPRO HQ.
Our "One Team" Company Culture
Our culture is a key to SERVPRO’s half-century of growth and success. Every day, we strive to cultivate a professional community that respects and celebrates the things that make us unique individuals, the things we share in common, and the collaborative spirit we bring to the work we all pursue together. With the overarching goal of positioning SERVPRO Headquarters as an Employer of Choice in Middle Tennessee, we firmly believe we are in this together as “One Team.”
SERVPRO Achievements
2022 Best-in-Class Employer
Gallagher
Recognized 8 years (including these and counting!): 2024, 2022, 2021, 2020, 2019
Entrepreneur Magazine Recognized 2024, 2023, 2022 and Many More
- Franchise Hall of Fame induction in 2023
- Fortune 500 ranking every year for 39 years)
- Numerous Years in the Top 10 Overall Franchise
- #1 in Restoration Services - 22 consecutive years
If you’re ready to begin an exciting new career with a growing, stable company, check out our current open positions with SERVPRO Headquarters.
Headquarter's Benefits and Total Rewards
At SERVPRO Headquarters, we understand how important benefits are to our employees and their families. We provide a best-in-class benefits and total rewards package that is comprehensive and flexible, allowing employees to customize plans to meet their needs. Coverage is available on the first day of employment for medical, dental, and vision benefits for eligible employees.
Paid Time Off
Flexible use of paid time off (PTO) bank, floating holiday and bereavement time benefits, in addition to eight paid holidays per year.
Paid Parental Leave
Up to 6 weeks of company paid leave is given to a birthing parent and 4 weeks for a non-birthing parent following the birth or adoption of an employee’s child.
Life Assistance, Advocacy Services and Supplemental Insurance Benefits
Comprehensive life assistance and work/life support program, in addition to employee advocacy services through Alight Health Pros. Employees can opt for supplemental benefits to fit their lifestyle and needs like: pet insurance, critical illness, hospital indemnity, and accident coverage.
Mental Health Support
Company-paid Headspace mental wellness account for the employee and their immediate family.
SERVPRO 401(k) Plan & Profit-Sharing Benefits
All employees and employer matching contributions for 401(k) are vested at 100%. Profit-sharing benefits reward SERVPRO HQ employees for SERVPRO’s results quarterly.
Employee Discount Programs
Customized banking, investment and insurance options are available as well as numerous discounts, deals and perks through well-known vendors. SERVPRO products are available at cost to employees for personal use.
Medical, Dental and Vision Insurance
Day 1 eligibility for competitive medical options, including a preferred provider option (PPO) plan and a high deductible health plan (HDHP) options, and dental and vision coverage.
Flexible Spending Accounts
Allows employees to pay for out-of-pocket health care and dependent daycare expenses using pre-tax dollars.
Life and Disability Insurance
Company-paid life, accidental death & dismemberment, and long-term disability coverage. Employees can opt for two levels of short-term disability coverage, as well as supplemental life insurance.
Paid Time Off
Flexible use of paid time off (PTO) bank, floating holiday and bereavement time benefits, in addition to eight paid holidays per year.
Paid Parental Leave
Up to 6 weeks of company paid leave is given to a birthing parent and 4 weeks for a non-birthing parent following the birth or adoption of an employee’s child.
Mental Health Support
Company-paid Headspace mental wellness account for the employee and their immediate family.
SERVPRO 401(k) Plan & Profit-Sharing Benefits
All employees and employer matching contributions for 401(k) are vested at 100%. Profit-sharing benefits reward SERVPRO HQ employees for SERVPRO’s results quarterly.
Employee Discount Programs
Customized banking, investment and insurance options are available as well as numerous discounts, deals and perks through well-known vendors. SERVPRO products are available at cost to employees for personal use.
Medical, Dental and Vision Insurance
Day 1 eligibility for competitive medical options, including a preferred provider option (PPO) plan and a high deductible health plan (HDHP) options, and dental and vision coverage.
Flexible Spending Accounts
Allows employees to pay for out-of-pocket health care and dependent daycare expenses using pre-tax dollars.
Life and Disability Insurance
Company-paid life, accidental death & dismemberment, and long-term disability coverage. Employees can opt for two levels of short-term disability coverage, as well as supplemental life insurance.
Paid Time Off
Flexible use of paid time off (PTO) bank, floating holiday and bereavement time benefits, in addition to eight paid holidays per year.
Employee Resource Groups
At SERVPRO we understand the importance of belongingness. One of our core values is “Grow Relationships” so we, of course, want to provide opportunities to build community within our workplace. We currently offer three voluntary, employee-led groups where members can come together and feel connected. These groups offer opportunities for professional development, philanthropy, and fun. Our hope is that these groups will help foster a sense of community and camaraderie amongst our teammates.
One Spectrum Diversity Equity Inclusion
One Spectrum is a SERVPRO Headquarters employment resource group created to amplify the SERVPRO brand. One Spectrum promotes and embraces different backgrounds, cultures, experiences, and knowledge. One Spectrum also embraces a diverse and inclusive work environment and supports SERVPRO Headquarters’ culture that hires and promotes based on merit and performance.
SERVPRO Women's Initiative
The SERVPRO Women's Initiative exists to inspire, support, and encourage all women by creating a community that provides opportunities to learn, share, and develop. It offers opportunities to engage with expert speakers, identify and develop your unique professional skills, grow your potential, and pursue an optimized work life. The group looks forward to playing an increasingly significant role in building an equitable future we can all celebrate together.
SERVPRO Fit Fam
SERVPRO Fit Fam was established by HQ employees to help provide health and fitness support and accountability to each other. Members will gain knowledge about proper nutrition in order to promote a healthier lifestyle. The mission of the group is to provide support and accountability for each other to improve their lifestyles through health and fitness. By promoting a healthier lifestyle with better eating habits and fitness, the members strive to provide a supportive community so that they can promote better productivity at work and in their everyday lives.
Game Syndicate
The Game Syndicate was created with the purpose of bringing Teammates together around the greatness of games. All types of games are welcome (card, board, party, etc.), and all that we ask if that you show up and have a good time. The Game Syndicate meets the second Thursday of every month at 2:30 P.M. in the HQ Cafeteria.
