Highlands Cleanup and Restoration
Commercial and Residential Damage Cleanup and Repair
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Highlands, NC
When Water, Fire, and Storm Damage Happens in Highlands, We're Ready.
Whether you're looking for restoration, cleaning or construction services in Highlands, we're here to help 24/7.
When Water, Fire, and Storm Damage Happens in Highlands, NC, We’re Ready.
At the locally owned and operated SERVPRO of Highlands, NC, our team is available 24/7 to respond to any emergency—backed by the national SERVPRO network for resources, expertise, and dependable restoration service.
Welcome to Highlands, NC
Perched at about 4,100 feet above sea level on the Highlands–Cashiers Plateau, Highlands, NC, offers a rare blend of small-town warmth, upscale mountain living, and natural beauty. With cool summers, colorful fall foliage, and lush forested slopes, the town is a year-round retreat in the southern Blue Ridge Mountains. The community’s charm lies in its balance of sophistication and simplicity—fine dining, art galleries, and boutique shopping alongside hiking trails, waterfalls, and peaceful forests.
What Makes Highlands Unique
Highlands’ identity is shaped by its geography, climate, and craftsmanship. Surrounded by the Nantahala National Forest, the region’s dramatic terrain and waterfalls define its scenic appeal. The area receives nearly 90 inches of rain annually, creating a lush landscape—but that much rainfall also means residents face unique moisture and water-damage challenges.
Architecture here mixes historic mountain craftsmanship—think log cabins and stone homes—with elegant, modern resort properties. Many local residences feature complex roofs and hillside foundations, making proper drainage and maintenance essential. Neighborhoods near Satulah Mountain showcase some of the town’s oldest and most distinctive homes, representing the area’s heritage and enduring character.
What to Do in Highlands, NC
Whether you’re a full-time resident, second-home owner, or visitor, there’s plenty to explore:
- Downtown Highlands: Shop local boutiques, enjoy art galleries, or dine at acclaimed restaurants like Madison’s Restaurantat Old Edwards Inn & Spa .
- Dry Falls: Just outside town, this iconic waterfall lets you walk safely behind a roaring cascade—a must-see stop for visitors. (Highlands Chamber of Commerce)
- Whiteside Mountain: A short drive away, its trails and panoramic views make it a favorite for hikers and photographers. (S. Forest Service)
- The Bascom: A Center for the Visual Arts: A local cultural gem offering exhibitions and community events.
Together with nearby communities like Cashiers, Sapphire Valley, and Lake Glenville, Highlands forms a vibrant region full of outdoor adventure, arts, and mountain-town charm.
Water Damage Restoration in Highlands, NC
Highlands’ high rainfall, steep terrain, and cool, humid climate create ideal conditions for water damage. Homes built into slopes or with crawl spaces often experience runoff and seepage, while older homes with stone foundations can develop leaks after heavy storms. SERVPRO’s water damage restoration services are designed for these challenges—providing rapid water extraction, drying, moisture monitoring, and mold prevention.
We help homeowners protect vacation cabins, full-time residences, and mountain estates, as well as local businesses such as inns, boutiques, and restaurants that rely on staying open year-round.
Fire Damage Restoration
Even in a green mountain setting, fire damage remains a risk. Wood-stove use, fireplaces, and dense forest surroundings increase exposure to accidental and outdoor fires. SERVPRO’s fire damage restoration team handles everything from soot and odor removal to structural repair and contents cleaning.
Whether it’s a family cabin, a downtown restaurant, or a luxury resort, we help restore spaces quickly and safely. Our local knowledge ensures we respond fast, coordinate with insurance, and return your property to preloss condition.
Storm & Wind Damage Services
Highlands is no stranger to mountain weather. Sudden downpours, windstorms, ice, and falling trees can cause roof leaks, flooding, and exterior damage. SERVPRO provides full storm damage restoration including emergency board-up, debris removal, tarping, and complete rebuilds.
For commercial properties—like lodges, galleries, and event venues—fast restoration minimizes downtime and protects your reputation. Our team’s 24/7 response and familiarity with local weather patterns make us the go-to choice when the skies turn rough.
Mold Remediation & Cleaning Services
With year-round moisture and shaded, forested surroundings, mold growth is a common issue in Highlands. Crawl spaces, basements, and attics can harbor mold long before it’s visible. SERVPRO’s mold remediation process includes inspection, containment, removal, cleaning, and restoration.
For both homes and businesses, maintaining healthy indoor air quality and protecting wood interiors are key—especially in the region’s many log and timber-frame structures.
Commercial & Residential Expertise
SERVPRO of Highlands, NC, proudly serves:
- Residential Properties: From rustic cabins and hillside estates to modern mountain homes and vacation rentals.
- Commercial Properties: Including boutique hotels, art galleries, fine dining establishments, and resort facilities across the Highlands–Cashiers area.
Our technicians are trained to address both everyday emergencies and large-scale restoration projects. We understand the value of quick recovery for homeowners and businesses alike—especially in a community that thrives on hospitality and tourism.
Comprehensive Services:
- Water damage restoration
- Fire damage restoration
- Storm damage restoration
- Mold remediation
- Structural repair & reconstruction
- Contents cleaning & protection
- Emergency tarping & board-up
- Commercial cleaning & restoration
When your property in Highlands faces damage—from a burst pipe to a kitchen fire or severe storm—you need professionals who know the mountains and can act fast.
Why Choose SERVPRO of Highlands, NC?
- 24/7 Emergency Response – Immediate help, any time, day or night.
- Locally Owned & Operated – We live and work in the Highlands area, understanding its unique terrain, architecture, and weather.
- National Resources – Backed by SERVPRO’s nationwide network for large-loss and specialty restoration.
Serving Highlands and Surrounding Areas
Our reach extends throughout Macon and Jackson Counties, covering nearby areas such as Cashiers, Lake Glenville, and Sapphire Valley. Whether you manage a boutique inn, operate a retail business, or own a private mountain home, SERVPRO of Highlands, NC, delivers local care with national-level support.
From cozy cabins to commercial lodges, SERVPRO of Highlands, NC, is ready to restore your property—so you can focus on enjoying the trails, waterfalls, and crisp mountain air that make this community so special.
Visit SERVPRO of Highlands, NC to request help or learn more about our full-service restoration, cleaning, and construction solutions.
Services We Provide
What our Highlands
customers are saying
As a result of a "mixing valve" in our upstairs shower breaking, our Bryson City, NC home sustained three floors of damage to ceilings, floors (carpet and hard wood), walls, and furniture. Our home insurance company highly recommended SERVPRO of Nantahala for our restoration and said they had very good experience in working with them. SERVPRO was at our home within hours. Rex coordinated the endeavor and procured excellent people for each specialty needed: Removing damaged furniture, carpet, flooring and installing dryers, laying new carpeting, re-finishing hardwood floors, painting, dry wall, etc. Literally ALL people involved were courteous, timely, and excellent in their craft. Our completed floors done by Chet Williamson of Franklin looked better than when they were first installed! Additionally, Rex coordinated with our insurance company and went over all the paper work with us to check and double check everything. We wanted our lower floor carpeted stairs to match our new carpet so they provided that for us at an extra charge, which we appreciated very much. You can NOT go wrong with SERVPRO of Nantahala. Some of the best folks it has been our pleasure to work with.
Water was leaking from upstairs to my downstairs ceiling through the air conditioning vent and on the floor flooding it. I called SERVPRO in a huge panic and they came out immediately, investigated the leak, took apart the ceiling and dried everything until it could be repaired. There was a smooth communication with the insurance company. Everything was clearly stated to me. All repair work was coordinated and supervised by an efficient project manager. So happy they were around when I needed them.
The SERVPRO team responded quickly on a weekend to mitigate the water damage to our newly renovated living room. For that, my wife and I are grateful. They were also very professional and did an excellent job repairing the damage. Rex, Frank and the SERVPRO team went above and beyond to make it “Like it never even happened.”
Cad is absolutely fantastic. Very knowledgeable about the business and very friendly to the customer and willing to go the extra mile to help the customer. We used SERVPRO because of the knowledge and professionalism from Cad. I would certainly recommend using this company for any of your needs if you want it head and old and a professional manner.
SERVPRO was wonderful to work with. From the beginning they were accommodating and helped to walk us step by step through the process. SERVPRO did great work. They were always available to answer any questions that we had. I highly recommend using them!!
SERVPRO kept in close contact with me the whole time!! They are professional and did a fabulous job! I can not even tell where the water damage was! I would highly recommend them! My flooring, painting and sheetrock are perfect!