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Smoke damage and Fire damage in stairwell

Commercial Property Fire and Smoke Damage Restoration

Fire damage at your commercial property is devastating. That’s why SERVPRO® responds as quickly as possible to evaluate the situation. We work with you to restore your business to its pre-fire condition. 

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(800) 737-8776

Commercial Property Remediation After a Fire

Fire damage, storm damage, and water damage can be a shock to you, your employees, and your customers. SERVPRO’s professionals will handle the commercial restoration process as fast as possible so you can get back to business. When a large disaster strikes your commercial property, our large-loss specialists can handle any sized disaster.

In the event of a widespread event, the SERVPRO Disaster Recovery Team is strategically located and placed ahead of time, to respond Faster to any size disaster™ to help get your business back in operation as soon as possible. 

Quick Links:

Fire Restoration ProcessFire Tips - Until Help ArrivesRoof Tarp & Board-up Services

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2 masked SERVPRO employees speaking with business owner in lobby
2 masked SERVPRO employees speaking with business owner in lobby

Minimize Downtime After Commercial Fire Damage

Having an emergency plan is good for protecting your business. Our local teams will work with you to create your Emergency Ready Plan. Please contact your local SERVPRO so when disaster strikes, you are ready.

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Why Choose SERVPRO for Fire Damage Cleanup & Repair?

Why Choose SERVPRO

24/7 Emergency Service

Our Customer Care Center is ready day or night to take your call.

Why Choose SERVPRO

Highly Trained Specialists

SERVPRO has experienced technicians that specialize in water, smoke, and fire damage and restoration. Our professionals offer services in soot and smoke odor removal, document restoration, and cleaning of upholstery and fabric items.

Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry

SERVPRO is a trusted leader in the restoration industry. We specialize in fire damage, water damage, specialty cleaning, mold remediation, construction, and more.

Why Choose SERVPRO

Easier Insurance Claims Process

SERVPRO can help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What to Do:

Tips for the Aftermath of Fire In Your Business

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Limit Movement

Limit movement in the property to help prevent the spread of soot particles.
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Shut off Electronics

Ensure all computer, printers and other electronics are shut down to prevent soot particles from being pulled into the unit and increasing damage to the units.
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Shut Down Air Handlers

Shut down all air handlers in the affected areas and consider shutting down units that border affected areas to limit the spread of soot and odor.
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Ensure Accessibility

Make sure access is available to all entrances and exits around the building.
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Prioritize Critical Areas

Begin prioritizing critical areas to be addressed and cleaned
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Secure Documents

Secure critical/sensitive documents
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Wash Hands Often

Wash hands often and consider wearing a respirator as smoke/soot can be hazardous to breathe.

What Not to Do:

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Don't Attempt to Wash Walls

Attempt to wash any walls or painted surfaces without contacting your local SERVPRO professional.
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Don't Attempt to Clean Carpet

Attempt to clean carpet or upholstered furniture without first consulting your local SERVPRO professional.
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Don't Attempt to Clean Electrical Equipment

Attempt to clean any electrical office equipment such as computers, printers, or phone systems. All electrical units should be powered down until inspected by your local SERVPRO professional.
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Don't Expose Food or Drink

Allow food or drinks stored in vending machines or other areas that were near the fire or exposed to heat to be consumed.
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Don't Operate Electrical Fixtures

Operate any electrical fixture (lights, plugs, etc.) that have been exposed to water from the loss.
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Don't Launder Personal Items

Launder/dry clean towels, gloves, uniforms or any other garments. Improper cleaning may set in smoke odors or stains.

The 7 Steps In the Fire Damage Restoration Process

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Emergency Contact

The restoration process begins when you call your local SERVPRO or SERVPRO’S Customer Care Center, both of which are staffed 24 hours a day. Our specialists will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO professionals to your location.
The restoration process begins when you call your local SERVPRO or SERVPRO’S Customer Care Center, both of which are staffed 24 hours a day. Our specialists will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO professionals to your location.
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Inspection and Fire Damage Assessment

Our professionals will carefully inspect and test all areas of your property to determine the extent of the fire, smoke and soot damage. This step is crucial in developing a plan of action. We work alongside investigators, insurance companies and the fire marshal to determine the type, degree of and extent of damage to materials and belongings. We ...
Our professionals will carefully inspect and test all areas of your property to determine the extent of the fire, smoke and soot damage. This step is crucial in developing a plan of action. We work alongside investigators, insurance companies and the fire marshal to determine the type, degree of and extent of damage to materials and belongings. We work to identify possible preexisting damage, and help identify health and safety issues. We check the affected area for visible hazardous property damage, visible electrical hazards, and other harmful conditions. Specialized procedures are required for materials like mold, lead paint, and asbestos. If we are advised that there is a significant presence of these types of materials, or believe there is a reasonable likelihood that such materials exist in the structure, we will notify the involved parties so they may determine an appropriate course of action. Upon completion of inspection and assessment, we will give you a summary of our findings and explain the best steps for restoration. Our initial inspection of the premises is designed to identify how much damage has occurred and plan the necessary emergency work.
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Immediate Services to Secure the Structure

Fire damage can often compromise windows, walls and roofs which can leave your facility unsecured. To secure your property and to protect it against further damage, SERVPRO can board up missing windows and walls and facilitate temporary repairs to damaged roofs. We also offer debris removal, installation of emergency power and temporary lighting, a...
Fire damage can often compromise windows, walls and roofs which can leave your facility unsecured. To secure your property and to protect it against further damage, SERVPRO can board up missing windows and walls and facilitate temporary repairs to damaged roofs. We also offer debris removal, installation of emergency power and temporary lighting, and temporary structural repairs, and more.
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Water Removal and Drying (if water damage is present)

A drying plan is established, taking into consideration a variety of factors such as affected materials, indoor conditions, and the amount of space that must be conditioned. This involves extracting or pumping out standing water and using drying equipment designed to assist with evaporating water from materials and dehumidifying the air, bringing t...
A drying plan is established, taking into consideration a variety of factors such as affected materials, indoor conditions, and the amount of space that must be conditioned. This involves extracting or pumping out standing water and using drying equipment designed to assist with evaporating water from materials and dehumidifying the air, bringing the area back to normal.
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Removal of Smoke and Soot From All Surfaces

SERVPRO professionals use specialized equipment and techniques for larger, commercial spaces to remove smoke and soot from ceilings, walls and other surfaces of commercial structures. We will strive to clean those materials deemed as cleanable to their pre-loss condition. If painted surfaces are not able to be cleaned to pre-loss condition, the su...
SERVPRO professionals use specialized equipment and techniques for larger, commercial spaces to remove smoke and soot from ceilings, walls and other surfaces of commercial structures. We will strive to clean those materials deemed as cleanable to their pre-loss condition. If painted surfaces are not able to be cleaned to pre-loss condition, the surface will still be cleaned to prepare for sealer and paint. Contents and personal property will be separated, and we will save any items that do not clean completely. SERVPRO professionals will not throw anything out unless you authorize it. Specialty items, such as those used in manufacturing, industrial application, or healthcare will be addressed on a case-by-case basis. Specialty contractors will be utilized as needed. We may remove affected materials while minimizing damage to unaffected or restorable surfaces. Our professionals can inventory non-salvageable property and assist in packing, relocating, cleaning and storing business property. We also offer restoration of specialty items such as art, electronics and documents.
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Deodorization

Deodorization will be thorough and effective provided that all sources of odor have been removed, cleaned, or sealed.
Deodorization will be thorough and effective provided that all sources of odor have been removed, cleaned, or sealed.
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Restoration

Restoration is the final step in getting your business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting and installing new carpet; or it may entail major reconstruction of the affected areas of your business.
Restoration is the final step in getting your business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting and installing new carpet; or it may entail major reconstruction of the affected areas of your business.
  • FAQ icon
    How to clean after fire damage?

    The majority of cleaning after a fire is working to remove soot residues from the structure and contents of the home or business. We have a specific process we follow, which is tailored to each fire damage situation.

    What is the first thing I should do after a fire?

    Experiencing a fire to your home or business can be traumatic and stressful, and knowing what to do after a fire can seem overwhelming. First, contact a local disaster relief agency and your insurance company for immediate assistance, especially if you’ve been displaced. Try to locate any necessary documents you’ll need, like a driver’s license and other records, but don’t enter the structure unless the fire department has deemed it safe for you to do so, first.

    How long will the fire restoration process take?

    The timeline for a fire restoration varies greatly, and depends on the severity of fire, smoke and soot damage. The size of the building and the amount of contents also helps determine the length of time for restoration. SERVPRO technicians will complete a full scope of work at the beginning of the project and will provide you with an estimated timeline so you know what to expect.

    More FAQs

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    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.