Cupertino Cleanup and Restoration

We were initially referred to Servpro years ago to address a rat infestation in our attic. The SERVPRO team did an amazing job of cleaning and sanitizing the area and we have not had issue since!!! Recently, we again contacted SERVPRO to demolish a rat infested shed and to clean up and sanitize the surrounding area as well as throw garbage and wood from my father's old workshop & carport. Edward (Eddy H) arrived to assess our job & provide a quote. He was extremely professional and friendly and the quote was very reasonable for the job at hand. While walking the job site, he kindly offered to "throw in" a power washing of the workshop interior!!! WOW ... I was so grateful for this!!! Sergio, the crew lead, arrived the first day, of a 4-day job, smiling, friendly and enthusiastic. He was so easy to talk to and work with. The crew was hard working and thorough and the final result was beyond our expectations. We are SO grateful!!! We would highly recommend SERVPRO for any type of clean-up you might have. Don't hesitate to give them your toughest jobs. They'll treat you well and get the job done!!!

We had Toan over to help with our kitchen water leaking issue. He has been super professional and easy to communicate with. He fixed our issue very quickly. I’d highly recommended Toan and ServPro.

Edward was fantastic from start to finish. He was incredibly professional, responsive, and helpful throughout the entire process. Within less than 24 hours, he came to inspect the issue, confirmed that it was mold, and arranged for everything to be taken care of the very next morning. He communicated clearly, answered all our questions, and made the entire process quick and easy. We’re very grateful for the excellent service and highly recommend Edward and his team!

These guys are the real deal! Getting home to a flooded home after a 3 week Europe vacation was no fun. They made me feel better about this unfortunate situation. My home was thoroughly cleaned and disinfected, fully prepared for the reconstruction!

Tuan was very thorough and efficient to help us clean and disinfect our water sewage overflow in the entire house. We are so grateful especially with a 12 week old baby and toddler!

Ed and his team did an exceptional job managing the damage done by a water leak. Communication was excellent, the work was highly professional and thorough with a total focus on customer satisfaction. They really went above and beyond. Highly recommended!

We discovered mold on one of our bedroom ceilings and called them out. On the first day, Edward came by to inspect. Because he couldn't identify the root cause just by looking around, he offered to bring a technician back the next day to check the attic space at no extra cost. They arrived right on time the second day, and after a thorough check, everything looked good. Edward suggested they return to wipe and sanitize the mold for now and observe it—again, at no cost. On the third day, they came back and completely cleaned it up. Edward is incredibly friendly. To be honest, I got quotes from several places, and he was the only one who actually offered to climb into the attic to find the real issue. I really appreciate their thoroughness and highly recommend their work!

Edward, Pam in the office, and their whole team were absolutely wonderful when they responded to my flooded flooring after a water heater leak. Not only did they handle the situation professionally and promptly, they consistently reassured me that things will be okay. Huge shout out to Edward who is helping me find affordable solutions in case the insurance doesn’t cover the damage. This whole crew had made this very big crisis (at least to me since I’ve never had to deal with something like this before) less scary and nerve-wracking. Thank you all so much! I really appreciate you!