Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
.jpg?width=720&format=avif&quality=75)
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Mountain View, Los Altos is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
We were initially referred to Servpro years ago to address a rat infestation in our attic. The SERVPRO team did an amazing job of cleaning and sanitizing the area and we have not had issue since!!! Recently, we again contacted SERVPRO to demolish a rat infested shed and to clean up and sanitize the surrounding area as well as throw garbage and wood from my father's old workshop & carport. Edward (Eddy H) arrived to assess our job & provide a quote. He was extremely professional and friendly and the quote was very reasonable for the job at hand. While walking the job site, he kindly offered to "throw in" a power washing of the workshop interior!!! WOW ... I was so grateful for this!!! Sergio, the crew lead, arrived the first day, of a 4-day job, smiling, friendly and enthusiastic. He was so easy to talk to and work with. The crew was hard working and thorough and the final result was beyond our expectations. We are SO grateful!!! We would highly recommend SERVPRO for any type of clean-up you might have. Don't hesitate to give them your toughest jobs. They'll treat you well and get the job done!!!
We had Toan over to help with our kitchen water leaking issue. He has been super professional and easy to communicate with. He fixed our issue very quickly. I’d highly recommended Toan and ServPro.
Edward was fantastic from start to finish. He was incredibly professional, responsive, and helpful throughout the entire process. Within less than 24 hours, he came to inspect the issue, confirmed that it was mold, and arranged for everything to be taken care of the very next morning. He communicated clearly, answered all our questions, and made the entire process quick and easy. We’re very grateful for the excellent service and highly recommend Edward and his team!
These guys are the real deal! Getting home to a flooded home after a 3 week Europe vacation was no fun. They made me feel better about this unfortunate situation. My home was thoroughly cleaned and disinfected, fully prepared for the reconstruction!
Tuan was very thorough and efficient to help us clean and disinfect our water sewage overflow in the entire house. We are so grateful especially with a 12 week old baby and toddler!
Ed and his team did an exceptional job managing the damage done by a water leak. Communication was excellent, the work was highly professional and thorough with a total focus on customer satisfaction. They really went above and beyond. Highly recommended!
We discovered mold on one of our bedroom ceilings and called them out. On the first day, Edward came by to inspect. Because he couldn't identify the root cause just by looking around, he offered to bring a technician back the next day to check the attic space at no extra cost. They arrived right on time the second day, and after a thorough check, everything looked good. Edward suggested they return to wipe and sanitize the mold for now and observe it—again, at no cost. On the third day, they came back and completely cleaned it up. Edward is incredibly friendly. To be honest, I got quotes from several places, and he was the only one who actually offered to climb into the attic to find the real issue. I really appreciate their thoroughness and highly recommend their work!
Edward, Pam in the office, and their whole team were absolutely wonderful when they responded to my flooded flooring after a water heater leak. Not only did they handle the situation professionally and promptly, they consistently reassured me that things will be okay. Huge shout out to Edward who is helping me find affordable solutions in case the insurance doesn’t cover the damage. This whole crew had made this very big crisis (at least to me since I’ve never had to deal with something like this before) less scary and nerve-wracking. Thank you all so much! I really appreciate you!
Shared great insights and tips on how to keep the store clean to avoid any unnecessary smells. Very knowledgeable.
