Forest City Cleanup and Restoration

Kyle, Kody, and Edwin were wonderful! They were very timely, professional and conducted a very thorough clean. They were respectful of the environment and very friendly

The crew were polite, thorough and respectful to us and our property. The manager, Edwin Melendez was on time and called when he said he would. He made some suggestions and was persistent in trying to contact our insurance agent. He and the crew were very professional and we feel a big asset to the company. Thank you to all

Our lake house suffered fire and smoke damage and Edwin, Kyle & Kody from SERVPRO were fantastic. They kept us updated each step of the cleanup process. I would highly recommend.

After experiencing a flood from an upstairs bathroom, I had the pleasure of working with the Servpro team for both the initial mitigation and the demolition/mitigation process. I cannot say enough good things about Edwin, the lead technician, and his assistants, Kyle and Kody. From day one, they were professional, respectful, knowledgeable, and incredibly hardworking. Edwin’s communication was outstanding. He always kept me informed of arrival times, explained each step of the process, and made sure I knew what to expect next. Whenever I had questions, he was thorough, patient, and professional in his responses. What stood out most was the genuine care and compassion they showed throughout a very stressful situation. While I experienced challenges communicating with my Liberty Mutual adjuster and often felt unheard or dismissed, Edwin and his team made me feel listened to, respected, and understood. They treated both my home and my family with care and empathy during a difficult time. The quality of their work, attention to detail, and commitment to customer service were exceptional. I highly recommend Edwin, Kyle, Kody, and the entire Servpro team to anyone needing restoration or mitigation services. They turned a stressful experience into one that was manageable, and for that I am truly grateful.

Edwin cared for my whole house, asking with his team, Kyle and Kody, removing the damage and cleaning what remained. His manager, Sean, also advocated for me with the insurance adjuster.

Edwin and Kody were great: handled our job quickly and professionally. Would recommend

Edwin and Kyle were here to do remediation work and did a fine job. Highly recommend.

Edwin and his crew was very professional and polite, he was informative the entire process. I am beyond happy and satisfied with the work servpro provided. Thank you. I will definitely recommend servpro 😁