Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Wayne and South Lackawanna Counties

Our Google Reviews
(570) 969-9470
5.0
(15 reviews)

Service Areas

Honesdale, PA | Dunmore, PA | Elmhurst, PA | Roaring Brook Township, PA | Moscow, PA | Daleville, PA | Covington Township, PA | Gouldsboro, PA | Hamlin, PA | Hawley, PA | Lake Ariel, PA | Forest City, PA | Waymart, PA | Thornhurst, PA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Wayne and South Lackawanna Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a pipe burst at a rental property. I contacted SERVPRO to help fix the problem. I talked with Kevin, the owner. He was very helpful and professional. He and his staff were quick to respond, they were very courteous, and addressed my problem with complete professionalism. I highly recommend this great outfit and will use them again should a similar situation arise."

Dan F
Scranton

After a minor dishwasher leak turned into a more significant problem, SERVPRO was there the next morning after we contacted our insurance agency and spent several days ensuring that our kitchen and basement did not receive any ill effects from the water damage. The quick response saved us from damage that would have cost considerably more to repair. As it is, the laminate floor was too far gone but the subfloor is totally intact and we had our new floor laid with about 8 hours of work from another contractor. I am very pleased with the work, speed and professionalism of the SERVPRO employees.

Scott
Scranton

SERVPRO Rocks!!! I have a rental in Scranton and the pipes in my laundry room froze and burst causing a good amount of damage. I called Nick and he came out the same day, quoted me and started the job immediately. Which I believe saved me from further water damage. He gave me a time frame, in which I could expect the job to be started and completed. I was absolutely impressed, he was right on target! He communicated with me through the process and never left me wondering. Work was done to perfection! The office staff was fantastic to deal with, very professional and efficient. I would recommend SERVPRO to anyone and everyone!!! You guys are the best!!

Allison
Scranton

SERVPRO worked tirelessly repairing our summer home after a pipe broke. They did a great job and responded in a fast manner. I'm glad I called them.

Barry White
Hamlin

SERVPRO was amazing to work with. They were so quick and helpful during a devastating time. I know that they were extremely busy due to the recent cold weather, but still managed to be very attentive to my specific damage. I would highly recommend using SERVPRO if you ever, unfortunately, encounter a need for them. A big thanks to Nick and his crew for all their kindness and help!!

Lindsey L
Dunmore

You just finished clean up after our sewer line overflowed into our 1/2 bathroom and family room. I wanted to compliment the folks you sent to help do the demo, clean up, and dry out of the space. They were a friendly hardworking group who were also understanding and accommodating of my allergy issues that could have been triggered by some of the clean up process. Chris headed up the job and was especially patient with my questions and explaining the process. I was having difficulty finding a local contractor who does concrete polishing and Chris also shared a contact for a contractor I wouldn't have been able to find otherwise. Thanks for being there and doing what you do to make an unfortunate situation better.

Don C
Honesdale

Blessed. In a word , this is the feeling of myself and my co-workers over the services provided by SERVPRO and their team! Without the quick response, no limits mindset, and professionalism, we would have never been able to serve our customers without disruption like we did. In a matter of a few hours SERVPRO had its team of professionals here and spent tremendous care with the delicate nature of the job we do! No stone was left unturned in making sure every one of our needs were met! kudos TO the entire team, START TO FINISH!

Sal C
Hamlin

"5 star rating for tech Dan and the great job he did!"

George M

Homeowner

Moscow, Pa.

George M
Moscow

The general manager Vince came to our house for a suspected issue but ultimately a non-issue. This guy is a consummate professional, super knowledgeable and an honest broker. I would highly recommend and I almost never write reviews.

Tom G
scranton

About Us

SERVPRO of Wayne and South Lackawanna Counties is your trusted partner, ready to provide expert restoration solutions in your biggest time of need across Northeastern Pennsylvania. We understand that when fire, water, or mold damage strikes, your life can be turned upside down. Our dedicated local team is here to bring peace of mind and compassionate service, specializing in 24/7 emergency restoration for both residential and commercial properties. We are the team you can trust to restore your property and make it "Like it never even happened."

Our Story and Expertise

What began in 2005 when Charles and Donna purchased their first SERVPRO franchise has since grown into a family-run network of six franchises spanning Allentown, Scranton, and the Pocono region. Under the leadership of Charles, Donna, and Daniel Doyle, the team is deeply rooted in and committed to serving our local community with the same high standards that started it all.

Comprehensive Restoration Services

SERVPRO of Wayne and South Lackawanna Counties is a full-service operation specializing in the cleanup, restoration, remediation, and reconstruction of residential and commercial property. Our mission is to deliver the highest standards in property damage cleanup and recovery.

Why Choose SERVPRO Team Doyle?

Our employees are a close-knit group of highly trained professionals. When you choose us, you benefit from:

  • Locally Owned, Nationally Backed: We combine the personalized care of a local family-run business with the vast resources and training network of the nationwide SERVPRO system.

  • Industry-Certified Experts: Our production managers and crew members are highly trained and maintain IICRC-certified status (Institute of Inspection Cleaning and Restoration Certification). They receive ongoing education both online and in the field to ensure they are equipped to handle any restoration challenge.

  • Advanced Technology: We utilize the latest drying, cleaning, and deodorizing equipment.

  • Insurance Coordination: We work directly with all major insurance providers to simplify your claims process.

We are ready 24/7, ready to serve our community when disaster strikes. We are proud to be part of the Team Doyle network, which includes these dedicated franchises:

SERVPRO of Allentown Central and Western Lehigh County

SERVPRO of Carbon County, Pocono Pines

SERVPRO of Carbondale/Clarks Summit/Old Forge

SERVPRO of Wayne and South Lackawanna Counties

SERVPRO of Scranton

When every minute matters, choose the restoration company that’s Faster to any size disaster™?

Find out more about our office team, production managers, and crew members here.

Charles & Donna & Daniel G. & Margaret Doyle
Charles & Donna & Daniel G. & Margaret Doyle
Owners of SERVPRO of Wayne and South Lackawanna Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.