Biltmore Cleanup and Restoration

Our refrigerator had a leak which caused a small section of the flooring to buckle. ServPro professionals quickly arrived, gently pulled the flooring, positioned fans and a giant dehumidifier, and in two days everything was dry. They were professional and respected our home.👍

Serv Pro restored all damage to our home both inside and structurely outside. You would never know we had an electrical fire that was caused by a direct lightning strike.

Andy and Dakota were amazing! They helped make our stressful situation much less stressful with their thoroughness and expertise. We can’t thank them and Servpro enough.

We had 20+ broken water pipes in our basement which led to extensive damage to floors, walls, ceilings, doors, and built-in furniture. Servepro did the initial cleanup very quickly. Then the restoration people came in, worked with our insurance to devise a plan and adjusted as necessary. They assembled a crew and finished the work in less than 3 weeks. The end results are lovely. Best of all is the reassurance that they provided that they would make things right no matter what. They really delivered. If you need clean up and restoration work, I highly recommend Servepro of Asheville.

Fantastic recent experience with the roofing division of Servpro. Service provided by team led by Colin was courteous, prompt and responsive. Should we need roofing or gutter maintenance in the future Servpro will get the call.

First we requested Servpro come for a bathroom flood. We had already had to remove drywall, flooring and vanity. This was an insurance job. They left a dehumidifier and fans and checked for mold. When they came back they rechecked for mold. I felt so assured. Then I met Chris, who explained everything to me, with names and phone numbers. My first remodel appt, I met Chance. He understood everything that had to be done and we agreed. When he arrived with his crew, I saw how experienced and respectful and talented they were. Especially his supervisor. Every issue that came up, Chance was able to work out and we were able to come up with an agreement and the work was done. Chance is very responsive, accurate and accountable and hears what you need. I would definitely request his help again if need be. I’m very grateful that he was able to make this the best experience and outcome to a horrible situation.

I got to have Dustin as my project manager. Always available and made sure everything was done just right. Working with Progressive Insurance was a nightmare so it was so nice that the people in my home were so wonderful.

First time anyone came to do work on my roof that wasn’t afraid of it. Roof leak tarping and dry out remediation great service today. Love these guys. Very professional and would recommend them ten out of ten times.