Jacksonville Cleanup and Restoration

In late winter the pipes froze in our home while we were away, causing severe damage to the entire first floor and basement. Fortunately for us, our insurance company recommends Servpro in cases like this. From the very outset, everything was handled in the most professional and top-notch manner. The clean-up was dealt with immediately and in an excellent fashion. The Construction Project Manager Leif O’Kelley was on top of everything from the very beginning. He was extremely accessible, always answering the phone when we called. He was very much hands-on, making helpful suggestions for things like flooring, paint colors or ideas for the kitchen redo and could not have been more personally invested in making sure our home was restored in the best of all possible ways! We can’t thank him enough for all of the help that he gave us. He did an amazing. job. And we are so thankful that our insurance company sent us to Servpro. They are an incredible company, first-rate in all ways.

Excellent cleaning service! The Jefferson Crew did a fantastic job. They were professional, thorough, and made sure everything was left very clean. I’m very happy with the service and would highly recommend them!

Excellent customer service!

Packout team of Sulma, Elsie, Mauricio, Douglas did a fantastic job. They completely packed and cleared my space for restoration work to happen and then returned everything in same condition. Very fast and thorough.

I was not present for this part of the operation but I’m sure it was taken care of the best they could do for now. Thank you for the service you are providing.

Alex and Jose arrived as expected and got right to work. It is a big hole in the ceiling, but they feel they cleaned all the bad stuff out. They did a great job cleaning up and left no mess. They also tented the area, left us zipper Access , which was helpful.

I recently experienced a water leak from my HVAC system this happened in my basement the leak seeped from the washing room through a wall into a spare room. Jose and Alex responded to the situation and were both exceptionally professional and courteous. They meticulously cleaned up the mess, inspected the drywall, removed all the wet carpet, and set up drying equipment. They truly turned a stressful situation into a manageable one. I want to express my sincere gratitude to both of them for their outstanding service.

Alex n Jose was the best they explained everything thoroughly. They were very supportive of my situation. They also explained everything that was being done to great guys. I recommend them to go to everyone’s home Servpro y’all are in very good hands with Alex and José.