Newburyport Cleanup and Restoration

Chris, Nick, Jheremy, Wander, and Keagan did an outstanding job with our remediation work in the basement after the furnace leak caused water and mold damage. They were timely, professional, knowledgeable, and extremely helpful during this stressful time, making the process much easier to manage. I truly appreciate their assistance and support and will definitely use Servpro again in the future if needed.

Great experience. All techs were professional; they came quickly to assess water damage, dry, treat and remove debris. Bobby, the lead tech on the crew was particularly knowledgeable and responsible for clean, neat work in their sealed environment. Both the project mgr Chris and estimator Nick were very responsive and available for questions. I would highly recommend.

A Truly Exceptional Experience with SERVPRO Our home was devastated by a fire, and we found ourselves facing the daunting task of rebuilding. From start to finish, SERVPRO has been nothing short of outstanding. The professionalism, expertise, and genuine care shown by their team made what could have been a stressful, overwhelming process much more manageable. A special thank you to Noel Torrissi, the construction manager, who coordinated the entire rebuild seamlessly. His attention to detail and excellent communication made all the difference. We were continuously impressed with the skill and craftsmanship of everyone involved—from the carpenters to the painters and beyond. Each person played a crucial role in bringing our home back to life. Thanks to SERVPRO, we are finally back in our beautiful, restored home. We are deeply grateful for their hard work, dedication, and the incredible customer care we received throughout the entire process. Without a doubt, we would recommend SERVPRO to anyone in need of their services.

We recently called SERVPRO to remediate a moisture issue that had the potential for fungal growth in our unit. Wanting to stay ahead of any negative outcome, we acted immediately, and we couldn’t be happier with the service. From the initial quote to the completion of the work, everything was handled professionally and efficiently. Within a week, the team came out, quarantined, treated the area, and cleaned up the site—all in a very timely manner. The crew was not only fast but also friendly, taking the time to answer any questions we had. We appreciated the site supervisor coming out to check in and ensure everything was going smoothly, showing a level of care that you don’t always see. When we had a billing question, it was addressed promptly and professionally, making the entire experience seamless. For anyone hesitant about reaching out to SERVPRO, we highly recommend giving them a call. Their process from start to finish is straightforward, and you can trust that you’ll be well taken care of.

I would highly recommend and use Servpro in the future. Nicholas was our Estimator and Bobby & Jason were our technicians. They were all fantastic! They were punctual, polite and very professional.

The Servpro team from the Haverhill/Newburyport outlet were outstanding. Jason, Bobby, and Yeimi were complete professionals during the entire process. They explained exactly what they were doing and what to expect each step of the way. The project manager Chris visited our home each day to check in on the team for quality control. Most impressive and valuable part of the experience was how closely worked with the insurance company. We really felt they were ONE integrated team constantly in communication with each other. In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and garage ceiling. By the time the project was over, me and my wife could not be more happier about the outcome. The team and Chris did an outstanding job making us feel comfortable. I highly recommend this high functioning team.

Bobby and Justin came out to my house and were professional and experienced. They left my house neat and tidy after the work and were always ready to help answer my questions. If anyone reading this needs help with a situation like I had (pipe fails in the wall…) I recommend this team! Thanks also to Nicholas and Chris for helping to line this all up! Prompt, timely, neat, and professional!!!

It was a very good experience working with SERVPRO. The whole crew was awesome! They were very dedicated to the work they did.Alex and Chris were alway available and ready to answer any questions that I might have.