I hired SERVPRO to do mold removal for my family home. This is the third company in two years that I hired to remove mold. Brian, Nick and Justin were very thorough in the work that they did that the house finally passed an environmental inspection. Their work was detailed and they FINALLY got all the mold.

We recently called SERVPRO to remediate a moisture issue that had the potential for fungal growth in our unit.  Wanting to stay ahead of any negative outcome, we acted immediately, and we couldn’t be happier with the service.  From the initial quote to the completion of the work, everything was handled professionally and efficiently.  Within a week, the team came out, quarantined, treated the area, and cleaned up the site—all in a very timely manner.  The crew was not only fast but also friendly, taking the time to answer any questions we had.

We appreciated the site supervisor coming out to check in and ensure everything was going smoothly, showing a level of care that you don’t always see.  When we had a billing question, it was addressed promptly and professionally, making the entire experience seamless.  For anyone hesitant about reaching out to SERVPRO, we highly recommend giving them a call.  Their process from start to finish is straightforward, and you can trust that you’ll be well taken care of.

SERVPRO came recommended by my insurance company. This particular SERVPRO company (Haverhill, Newburyport, Danvers, Ipswich, Stoneham and Wakefield) gets five stars from me, starting with Alex, the estimator, who was always quick to get back to me when I had questions. Keagan and John were a great crew, who did the demolition and mold remediation. They were pleasant, easy going and seemed to enjoy their work. Chris, the project manager, answered questions, found a fungicide that met my requirements, and did the final walk through. The company seems to be a friendly, family business, concerned about how the customer views them.

The crew was excellent and the results were beyond what I expected. Would definitely recommend this SERVPRO staff again!

All employees acted professional & were very polite. Job done to my satisfaction would recommend.

We had a sewer pipe break in our basement over the weekend and flooded sewage into our entire basement/laundry room and garage. SERVPRO came out that day and the technicians Bobby, Chris and Justin were outstanding! Thank you thank you!

Can't say enough good things about this location. We had a sewage backup in our basement and were in need of expert cleaning and sanitizing ASAP. The SERVPRO location I called first (closer to my home) said they couldn't do that kind of cleanup, which was when I called SERVPRO of Danvers/Haverhill. Although my town is a little out of their normal service area Patrick was still able to get a crew to my home same-day and they did an excellent job. It's "Like it never even happened." Nury and Brandon were polite, courteous and respectful of my home and had the job done in short order to our satisfaction.

I had a great experience working with SERVPRO to address a mold issue in my attic. Nury Cardoza was very professional and extremely responsive to my calls. SERVPRO's pricing is very competitive. I would definitely recommend them for mold or any other issues based on my experience.

Polite professional caring

I hired SERVPRO to do mold removal for my family home. This is the third company in two years that I hired to remove mold. Brian, Nick and Justin were very thorough in the work that they did that the house finally passed an environmental inspection. Their work was detailed and they FINALLY got all the mold.

We recently called SERVPRO to remediate a moisture issue that had the potential for fungal growth in our unit.  Wanting to stay ahead of any negative outcome, we acted immediately, and we couldn’t be happier with the service.  From the initial quote to the completion of the work, everything was handled professionally and efficiently.  Within a week, the team came out, quarantined, treated the area, and cleaned up the site—all in a very timely manner.  The crew was not only fast but also friendly, taking the time to answer any questions we had.

We appreciated the site supervisor coming out to check in and ensure everything was going smoothly, showing a level of care that you don’t always see.  When we had a billing question, it was addressed promptly and professionally, making the entire experience seamless.  For anyone hesitant about reaching out to SERVPRO, we highly recommend giving them a call.  Their process from start to finish is straightforward, and you can trust that you’ll be well taken care of.