Brookwood Cleanup and Restoration

I recently had to get my house packed up by SERVPRO packout team before I get my floors done in my bedroom and bathroom. I had the pleasure of having the best packout crew at my house, Beverly , Courtney and Marcus were great. The team was very professional, handled my personal belongings with care and communicated with me every process they were taking while packing up my stuff. I would highly recommend that team to anyone. Thank you Devan(manager) for also coming out to check and see how things were going.

Christian, Harry and Will did a fantastic job with the duct cleaning. Quick response and cleaned up are they were done!!

Excellent perfectionist Tim Courtney and Christian

Thanks Beverly and Gloria for helping us towards getting our home ready for restoration . Both were professional, friendly, and incredibly efficient. They worked quickly while staying organized and handled everything with great care. Their teamwork made the entire process smooth and stress-free. I truly appreciated their positive attitude and attention to detail. Thank you both for doing such an outstanding job—I highly recommend your services!

They did a pack out and moved EVERYTHING out of the house so that the floors could be replaced. We are pleasant with their efforts. Beverly, Gloria, Kathy, Wendy, Harry, Christian, Cortez, and Curtis. Devan-manager. They worked well together and answered all questions and concerns. They were always reachable during the process.

Servpro has been a pleasure to work with. Will has been amazing through the whole process of my situation from communication to keeping me updated throughout. All the crew was very professional and polite. They did a great job of packing all my stuff up and securing it in a safe place. I would highly recommend this company.

I recently had a roof leak and chose SERVPRO to handle the mitigation, and I couldn’t be happier with my experience. Lindsey came out to inspect the damage and took the time to thoroughly explain the entire process. She walked through my home with me, showing exactly what needed to be removed and, more importantly, what didn’t. I really appreciated her honesty—she never tried to upsell unnecessary work or recommend services that weren’t needed just to make more money. Throughout the process, I had to reschedule and change dates several times. Even after Lindsey and her boss worked hard to fit us into their schedule, they never once sounded frustrated or aggravated when plans changed. They were always kind, understanding, patient, and respectful, which meant so much during a stressful situation. Once everything was finalized, Lindsey scheduled the crew, and they arrived exactly as promised. She was on-site throughout the project, working alongside the crew during the demolition instead of simply supervising. Every time she gave me an arrival time, she was there on time, which gave me confidence and peace of mind. From start to finish, I felt completely comfortable with Lindsey and the entire SERVPRO team. I trusted them enough to relax in my home while they worked because I knew it was in good hands. Their professionalism, communication, honesty, and work ethic were outstanding. A special thank you to Lindsey, Harry, Marcus, . There were several other crew members who also worked hard on my home, and although I didn’t catch everyone’s names, I truly appreciate each and every one of them. I highly recommend SERVPRO to anyone looking for an honest, dependable, professional, and compassionate restoration company.

Will did a wonderful job on every contact with me during the mitigation process. He was very knowledgeable and understanding of the stresses one has with extensive water damage to one's home. He makes me want to go back to servpro with any future needs.