Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Tuscaloosa
Our Google Reviews
(205) 339-5022
4.8
(235 reviews)

Service Areas

Tuscaloosa, AL | Northport, AL | Coker, AL | Holt, AL | Brookwood, AL | Moores Bridge, AL | Lakeview, AL | Cottondale, AL | Duncanville, AL | Coaling, AL | Lake View, AL

Why Choose SERVPRO® for Sewage Cleanup?

The first question on a sewage backup is what stays and what goes, and the answer is less negotiable than people expect.

What comes out. Carpet and pad that took contaminated water. Drywall from the waterline down, typically with a margin above it. Insulation. Particleboard and laminate. Ductwork insulation if contamination reached the system. These are porous, they absorbed Category 3 water carrying bacteria and pathogens, and no drying or disinfecting process makes them safe again.

What can usually be saved. Structural framing, concrete, tile and properly sealed hard surfaces, and solid wood, provided they are cleaned, treated, and dried under proper containment.

What depends. Hardwood flooring, cabinetry, and subfloor come down to how long the water sat and how deep it penetrated.

SERVPRO of Tuscaloosa contains the affected area first so contamination does not spread through the structure or into the HVAC system, then removes and disposes of affected materials under applicable handling requirements. Remaining surfaces are cleaned, treated with antimicrobial products, dried, and verified before rebuilding begins.

Time drives all of it. Bacterial growth starts within hours and the removal list grows every day the material stays wet.

We document the full scope for your insurance carrier, including what was removed and why.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I recently had to get my house packed up by SERVPRO packout team before I get my floors done in my bedroom and bathroom. I had the pleasure of having the best packout crew at my house, Beverly , Courtney and Marcus were great. The team was very professional, handled my personal belongings with care and communicated with me every process they were taking while packing up my stuff. I would highly recommend that team to anyone. Thank you Devan(manager) for also coming out to check and see how things were going.

Drucilla Nickelson

Christian, Harry and Will did a fantastic job with the duct cleaning. Quick response and cleaned up are they were done!!

Jacob Hudson

Excellent perfectionist Tim Courtney and Christian

Lorrenda S Smith

Thanks Beverly and Gloria for helping us towards getting our home ready for restoration . Both were professional, friendly, and incredibly efficient. They worked quickly while staying organized and handled everything with great care. Their teamwork made the entire process smooth and stress-free. I truly appreciated their positive attitude and attention to detail. Thank you both for doing such an outstanding job—I highly recommend your services!

Cathy Hagler

They did a pack out and moved EVERYTHING out of the house so that the floors could be replaced. We are pleasant with their efforts. Beverly, Gloria, Kathy, Wendy, Harry, Christian, Cortez, and Curtis. Devan-manager. They worked well together and answered all questions and concerns. They were always reachable during the process.

NSide O.W.T. Productions

Servpro has been a pleasure to work with. Will has been amazing through the whole process of my situation from communication to keeping me updated throughout. All the crew was very professional and polite. They did a great job of packing all my stuff up and securing it in a safe place. I would highly recommend this company.

Renea Skelton

I recently had a roof leak and chose SERVPRO to handle the mitigation, and I couldn’t be happier with my experience. Lindsey came out to inspect the damage and took the time to thoroughly explain the entire process. She walked through my home with me, showing exactly what needed to be removed and, more importantly, what didn’t. I really appreciated her honesty—she never tried to upsell unnecessary work or recommend services that weren’t needed just to make more money. Throughout the process, I had to reschedule and change dates several times. Even after Lindsey and her boss worked hard to fit us into their schedule, they never once sounded frustrated or aggravated when plans changed. They were always kind, understanding, patient, and respectful, which meant so much during a stressful situation. Once everything was finalized, Lindsey scheduled the crew, and they arrived exactly as promised. She was on-site throughout the project, working alongside the crew during the demolition instead of simply supervising. Every time she gave me an arrival time, she was there on time, which gave me confidence and peace of mind. From start to finish, I felt completely comfortable with Lindsey and the entire SERVPRO team. I trusted them enough to relax in my home while they worked because I knew it was in good hands. Their professionalism, communication, honesty, and work ethic were outstanding. A special thank you to Lindsey, Harry, Marcus, . There were several other crew members who also worked hard on my home, and although I didn’t catch everyone’s names, I truly appreciate each and every one of them. I highly recommend SERVPRO to anyone looking for an honest, dependable, professional, and compassionate restoration company.

Kennedy M

Will did a wonderful job on every contact with me during the mitigation process. He was very knowledgeable and understanding of the stresses one has with extensive water damage to one's home. He makes me want to go back to servpro with any future needs.

THOMAS TOWNSEND

Great job Thanks Albert for setting the appointment up for me and for following thru. Thank you Beverly and A.C. They were courteous, helpful, thoughtful, thorough, and were very professional. They did an excellent job with cleaning our rug in place. Thank you everyone.

David R. Turner

About Us

In March 2026, the Wilson family acquired SERVPRO of Tuscaloosa, adding it to SERVPRO Team Wilson. The family entered the SERVPRO system in 1999, and Benji and Brady Wilson have served as Operating General Managers since 2007, growing the group across Alabama and Texas.

What did not change with the acquisition is the team. The technicians and project managers Tuscaloosa customers have worked with for years are the same people on the job today, now backed by the equipment, staffing, and large loss capacity of a multi location franchise group.

SERVPRO of Tuscaloosa understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home, or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Tuscaloosa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Tuscaloosa can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Severe weather season in west Alabama produces events that hit entire neighborhoods at once, and Team Wilson crews from sister locations are available when a single franchise cannot cover the volume.

Backed by a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Tuscaloosa. If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

David Benjamin & Phillip Brady Wilson
David Benjamin & Phillip Brady Wilson
Owners of SERVPRO of Tuscaloosa

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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