Twin Lakes Cleanup and Restoration

We had an excellent experience with Servpro from start to finish. After our basement flooded, their team responded quickly and immediately put us at ease during a very stressful time. They were professional and knowledgeable throughout the entire restoration process. Shawn and Sidney took the time to explain every step and answered all of our questions. The crew treated our home with care and respect. They communicated well, and made sure everything was thoroughly dried, cleaned, and ready for the next phase of repairs. Their attention to detail and commitment to quality gave us confidence that our home was in good hands. I truly appreciate their professionalism, compassion, and outstanding customer service. I would highly recommend Servpro to anyone dealing with water damage or needing restoration services. Thank you for turning such a difficult situation into a much smoother experience!

April Showers bring basement water issues…..and Shawn and his crew came to the rescue. My Tech hero’s Superman, Thor and Spiderman - or otherwise known as Rojay, Jay and Leon - were dedicated, respectful of my property and my time, and very personable and fun - helping to take some of the stress out of the situation. They worked in unbearable heat on the day when we were finally able to do the demo and they never let that get to them. It’s nice to have a team of workers that never grumble and groan - but rather just get right to work and make it as enjoyable as one can. Sidney is worth a mention a well - she was very personable and helpful, and also has a good sense of humor to help make an ugly issue tolerable. My basement is now dry and no longer stinks. Thank you ServePro.

We had significant water damage in April of this year. Shaun Durbin and his team from Serv Pro of Southern Kenosha Coiunty acted fast, followed up and kept our damage bill lower by their quick action. Shawn was honest, communicated well and worked with our insurance company. He returned my calls and got back to me propmptly even though it was a very busy time for his crew. I would give him my higest recomendation and would not hesitate to tell family and friends to contact him for any restoration needs.

Eric and ServPro have been amazing to work with. We flooded back in April and now on our third contractor. Eric and the ServPro team has been one of the few professionals in the industry who can be trusted. He had basically held our hand throughout the process and truly cares about the customer. I wish this had been my first call after flooding. Thank you Eric and keep up the amazing work.

Sidney and Robert did a great job. Very nice people who take care of your problem areas. Very helpful at anything we needed and any questions that needed answers. Good company to hire.

Sidney and Robert came to our house and did a great job. They were really good at explaining everything and we're always willing to talk to us if we needed anything. Would reommend them to anything.

What a wonderful Crew. After working so hard to get the water out of the lower level of our home and save our possessions during the first round of flooding - including leaving us with a completely dry carpet, the unrelenting rain of the past weekend completely negated their efforts BUT they squeezed us in on VERY SHORT notice to dry us out again. Thanks to Eric, Shawn, Sidney, Jay, Robert, and Leon for saving us again!!!!

Leon, Jay, and Rojay were the 3 gentlemen working on our grandparents property in Trevor after the recent flooding. They were courteous, professional, attentive to details, and proactive. They helped greatly to timely restore the damages this basement suffered. 10/10 will be recommending this company to anyone I know in this area next time there's any need. I'll tell them to try and request this specific team if possible too!