North Great River Cleanup and Restoration

I honestly cannot begin to describe just how wonderful this company was to me and to my mother.  My mother is 86 years old and a cancer patient, and had concurrent issues- a water heater leak in her condominium and a leak through her kitchen ceiling from the neighbor's dishwasher upstairs.  It was an epic mess.  These men were totally professional determining the scope of the work to be performed, its execution, supplying us with a detailed and clear estimate before beginning the work and likewise for the bill after the work was performed, followed up for any punch work to be performed after the fact, cleaned up after themselves each day and started and finished each day exactly at the specified times.  Honestly, it's been a rare occurrence to have any contractor I've hired in the past to show up on time, even show up at all, so this was both a hugely pleasant surprise and a blessing with a sick parent to care for and which gave me an opportunity to actually plan for her needs as well during the remediation and repairs.  To say these gentleman, (and that's what they ARE), were polite, even friendly, accommodating to my needs caring for my mother while they worked, would be an understatement.  I could not have been more pleased and my mother could not have been made happier in a difficult situation.  My gratitude goes with these gentleman for all they did for us.  I can't thank them enough.  Perhaps this review can be of some thanks to them if you hire them after reading it as it is 100% true and accurate.  You will be nothing but pleased working with this very fair, detailed, decent and hardworking team of professionals.  Call them today.  Without hesitation or reserve, they are your guys!  Put their phone number on speed dial!

The entire experience with SERVPRO, that started with an unfortunate flood, was an absolute pleasure throughout. Carl supervised our cleanup with professionalism and care. Then Todd worked with us on rebuild. From estimating the damage, to working directly with our insurance to help us get the payout we needed, to helping us decide what materials to use and designing the project, to supervising the professionals doing our job, and finally making sure that every single detail was just right, this guy knows what he’s doing! It was a true pleasure seeing someone who is as great at his job as he is, and also a nice, friendly guy. I would recommend him to my family and friends in a heartbeat.

We Worked with Todd for my mom's water damage problems. He was attentive and accessible every step of the way! He dealt with the insurance company on our behalf and his workers did an excellent job. He was always eager to please and available. Highly recommend Todd and his team!

Quick to respond, finished up little details well and accessible for questions etc. Good job for my mom by Todd !

This week a pipe burst in our home.The worry and anxiety of handling this issue was relieved when my plumber recommended SERVPRO. I couldn’t be happier. Rich and Tyler walked me through the process including being on phone with me as I called my insurance company. They had heaters brought in same night , the following day dehumidifiers and fans to dry up. Today, a team led by Ronny came in and packed everything up carefully in boxes and Saran wrapped all the rest to protect it from damage. ordered a Pod and besides measuring the moisture in all damaged areas, cut away all the wet Sheetrock - multiple rooms and tore up floors where needed especially my entire finished basement. I did not have to do anything . Besides all of that, they- Ronny, John, Steve and Mike did all the cleanup - from carting away garbage to sweeping and mopping as if nothing happened. Was extremely impressed because anytime I have had work done, there has been dust, garbage and cleanup that I needed to do. Thanks and happy we chose your company. I truly appreciate Ronny explaining the next steps and look forward to reconstruction from your company. I am at ease now knowing it will handled in such a professional manner as it has been thus far.

In January I had a very hard situation with my grandma and her house.  She was obviously very nervous about trusting a company to come in to help fix the issue.   I have to say that using SERVPRO was the best decision I made.  Their skilled people were amazing and very careful and respectful of all my grandma's belongings.  Tyler and Cody were absolutely amazing Project Managers and everyone in there crew, made this very difficult time - so much easier.  I would recommend them highly for their care, organization skills and their overall understanding of my concerns.  I couldn't have asked for anything better!

I honestly cannot begin to describe just how wonderful this company was to me and to my mother.  My mother is 86 years old and a cancer patient, and had concurrent issues- a water heater leak in her condominium and a leak through her kitchen ceiling from the neighbor's dishwasher upstairs.  It was an epic mess.  These men were totally professional determining the scope of the work to be performed, its execution, supplying us with a detailed and clear estimate before beginning the work and likewise for the bill after the work was performed, followed up for any punch work to be performed after the fact, cleaned up after themselves each day and started and finished each day exactly at the specified times.  Honestly, it's been a rare occurrence to have any contractor I've hired in the past to show up on time, even show up at all, so this was both a hugely pleasant surprise and a blessing with a sick parent to care for and which gave me an opportunity to actually plan for her needs as well during the remediation and repairs.  To say these gentleman, (and that's what they ARE), were polite, even friendly, accommodating to my needs caring for my mother while they worked, would be an understatement.  I could not have been more pleased and my mother could not have been made happier in a difficult situation.  My gratitude goes with these gentleman for all they did for us.  I can't thank them enough.  Perhaps this review can be of some thanks to them if you hire them after reading it as it is 100% true and accurate.  You will be nothing but pleased working with this very fair, detailed, decent and hardworking team of professionals.  Call them today.  Without hesitation or reserve, they are your guys!  Put their phone number on speed dial!

The entire experience with SERVPRO, that started with an unfortunate flood, was an absolute pleasure throughout. Carl supervised our cleanup with professionalism and care. Then Todd worked with us on rebuild. From estimating the damage, to working directly with our insurance to help us get the payout we needed, to helping us decide what materials to use and designing the project, to supervising the professionals doing our job, and finally making sure that every single detail was just right, this guy knows what he’s doing! It was a true pleasure seeing someone who is as great at his job as he is, and also a nice, friendly guy. I would recommend him to my family and friends in a heartbeat.

We Worked with Todd for my mom's water damage problems. He was attentive and accessible every step of the way! He dealt with the insurance company on our behalf and his workers did an excellent job. He was always eager to please and available. Highly recommend Todd and his team!

Quick to respond, finished up little details well and accessible for questions etc. Good job for my mom by Todd !

This week a pipe burst in our home.The worry and anxiety of handling this issue was relieved when my plumber recommended SERVPRO. I couldn’t be happier. Rich and Tyler walked me through the process including being on phone with me as I called my insurance company. They had heaters brought in same night , the following day dehumidifiers and fans to dry up. Today, a team led by Ronny came in and packed everything up carefully in boxes and Saran wrapped all the rest to protect it from damage. ordered a Pod and besides measuring the moisture in all damaged areas, cut away all the wet Sheetrock - multiple rooms and tore up floors where needed especially my entire finished basement. I did not have to do anything . Besides all of that, they- Ronny, John, Steve and Mike did all the cleanup - from carting away garbage to sweeping and mopping as if nothing happened. Was extremely impressed because anytime I have had work done, there has been dust, garbage and cleanup that I needed to do. Thanks and happy we chose your company. I truly appreciate Ronny explaining the next steps and look forward to reconstruction from your company. I am at ease now knowing it will handled in such a professional manner as it has been thus far.