SERVPRO of Ronkonkoma

To Steven and your crew at SERVPRO, we owe you so much gratitude for your excellent response to our water issue in our kitchen.  From the onset of this issue, you immediately gave us the comfort we needed and we knew we would get through a desperate situation with you by our side.  This damage had the potential of shutting down our family daycare business.  However, with your quick response and the way you stayed on top of the insurance company, while paying very close care and attention to all of our needs, we were able to maintain daily care for the children without any interruption.  This meant so much to us, as well as the families whose children's care I am responsible for.   We are so appreciative of the job your crew did, not only with such great skill but with care, kindness and enthusiasm.  We are telling everyone we know that if they need help with any water or fire issues, you are the crew to call - without question!

Thank you all so much for a job SUPERBLY done which forever will be EXTREMELY appreciated!

Knowledgeable friendly staff.

This past August I had called you in the middle of the night because I found my downstairs living room being flooded with water damage and I had no idea where to start. Your team of guys came within a half hour and found my living room two feet under water from a pipe burst in the bathroom that must have been running for hours (I was out for the day). It had spread to the downstairs. 

Your guys removed all of the furniture from the house and quickly and professionally and removed thousands of gallons of water in a matter of a short time.  Then they put machines in to rid the house of moisture to prevent further water damage and mold. The sheet rock on all the walls kept soaking up the water. Tiles and carpeting had all been destroyed. The removal and replacement process was started that next morning which made me feel very comfortable.

That night at 2:30 in the morning you told me that I had nothing to worry about- you looked at the panic in my face and then looked me in the eyes and said “don’t worry, we are going to fix this like you’d never knew it happened!” It was absolutely true. 

Thank you so much again! I would highly recommend anyone who is stuck with an emergency situation as I was-do not hesitate to call SERVPRO from Ronkonkoma!

I cannot say enough about how happy we were with the professional team that was assigned to us. I was so overwhelmed but Tyler soon showed me how your company works and immediately I felt relief. We were so happy with your service.

In January I had a very hard situation with my grandma and her house.  She was obviously very nervous about trusting a company to come in to help fix the issue.   I have to say that using SERVPRO was the best decision I made.  Their skilled people were amazing and very careful and respectful of all my grandma's belongings.  Tyler and Cody were absolutely amazing Project Managers and everyone in there crew, made this very difficult time - so much easier.  I would recommend them highly for their care, organization skills and their overall understanding of my concerns.  I couldn't have asked for anything better!

Quick to respond, finished up little details well and accessible for questions etc. Good job for my mom by Todd !

SERVPRO of Ronkonkoma is great!  They made an awful time, manageable.

Professional, clean, worry free & extremely knowledgeable.

Hard to find the words to describe my experience with Steven and his company because no words come to mind to adequately describe my satisfaction.  They were very reliable.  If they promised something, they did as promised.  Very knowledgeable of all aspects of the work they do.  They sure left my place spotless.  I would have been lost without them.  My handyman, Paul, had gotten a card from Steven at a place they both were at for breakfast.  I called Steven and he returned my call promptly and was at my house the very next day.  I never had to wait for a return phone call and all my questions were always answered.  Steven, his company and their crew or superior.  If you ever need help or are unsure of which way to turn I would highly recommend contacting them.

To Steven and your crew at SERVPRO, we owe you so much gratitude for your excellent response to our water issue in our kitchen.  From the onset of this issue, you immediately gave us the comfort we needed and we knew we would get through a desperate situation with you by our side.  This damage had the potential of shutting down our family daycare business.  However, with your quick response and the way you stayed on top of the insurance company, while paying very close care and attention to all of our needs, we were able to maintain daily care for the children without any interruption.  This meant so much to us, as well as the families whose children's care I am responsible for.   We are so appreciative of the job your crew did, not only with such great skill but with care, kindness and enthusiasm.  We are telling everyone we know that if they need help with any water or fire issues, you are the crew to call - without question!

Thank you all so much for a job SUPERBLY done which forever will be EXTREMELY appreciated!

Knowledgeable friendly staff.