Cleveland Cleanup and Restoration
Commercial and Residential Damage Cleanup and Repair
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What our
Cleveland customers are saying
SERVPRO has been servicing my home throughout this project, and even though we experienced a small bump along the way, the team has remained on top of everything and has continued to make sure I am well taken care of. Aiden and Darius were sent back out to complete the remaining demolition work, and they did an outstanding job getting everything completed quickly and efficiently. I was very impressed with their hard work and professionalism. Colin and Kyle have also been excellent throughout the process. Their communication, responsiveness, and attention to detail have made a big difference and have given me confidence that everything is being handled properly. I’m truly thankful for the entire team and all the hard work they have put in to help get my home taken care of. Thank you, SERVPRO, for your dedication and professionalism!
Emanual, Mauro did a fantastic job and were easy to work with. Very quick from start to finish
We used ServPro to clean up shattered glass from our deck and the rocks beneath the deck. A tree limb had fallen and destroyed our glass top table and glass top bar set. We have 2 dogs that live here so it was imperative that the clean up get done thoroughly. Servpro was very responsive and the crew they sent out to do the cleanup was top notch! They did a very complete and thorough job of removing the shattered glass even from the rock area beneath the deck. The manager who came out and dispatched the crew was very specific about billing our insurance company directly. Since that time, we have been receiving text messages and emails threatening to turn us over to collections. I have called the billing office multiple times and the phone is not answered and they have not returned any calls. They just keep sending messages regarding our “lack of payment”. Bottom line: the services were responsive and the cleanup was very thorough. The office staff, however, has been quite the opposite. Impossible to get through and speak with a human being and not responsive to returning any calls. 5 ** for the work done 1* for the billing department/office staff
Luis and Emmanuel were efficient, hard working and polite. I was at the end of an extremely busy weekend for them and I appreciated their willingness to continue to work hard for my home.
Luis, Emmanuel, Colin were very professional and helpful
Good team work. They got on time and did a good job on cleaning the carpet, good price very efficient. Thank you Emanuel M, Colin, Luis and Mauro.
A huge thank you to Alex from the Wisconsin branch! He was working at my sisters house during this week and she could not express enough how please their family was with the work they did in the house! She said once they showed up it’s like all the stress went away, they were removing ceilings, floors, drilling holes and the whole time Alex and Luke make sure my sister was nothing but satisfied!
Louis and Emmmanuel
Kyle Alex Luis Randall Mauro Emmanuel Quentin came out and set up right away to get the water draining out after our basement flooding. They were extremely helpful and very friendly. Would recommend them if you have water damage.