Merriam Cleanup and Restoration

I contacted ServPro following extension water damage to our home in 5 months ago. It was after 9pm but the crew arrived within 90 minutes of the initial call and got to work. They finished all the water removal, drying the house, mold mitigation, pack out of all our belongings and furniture and demolition. Jessica was our lead and her team of Kaliya, Alyssa, Joe, Justin, Zion, Marcos, Thomas, and Amanda. Albert was our demolition lead and I wish I had kept better track of all the names on our job and they deserve that recognition. It takes alot of time and effort to do this work and they were great! The warehouse team of Lupita, Reina, Alicia, Erica and Mike were great. We were able to pick up a few things from the warehouse and the rest of our belongings were delivered back to our home in great shape! ServPro of Olathe gets 5 star out of 5 stars!

I reached out to SERVPRO after a neighbor recommended them, and I could not have been happier with the experience. Exceptional from start to finish — incredibly responsive, great communication, and thorough during the visit. What stood out most was how clearly everything was explained to me efficiently without ever being condescending or trying to oversell the situation. As a woman handling a home issue on my own, I especially appreciated feeling respected, listened to, and given straightforward information so I could make an informed decision. I had previously spoken with another company that recommended a significantly more extensive — and far more expensive — scope of work, so the difference in approach was striking. SERVPRO was honest about what actually needed to be done, what didn’t, and never tried to sell me services I didn’t need. Professional, trustworthy, knowledgeable, and genuinely helpful. I would recommend them without hesitation.

Daniel was a very good communicator and very personal. He was always reachable and on time. The people I dealt with put me at ease with the whole process

We have extensive storm damage to our home. Serv Pro was recommended by our insurance and is a preferred provider. The project manager, Daniel, came out the same day to assess what was needed. He had a team at the house by 9:00 the next morning (on Saturday!) to provide emergency services and preventative for future damage. He had all the contacts and resources needed. He was efficient, organized, caring, respectful. He's followed up with us daily and worked closely with insurance. Daniel brought in a demolition crew to pack all the contents of the effected area and take out carpeting. Zion J., Jacob R., and Tre B. Worked hard and did a thorough job. They cleaned up after themselves. Showed respect and thoughtfulness. They've all been so helpful. I don't know how I could have handled all this without Daniel and his crews. He has gone above and beyond. He has been a blessing. I'm a control freak and I've been able to turn it all over to him. We're just about to head into reconstruction and I trust that the next project manager, Mike, will be exceptional as well.

I just had my basement remodeled with Servpro and the contact person was Chad Staab, He did a great job making sure that every concern of ours was met and done proper. I give him five stars for great communication.

I worked with Chad Staab and he did a nice job of managing the scope of work and staying in touch.

Zion and Tomas came out after hours to disinfect and set up stuff we really appreciate them!! definitely recommend, answered all my questions !!

Great crew, they have worked extremely hard on the demo and restoration.