Arcola Cleanup and Restoration
Commercial and Residential Damage Cleanup and Repair
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What our
Arcola customers are saying
After the inclement weather we recently experienced, our sump pump failed and our basement ended up flooding - a few companies were recommended to us but I am so glad I called Servpro first! They were able to send a team out ASAP and made it easy to coordinate between insurance and mitigation. Caleb and Santiago were phenomenal! They explained everything they were going to do in detail, day by day, and why. I never questioned their knowledge or integrity and always felt like I was in the best of hands. They worked around our furniture and my kids’ toys, their attention to detail with our belongings was awesome! Their attitudes were awesome! I never felt uncomfortable having them in my home or around my kids, just great employees all around! Unexpected home emergencies are already so stressful, but the whole experience with ServPro almost made it enjoyable.
I had a ceiling leak... the guys from Servpro were at my house daily until everything was DRY! I got a call from "Nick" every morning telling me G'morning! and asking if it was okay for them to come work. They went above & beyond - great guys!! ...only problem is I don't get a G'morning call anymore now that their finished lol
Servpro was great! They were at our home ASAP inspecting the water damage and got to cleaning up/drying the water right away! They are friendly and have answered any questions we had. Very easy to work with.
They were here fast and have been very professional. I would use them again in a heartbeat.
I was cleaning out deceased FIL house (extreme collector) and basement got wet due to sump pump failure. Service Master by Crossroads (Ft Wayne, IN) ghosted me. I reached out to Servpro 2 weeks in...on a Saturday. Caleb & Kian showed up same day and setup air scrubber & dehumidifiers. The following Monday they returned and started hauling away the trash from the basement. They were there every day that I needed them. Caleb & Kian were so awesome...my knights in shining armor! They were so kind and caring and extremely helpful! I was beside myself and they rescued me! Throughout the project, there were other staff that worked hard for us, as well ... Olivio, Santiago, Logan and Project Manager Tyler. It took 2.5 months to get it all done because we had SOOO much stuff to get through in the basement, but God bless them all, we got it done and they were all so great to work with. ♥️ As for the expense, I've never had to go through something like this before, so I don't know if the cost was "reasonable", but I needed them and came through for me, so it was worth it to me, regardless. (Insurance did not cover my claim.) When is was all done, the basement was clean, dry, and smelled nice and fresh. 😊
Everyone we talked to was very friendly and professional. Tyler handled all our questions and concerns and was upfront and honest. Logan and Corey were friendly and were also very helpful. It was a very stressful event in our household and they made it better. Thank you!
Very quick (same day) response for water damage. Logan and Cody were great. Highly recommended.
I have used Servpro before and will continue to call them when I need them. They are always on time, always call before coming and the technicians explained everything before doing a great job. The recent storm caused several basements to flood. I recommended Servpro to a few of my friends they said the same thing I did. Great service,
Great for MOLD Cleaning! Smart courteous FAST!