SERVPRO of Lake Nona: Cleanup and Restoration Services in Lake Nona, Orlando, FL
Lake Nona covers a lot of ground for one name. The planned community in southeast Orange County, ten minutes from Orlando International Airport, takes in residential villages like Laureate Park and Northlake Park, the shops and restaurants around Lake Nona Town Center, and the hospitals, research buildings, and medical offices of Medical City. That range matters when something floods or burns, because a two-story house with a slab leak, a restaurant with a failed dishwasher line, and a medical office suite with a roof leak over sensitive equipment are three very different jobs. We handle all three, and we handle them in Lake Nona regularly.
Most of the housing here is newer construction, and people sometimes assume newer means safer. It doesn't, exactly. It means the failures look different. Instead of corroded galvanized pipe, we see braided supply lines under sinks that let go at the crimp, AC condensate lines that clog and back up into the air handler closet, and water heaters installed in garages and second-floor utility closets that fail at year eight or ten and drain straight into the living space below. A house built in 2016 can put two inches of water across a first floor just as fast as a house built in 1976.
Water Damage Restoration Across the Villages
Water damage restoration is the largest part of our work in Lake Nona, and the pattern of calls follows the construction. Second-floor laundry rooms mean washing machine hose failures that soak the ceiling below. Open floor plans mean water travels farther before anyone notices it. Engineered wood flooring, common throughout the newer villages, cups and swells quickly once water gets underneath it, so the difference between a fast response and a slow one often decides whether the floor survives.
Our crews arrive with truck-mounted extraction equipment, which pulls water out of carpet and off hard surfaces far faster than portable units. Then we map the moisture. Infrared cameras and moisture meters tell us where water traveled inside walls and under floors, which is almost always farther than it looks from the surface. We set drying equipment based on those readings, not guesswork, and we document moisture levels daily until the structure is verifiably dry.
Fire Damage Restoration From Kitchen Flare-Ups to Full Losses
Fire calls in Lake Nona run the same range as anywhere else: stovetop grease fires, dryer vent fires, garage fires that start in a charging battery or a workbench. Even a small, contained fire pushes smoke through the return air system and into rooms that never saw flame. Fire damage restoration is as much about smoke residue and odor as it is about charred material, cleaning soot off surfaces before it etches them, running air filtration, and removing what can't be saved. Because a lot of Lake Nona properties are commercial or institutional, we also work fire losses where the priority is getting a business or office reopened, and we sequence the work around that.
Mold Remediation in a Humid Climate
Central Florida humidity means mold is never far away once a property gets wet. A condensate leak inside a wall cavity or an attic roof leak can feed mold growth for weeks before anyone smells it. When we find growth, we build containment around the affected area, run HEPA air scrubbers to keep spores from spreading through the house, and remove contaminated material under controlled conditions. Our crews are IICRC certified, and the mold work follows the same discipline as the water work: find the moisture source first, fix the conditions, then remediate.
What happens when a hurricane crosses Lake Nona?
Summer in southeast Orlando brings near-daily thunderstorms, and hurricane season brings the bigger risks, wind-driven rain forced under shingles and through window frames, tree limbs through roofs, and widespread flooding. SERVPRO of Lake Nona is part of the SERVPRO Large Loss Division, which means that when a storm hits the whole area at once, we can call in additional crews and equipment rather than putting local property owners on a waiting list.
Who You're Calling
SERVPRO of Lake Nona is owned by Susan and Vern Boatman, who have owned SERVPRO franchises in Central Florida for more than fifteen years. That experience shows up in the unglamorous parts of the job: the drying logs, the photo documentation, and the direct coordination with your insurance adjuster so the claim moves instead of stalling. Whether the loss is a soaked master bedroom in Laureate Park or smoke damage in a Town Center storefront, the process is the same, document everything, dry or clean everything, and put the property back the way it was. And the territory is bigger than the name: the same crews cover the south Orlando communities around Lake Nona, including Meadow Woods, Taft, Williamsburg, Southport, and Boggy Creek, so the truck is never coming from far away.
Our phones are answered 24 hours a day, 7 days a week, because pipes and storms don't keep business hours. If your Lake Nona home or business has water, fire, mold, or storm damage, call SERVPRO of Lake Nona and a person will pick up, day, night, weekend, or holiday.
Questions Lake Nona Property Owners Ask Us
Does homeowners insurance cover water damage in Lake Nona?
Usually, when the water came from inside, a burst supply line, a failed water heater, an AC condensate overflow. Damage from rising water outside the house generally falls under separate flood coverage instead. Every policy reads differently, which is why we document the source and path of the water from the first visit so the claim lands with the right coverage and the right facts.
How fast should I call after finding water?
Immediately, including at 2 a.m. In newer Lake Nona construction, engineered flooring and MDF trim absorb water within hours. A night call versus a morning call often decides whether a floor gets dried or replaced.
Do you handle commercial buildings in Medical City after hours?
Yes, that is when most commercial water losses are discovered. We coordinate with property managers and building engineers, phase the work so unaffected suites keep operating, and build the documentation multi-tenant claims require.
Before Storm Season Hits Lake Nona
A few minutes of prevention beats a week of drying. Know where your main water shutoff is; in most newer Lake Nona homes it sits at the front exterior wall or in the garage. Have the AC condensate line flushed each spring, because condensate overflows spike every July. Check window seals and sliding-door tracks before hurricane season. And if your home sits on lower ground near a pond or creek, ask your agent about flood coverage before you need it, it typically carries a waiting period, so the week a storm gets named is too late.
