Big Hickory Island Cleanup and Restoration
Commercial and Residential Damage Cleanup and Repair
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24/7 Emergency Services
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When Water, Fire, and Storm Damage Happens in Big Hickory Island, We're Ready.
Whether you're looking for restoration, cleaning or construction services in Big Hickory Island, we're here to help 24/7.
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What our
Big Hickory Island customers are saying
SERVPRO is a company I would recommend to anyone in time of a disaster. I was recently on vacation in Europe when I received a call from my tenant in a house I was renting to. Since there was a 6 hour time difference and it was barely 9:00 AM my time, I knew there had to be a problem if he was calling me at 3:00 AM his time. As I suspected, there was: a flooded house caused by a faulty washing machine. I immediately called Servpro, which my renter had recommended, and asked how quickly someone could respond to my situation. I was told, within an hour. With the lack of good customer service today, I was doubtful this would actually happen so quickly. But, it did! Servpro showed up at 4:30 AM with a crew and over 50 fans to vacuum and start drying things up. Since this just happened, I don't know the full extent of the damage. However, I do know that my losses would have been significant, had it not been for the quick response and professionalism of this company. Five stars is not enough to express my gratitude!
Very responsive to calls and questions. They were professional and all the workers from Jen , John. , Carlos and team were a pleasure to work with. A great job!
John Ferguson and the office staff were highly professional. Their work and attention to detail are outstanding. What water and mold damage?
Very thorough and very friendly. Kept us posted on the progress with photos and phone calls.
I can't say enough about the job that Tim Kelly at ServPro did to arrange the repair of water damage in our home. Luis and co-worker were fantastic! Arrived when he said he would, polite, courteous, and did all that we needed. They we neat and clean and left our house in order. Also appreciated how quickly the project was completed. Loved that they helped us move the furniture back in the room. If I could give more stars I would. Would highly recommend this company! Thanks
Tim Kelly and Servpro did a great and thorough job. I would never use anyone else.
John, Kyle & the rest of the team are amazing!! No one wants to deal with water in the house, but these guys made the process as easy & painless as possible. I truly hope I never have to see them again for emergency service 😂😂, but if needed, ServPro will be my first call!!
I was amazed at the speed and efficiency of each of the teams at Servpro. Each team member knew what was to be done and instantly started the work. As each part of the work was completed, the area was cleaned to perfection. I was constantly updated on the progress of the work and the next steps. I was always called before the team arrived and scheduled in advance. There are no long gaps in the work with Servpro. The emergency team was at our house within 40 minutes of our call. Three trucks worth of workers/equipment unloaded, assessed our situation and went to work. They did not stop until they were starting the dry out after clearing our flooded house. Each of the teams we have worked with have same attitude. This company and its people are amazing. Worth every penny. They WILL "Make it like it never even happed"
Great communication and very professional , reliable and courteous service.