West Hills Cleanup and Restoration

Unfortunately we had a leak in our bathroom wall that damaged our bedroom floor, bedroom walls and even a wall in our living room. Our insurance company recommended Servpro and I couldn't be happier with the process and the results. I attribute this to the amazing communication I had with Marat, the project manager. From the start he was responsive to all questions or inquiries I had and was so accommodating and helpful when I wanted to make changes to the scope of work. This is invaluable during a stressful home renovation/ repair. The crew, consisting of Carlos, Carlos and Joel, were excellent. They were trustworthy, on time and so fast! The results are beautiful and I will be back in my home in no time! I appreciated the patience that they had with us seeing as this was our first home leak and big repair job. What stood out to me was not only how quickly they finished the job and the quality of the craftsmanship, but how quickly the estimate/invoice was given to me as well as photo updates. Things were just very smoothly run which is not common these days! I highly recommend Servpro, and Marat and his team, should you need any home repairs.

We had a leak in our bathroom that damaged our floor, and Servpro truly came to the rescue. From the very beginning, they were organized, on time, fast, and responsive--turning what could have been a huge headache into a smooth, manageable process. The moving team was so careful and respectful with our belongings. They made sure nothing got scratched or misplaced and even noted where everything went so they could put it all back exactly as it was. That level of attention to detail meant a lot to us. The construction crew that followed did an excellent, clean job on the floors. They worked quickly, but you could tell they truly cared about the quality of their work. The new flooring looks beautiful, and when they were done, they left everything spotless. What stood out the most was how patient and responsive everyone was. Any time we called with a question, someone got back to us right away. The management team kept us updated through every step, which gave us real peace of mind during the whole process. Overall, we couldn't be happier with the service we received. If you ever have water damage or need construction and repairs done right, I highly recommend Servpro. They truly came to the rescue and did a fantastic job from start to finish.

Marat was our project manager and worked hard to match our schedule of availability. There was constant communication throughout the process. Carlos and Joel did a great job on our repairs. They helped get my son back in his room as quick as possible after water damage. Thank you, Team.

ServPro Review – Exceptional Service During a Tough Time In January 2025, we experienced an unexpected flood that started in an upstairs bathroom and caused significant damage to most of our upper level and a large portion of our downstairs area. AAA recommended ServPro for the cleanup and restoration, and we couldn’t be more grateful for that referral. From the beginning, the ServPro team responded promptly and brought in an incredible crew who stayed consistent throughout the entire process. As they removed the water-damaged materials—carpet, flooring, drywall, ceilings—they uncovered mold, lead, and asbestos. Without hesitation, they brought in an environmental team to handle everything safely and efficiently. They took every precaution to prevent the spread of contaminants, sealing off areas like something out of E.T., with plastic hallways and isolated rooms. Though we kept running into new issues that required remediation, ServPro tackled each one quickly and professionally. They communicated clearly every step of the way, which gave us a lot of peace of mind during an otherwise stressful situation. When it came time to choose new materials—paint colors, flooring, lighting—their expert guidance made the process seamless. Even though we were displaced for three months (far longer than we anticipated), the crew worked diligently, including weekends, to get us back home as soon as possible. Everyone we encountered was kind, respectful, and consistently on time. I want to especially thank Marat and the entire team for their dedication and compassion. They not only handled the work with excellence but also made a very overwhelming experience feel manageable. ServPro will definitely remain in our contacts for any future home improvements. I wholeheartedly recommend them to anyone in need of restoration services. Thank you again for everything!

Marat was extremely helpful and we were lucky to have him help us directly, he was honest with his opinions when remodeling our kitchen and we are very happy with the results, he was also very friendly and trustworthy, the company did excellent work. Very professional

I couldn't be happier with their services! They were on time, super clean, and very professional! 🙌🏻

Marat, the owner/contractor, explained the scope of what needed to be done in great detail. Once agreed with him, him and his crew were always on schedule, always on time, always covered the areas, and performed very professionally. We highly recommend him and his team for any and all areas of his profession. It was a pleasure meeting and knowing Marat.

Workers were always on time or early. Always polite and professional. All work was completed as promised. They took care of all details large and small. Clean up was done very well and all trash and replaced items were removed. Highly recommended.