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Who To Call For A Water Leak or Water Damage


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  • Who to call when water leaks and water cleanup is needed and water damage happens

    Call SERVPRO® for Quick Action on Water Damage.

    SERVPRO is a better option than calling and paying for multiple services from different companies, which can be a pain and end up more expensive than going with a single professional cleanup and restoration company. There’s a reason our tagline is “Like it never even happened.”® The decision doesn’t have to be difficult; choose to work with professionals who can handle the job, no matter how big or small. With more than 5 decades of experience and over 2,000 franchises across the United States and Canada, SERVPRO is made up of a proven system of professionals and is the #1 choice in cleanup and restoration*. Time is of the essence when you experience water damage. Whether it’s your home or business that requires water removal, don’t wait. Give SERVPRO a call.
    While you may be inclined to fix a water leak yourself or reach out to your local handyman or general contractor, it’s best to call SERVPRO in a water damage situation. Whether you find a water leak in your ceiling, discover a burst pipe in your basement, or have experienced flood damage in your house, there are numerous reasons it’s best to call a professional cleanup and restoration company like SERVPRO rather than someone else. Here’s why: 

    • Equipment. Handymen tend to have some of the tools for the job, but not everything. This can lead to you needing a professional cleanup and restoration company anyway, which could waste valuable time. SERVPRO franchises are equipped with the leading equipment in the business, which will help ensure your damage is mitigated to industry standards.
    • Scope. Things like hidden water damage, structural damage, and damage to electrical wiring can end with a job half-finished, where you find yourself stuck again and in need of a professional cleanup and restoration company. Additionally, if the job is too difficult or too costly, contractors and handymen may quit. With over 2,000 franchises across the United States and Canada, SERVPRO is prepared to handle everything from large water losses to minor leaks and fixes. We’re also dedicated to providing a complete water cleanup and water damage restoration experience from beginning to end, meaning not only will SERVPRO professionals clean and restore your property, but our professionals can perform construction services as well if needed. SERVPRO has been in business since 1967 and has tackled many types of water damage. When you call SERVPRO, you won’t need to worry about unfinished jobs or overlooked structural or electrical damage.
    • Code. While contractors tend to be a little more equipped than handymen, they are not always up to date on local code. With both national and local support, SERVPRO franchises are familiar with their local areas and current with the local codes. As a trusted leader in disaster cleanup and restoration, you won’t have to give a second thought to our services being up to code or in line with industry standards and best practices. We’re committed to safety and efficiency and dedicate ourselves to following all protocols as we work to clean and restore your home or commercial property after water damage.   

    When you call us, our certified technicians will follow a detailed inspection process as they determine the next steps for your residence or business, beginning by performing a damage assessment and evaluating the scope of the loss. At this time, it’s important to stop the source of water and determine where it’s coming from. This will help establish the category and classification of water contamination, 1 through 3, since water contamination affects the restoration process and helps ensure the job is completed pursuant to industry standards. Once the water source has been turned off and the category and classification of water damage has been established, SERVPRO professionals will inspect your property, making sure they are aware of any hazards or possible dangers, such as lead or asbestos. Finally, our professionals will move and block any furniture so as not to cause furniture stains on wet carpet, or rust. You can trust our services, as we utilize a scientific approach when performing water cleanup, and will monitor and document the drying process from beginning to end. Our professionals will also deodorize and sanitize the affected space, including furniture and other belongings.     

    It’s especially important you call a professional cleanup and restoration company like SERVPRO when you come across water damage in your house or business, as our professionals are prepared to remediate mold that may have grown as a result. Your everyday handyman or contractor may not be suited to deal with mold in the safest manner and may leave undetected spores present after cleaning. This can cause further problems, given mold and mildew can cause health effects if not properly remediated. Ultimately, it’s best to save yourself the headache of dealing with multiple, and sometimes duplicate services from various companies. Rest assured, our SERVPRO franchise professionals are trained and available 24/7 year-round and will help return your home or business to pre-loss condition.          

    Who to call for water damage?

    SERVPRO is a better option than calling and paying for multiple services from different companies, which can be a pain and end up more expensive than going with a single professional cleanup and restoration company. There’s a reason our tagline is “Like it never even happened.”® The decision doesn’t have to be difficult; choose to work with professionals who can handle the job, no matter how big or small. With more than 5 decades of experience and over 2,000 franchises across the United States and Canada, SERVPRO is made up of a proven system of professionals and is the #1 choice in cleanup and restoration*. Time is of the essence when you experience water damage. Whether it is water damage in your home or business, don’t wait. Give SERVPRO a call.


    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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    Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.