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National Call Center

1-800-SERVPRO

801 Industrial Blvd Gallatin, TN 37066

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Water DamageWater Damage
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Inspection and Water Damage Assessment

By SERVPRO

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The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. We'll determine the scope of the damage so an appropriate plan of action can be developed.

Identify and Stop the Water Source

We'll check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

SERVPRO® must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.

  • Category 1 Water
  • Category 2 Water
  • Category 3 Water

Survey the Extent of the Water Damage and Inspect the Premises

We inspect your home to discover the extent of the damage. Additionally, we'll will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We'll move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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