Charles Town Cleanup and Restoration

I highly recommend SERVPRO for water damage and mold assessment.  The team of Joey and James was a very pleasant experience for a very stressful situation!  They were both very knowledgeable and courteous as well as explaining the process(es) to me in layman terms.  Thank you both again!

Don is exemplary in his knowledge and ability to interact with customers. He consulted with me throughout my project and I trusted him explicitly. I also followed every piece of his advice. Working with SERVPRO and Don, Cindy, and Mike Murray was a pleasure. I only commend you on your service and would not hesitate to recommend SERVPRO to others.

5 stars from us!  Working with Rob and his team are professional and knowledgeable.  They are enjoyable to work with, and love dogs...always a plus!  You won't regret using SERVPRO; they certainly know their stuff.

The group that was assigned to us was absolutely amazing and so friendly.  We enjoyed having them here every day and they were so sweet with our animals as well!  Definite 5 stars from us!

I would like to call to your attention the outstanding service provided by your employees in assisting my wife and me to get back into our home.  In March 2018 a tree fell on our house causing extensive damage and resulting in SERVPRO removing house contents and storing our furniture and personal effects for over one year.  Our insurance provider approved assistance by SERVPRO to move our furniture and effects back into our house.  This move took place in late March and early April of this year.  Your staff did an outstanding job in scheduling and supervising this project.  They exercised courtesy and patience, as well as competence in coordinating the return, working through much difficulty as to when our contractor would have our house ready for occupancy.  The return lasted 5 days and, in addition to furniture, consisted of 664 boxes of personal effects.  The employees delivered, unpacked and helped replace many items.  They were prompt, dependable and totally cooperative.  They should be commended for their cheerful, positive attitude in handling an extremely difficult job.  They went out of their way in their efforts to return our home to its original state.  We really don't know what we would have done without them.  You are fortunate to have such high caliber employees.  Please convey to them our appreciation for a job really well done.  Thank you.

Excellent Home Repair & Painting. I've called on SERVPRO Panhandle a few times.  They removed my kitchen and living room ceiling, walls and moldy insulation, which occurred due to an unfortunately poor roofing job by a different contractor.

They were very thorough and professional.  Subsequently,  I had my kitchen, living room and hallway painted.  They were very accommodating and worked around my teaching schedule.  There were some complications with the painting.

I called the supervising manager to see if some issues could be rectified.  Not only did the manager promise to make the job to my satisfaction, but he followed through in such an attentive way making sure he had all the details and pictures.

I couldn't be happier with their work.  They made good on their promise in a timely manner and went way beyond any expectations I had.  In this day, this kind of integrity is a rarity.  I highly recommend SERVPRO of Panhandle without any reservations.

I highly recommend SERVPRO for water damage and mold assessment.  The team of Joey and James was a very pleasant experience for a very stressful situation!  They were both very knowledgeable and courteous as well as explaining the process(es) to me in layman terms.  Thank you both again!

Don is exemplary in his knowledge and ability to interact with customers. He consulted with me throughout my project and I trusted him explicitly. I also followed every piece of his advice. Working with SERVPRO and Don, Cindy, and Mike Murray was a pleasure. I only commend you on your service and would not hesitate to recommend SERVPRO to others.

5 stars from us!  Working with Rob and his team are professional and knowledgeable.  They are enjoyable to work with, and love dogs...always a plus!  You won't regret using SERVPRO; they certainly know their stuff.

The group that was assigned to us was absolutely amazing and so friendly.  We enjoyed having them here every day and they were so sweet with our animals as well!  Definite 5 stars from us!

I would like to call to your attention the outstanding service provided by your employees in assisting my wife and me to get back into our home.  In March 2018 a tree fell on our house causing extensive damage and resulting in SERVPRO removing house contents and storing our furniture and personal effects for over one year.  Our insurance provider approved assistance by SERVPRO to move our furniture and effects back into our house.  This move took place in late March and early April of this year.  Your staff did an outstanding job in scheduling and supervising this project.  They exercised courtesy and patience, as well as competence in coordinating the return, working through much difficulty as to when our contractor would have our house ready for occupancy.  The return lasted 5 days and, in addition to furniture, consisted of 664 boxes of personal effects.  The employees delivered, unpacked and helped replace many items.  They were prompt, dependable and totally cooperative.  They should be commended for their cheerful, positive attitude in handling an extremely difficult job.  They went out of their way in their efforts to return our home to its original state.  We really don't know what we would have done without them.  You are fortunate to have such high caliber employees.  Please convey to them our appreciation for a job really well done.  Thank you.