We’re ready whenever disaster strikes, day or night.
59+ Years of Experience
Delivering trusted restoration services since 1967.
IICRC Certified
Superior results from industry-leading standards.
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Trusted Water Remediation Specialists
Water from the upstairs bathroom is turning up in a light fixture downstairs. A busted pipe has already left an inch of water in the basement, with no sign of stopping. A hurricane damaged your roof, and now there’s water everywhere. Whether it’s a minor plumbing problem or a major storm, it doesn’t take a lot of water to damage your home.
Let SERVPRO take care of it. With 59+ years of experience, we know what to do when you’re facing a water emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”
Everything you need to make it "Like it never even happened."
No two water damage experiences are alike. But they all must be addressed immediately to keep the damage from getting worse. At SERVPRO, we’re ready 24/7 with a range of services to address your home’s specific needs.
Emergency Water Extraction
We quickly remove hundreds, even thousands, of gallons of water with powerful pumps and truck-mounted vacuum units to keep moisture from becoming a bigger problem.
Structural Drying
Water can reach places you can't see. Using the latest equipment, we dry your property to the industry standard to maintain structural stability and avoid further damage.
Sewage backups can cause property damage and exposure to harmful viruses and bacteria. We'll contain, clean, dry, disinfect, and restore contaminated areas.
Whether it’s a pipe burst, a tub left running, or contaminated groundwater, if water’s sitting, it’s doing damage. Address it immediately to prevent further harm.
Inside your home, water can damage furniture, photos, important documents, and more. We offer cleaning, restoration, and secure storage for your belongings.
Many companies stop at water remediation. But SERVPRO offers reconstruction and remodeling services to return your home to its pre-loss condition (or even better).
Water damage can create serious health and safety risks. Be sure to protect yourself, your family, and your pets until professional help arrives. By taking the right immediate steps and avoiding common mistakes, you can help minimize damage and speed up recovery.
Shut off the water source if possible; turn off circuit breakers for wet areas.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Move paintings, art, computers, documents and other valuables to a dry place.
Over the last 59+ years, we’ve earned the reputation as a trusted leader in the restoration industry. Our services cover fire and water damage, specialty cleaning, mold, and so much more.
One Call Does it All
With the breadth of our expertise and capabilities, we can handle almost any emergency from start to finish. For you, that can mean no managing vendors, no delays, and a smoother, quicker experience.
Highly Trained Restoration Specialists
Our professionals specialize in water damage restoration, with training focused on restoring salvageable items, accelerating drying time, reconstruction, and so much more.
Customer Care
Our professionals care about you and your property. We want to help you get back to normal after you have water damage to your home, “Like it never even happened.”
Our Expert Restoration Process
The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home or business to its pre-loss condition.
Assess
Inspect, document, and plan your restoration.
Remove
Extract standing water to protect what matters most.
Dry & Clean
Dry hidden moisture and thoroughly clean your home.
Restore
Rebuild and restore your space to pre-loss condition.
At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.
When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.
Not going through insurance? Ask about our self-pay and finance options.
Customer Restorations
A Family’s Kitchen Goes from Wet to Wonderful
A family in Coral Springs, Florida, discovered a water leak that started under the kitchen sink and went undetected for months.
SERVPRO of East Coral Springs was called in for remediation and reconstruction. After water extraction and drying, the kitchen cabinets and flooring had to be replaced.
Water extracted, damaged material removed, area cleaned and sanitized.
Moisture mapping and advanced drying equipment used to locate and remove any hidden moisture.
After damage mitigation, affected areas were rebuilt to their pre-loss condition.
Before
After
Water Damage Resources
When you’re facing water damage, it's understandable that you’d have questions. We’ve compiled this collection of resources, so when disaster strikes, you can quickly find the answers you need.
Water Damage Emergency Tips
What You Can Do Until Help Arrives
After any water damage situation, your primary focus should be safety:Is it safe to stay in the house?Electrical and "slip and fall" hazards are some of the most prevalent concerns.Only do activities that are safe for you to perform.Wet materials can be VERY heavy. Be careful!What To Do After FloodingRemove excess water by mopping and blotting.Wipe excess water from wood furniture after removal of lamps and tabletop items.Remove and prop wet upholstery and cushions.Place aluminum foil or wood blocks between furniture legs and wet carpeting.Turn air conditioning on for maximum drying in summer.Remove colored rugs from wet carpeting.Remove art objects to a safe, dry place.Gather loose items from floors.What NOT To Do After FloodingDon't leave wet fabrics in place. Hang furs and leather goods.Don't leave books, magazines or other colored items on wet carpet or floors.Don't use your household vacuum to remove water.Don't use television or other household appliances.Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
SERVPRO® has the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.Every water damage event is a little different, and requires a unique solution, but the general restoration process stays the same.Emergency ContactWhen you call, our specialist will ask you several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.Inspection and Water Damage AssessmentAfter our professionals arrive at your home, they'll thoroughly assess the water damage and help you understand its severity, any hazards that may be present, and determine what can be restored. If necessary, we'll help with stopping the source of the water damage. All of this is a crucial step to creating an effective water restoration process to successfully repair your property.Water RemovalService work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.Damaged Material RemovalIf any materials can't be successfully restored, we'll let you know. These damaged materials are usually removed as soon as possible to expedite the drying of restorable materials.Cleaning, Sanitizing, and DeodorizationWater damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.DryingAfter the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This equipment is normally placed during our first visit to your property, to target water within materials and bring them back to their normal moisture level.MonitoringDuring the drying process, our specialists will want to visit your property daily to make sure materials are drying properly, check the performance of the drying equipment, and make changes when needed. This monitoring process is critical to effective and efficient drying of your property. Repairs and ConstructionAfter these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be anything from minor repairs to rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low.
The cleanup and restoration begins with a phone call. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.
A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our specialist will lead you through a series of questions to better understand your needs.
SERVPRO® specializes in water damage—in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.What to Expect
When you call, a customer care specialist will ask several questions regarding your water damage emergency. Armed with the details of your water event, we’ll dispatch a team to respond immediately.
Our SERVPRO Specialist will ask several questions: Your name and contact information Your insurance information (if applicable) The street address of the water-damaged home or business When did the flooding or water damage occur? What caused the water damage (if known)? Is there electricity available (on-site)?
When a water emergency occurs in your home or business, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely.
Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help.
Remove excess water by mopping, blotting, or wiping. This could include flooring and hard-surface furniture with standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.
Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items.
Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property.
What is the typical cost for water damage restoration?
The cost of a water loss will vary greatly depending on the severity of the situation.
What is water damage restoration?
When water intrudes into a home or business, water damage restoration may be required. Water damage restoration is the professional process of removing unwanted water, drying and cleaning the structure and/or contents, and returning the property to its pre-loss condition. This is completed by professional technicians who are certified to follow industry standards using the proper methods and tools.
Is it safe to stay in a flooded home?
It may not be safe to stay in a flooded home or business. If you come into contact with or ingest flood water, it can make you sick if the water is contaminated. Standing water inside a structure that was inhabited also poses an electrocution risk, as appliances and electrical outlets can continue to be live and energized.
How do you restore water damage?
We’ll inspect your home or business and discuss with you the severity of the damage and our plan for helping return your property to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water-extracting tools. Materials that cannot be restored may be removed. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to pre-loss condition. The drying process is then continually monitored. We clean and deodorize restorable contents and areas of the structure that need attention. This handy guide explains our water damage restoration process in detail.
How long does it take to dry out water damage?
Drying out a structure depends on the severity of the water damage that occurred and the type of structure, with an average situation taking 3–5 days. This can vary greatly though, depending on the magnitude of damage, amount of contents affected, any demolition that may be required, and the presence of any hazardous materials.
Returning a home or business to its pre-loss moisture levels is a closely monitored process, with our professionals making adjustments to equipment to help ensure the area is recovering as quickly and safely as possible.
Who to call for water damage?
A local SERVPRO is nearby and available now to respond to your water damage emergency right away. Our technicians are on call 24/7 with emergency services available immediately. Call 1-800-SERVPRO to reach a local SERVPRO, or find a SERVPRO location directly with our locator tool.
Who to call for water damage in ceiling?
It can be alarming to see a bubble growing in your ceiling and on the verge of bursting. SERVPRO can assist with this startling emergency right away, by calling 1-800-SERVPRO. You can also reach a local SERVPRO directly with our locator tool.
If possible, locate the source of the leak. If it’s being caused by an internal plumbing water source, turn off the water to that area, if you’re comfortable doing so and it can be done safely.
Is water damage dangerous?
Water damage can be a serious situation. Water flowing through your home or business can carry with it any contaminants that it has come into contact with. Electrical hazards are common when water damage has occurred, so do not enter the area until it’s deemed safe.
Flood waters or contaminated water can also be a danger to anyone who comes into contact with it. It can be difficult to pinpoint what the water contains. It could have chemicals, dirt, or bacteria within it. Additionally, depending on the severity of the water event, structural damage to the property could occur. Water damage may also make the area ripe for mold and mildew, which presents a danger to any occupants, as well.
Is my insurance going to cover this water damage to my home?
Many homeowner insurance policies do provide some level of coverage in a water damage situation, but you will need to contact your agent for details about your policy. The source of the water damage is important when dealing with insurance. Some flooding related to weather events requires special insurance available through the National Flood Insurance Program. We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
Many personal items were damaged by water. Can SERVPRO help?
When water damage occurs, it’s not just the structure of your home that’s affected, but your personal belongings, too. Your family furniture, clothing, keepsakes, and other items are sometimes damaged during a flood or water damage emergency.
SERVPRO specializes in restoring these special items with our Packout & Contents Restoration services, as many cannot be replaced. We’ll assess your content to determine what items can be successfully restored. We can use several different methods to accomplish this:
Dry cleaning – Used for light residue or to pre-clean prior to wet cleaning.
Wet cleaning – Effective at removing moderate to heavy soiling.
Spray and wipe – For items that can’t withstand wet cleaning.
Foam cleaning – Used for upholstery fabrics that might shrink or bleed if wet cleaned.
Abrasive cleaning – Involves agitation of the surface being cleaned.
Immersion cleaning – The item is dipped into a cleaning product bath.
Additionally, we have document restoration services that may be able to save your valuable documents, including photographs.
Whatever it Takes to Make it “Like It Never Even Happened.”
We offer a number of complementary services to ensure the success of your water damage restoration project.
