Paulus Hook Cleanup and Restoration

I had a water damage in my apartment recently from unit above. I had a positive experience working with ServPro Team to recover from this water damage. Jason and his team Manuel, Julian and Julio were extremely responsive and attentive to my concerns, ensuring everything was handled well. I highly recommend this team to any homeowner needing help with water damages.

Jason and his team, Brian and Patrick, truly embody what top-tier, reliable service means. Anyone who has ever experienced a home flood knows how overwhelming it is, but calling Jason at ServPro immediately erased all my anxiety. His prompt response and clear communication throughout the remediation process were incredible. I felt completely confident that the job was being done right. To top it off, he was so patient and courteous, answering all of my questions quickly since the whole process was entirely new to me. They turned a nightmare situation into a seamless experience!

This is our second time needing ServPro, and both times we worked with Jason, Pat, and Bryan, who are very professional and responsive. They came soon after the leak to remediate and kept the area blocked off to prevent any impact to other parts of our apartment and keep our kids away. They came back to check on the progress of the remediation and removed everything once it was dry. Minimal impact to quality of life and trustworthy remediation of water damage.

Could not be more thankful for Servepro during such a stressful situation. Our hot water boiler leaked and caused water damage through our apartment and even affected our neighbors below us. Pat and Bryan responded quickly, walked us through everything, brought in dryers and water removal equipment right away, and thoroughly inspected for moisture/mold concerns. They were professional, very responsive, and honestly made a chaotic situation feel manageable. They are elite!! Highly recommend.

Jason, Pat, and Brian were great with the water remediation in our house after we had a sudden pipe burst. Very diligent and protected our personal belongings during the process.

Serv-pro Majeski team were professional, sympathetic to our situation, accomodating and professional. Their work was thorough and completed on time and budget. Highly recommend them.

I would like to commend ServPro for the prompt, professional, and courteous service. There was an incident where the basement flooded with up to 14” of water that had to be removed. Our concern was that other problems could develop (i.e. mold, musty odors, etc.) Our first contact was with Jason who came out and checked the area. He was extremely knowledgeable and helpful. He explained the process in detail from start to finish, and conducted an assessment of the area. He is truly amazing!!! Not long after, Aaron & Patrick were dispatched to the residence for moisture removal & clean up. They too were proficient and got everything up and running very quickly & efficiently. Fast forward to completion, the basement wall was removed, and the area dried, dehumidified, & sanitized! They did a fantastic job with the cleanup. All of them give a whole new meaning to pride & professionalism, and I would highly recommend them & their company to anyone in need of their services! Excellent work gentlemen, excellent work!!!

Pat and Bryan were professional and excellent. They gave honest assessments and were always on time and responsive. They made this hard experience a bit easier and were VERY clean. Thank you Pat and Bryan!