Ponsford Cleanup and Restoration

Another home run from ServPro! Jordan Onken and his teammate checked out how our flooded basement recovery efforts were coming along and folks, we have a full recovery! ServPro, with their quick and knowledgeable response, tackled the problem and won the game! Dry basement accomplished! Thank you, ServPro!

The other day I was trying to find the source of an odd smell in my house and in that process I found that our moving boxes had become moldy. Finally finding a day to remove them, it was so much worse than I initially thought! I needed help and fast. So I called Servpro and nervously asked if they could do a same day job. The dispatcher was kind and listened to my urgency. After a few calls with some different people in the chain and some really reassuring conversation, I was told someone would be there around noon. Bobby and Caleb came and in no time everything was cleaned up. After giving me some information on mold and some neat history about it, I signed some paperwork and everything was done. Bobby reassured me that the chemicals were safe for my kitty after two hours and we said our goodbyes. Very cool people, love to see enthusiasm about niche subjects! Highly recommend!

They do great work

Jordan Onkin /Jake the project manager were very helpful getting us through this difficult time.They were quick to respond with any questions. And everything was completed in a timely fashion. We are very happy with their service.

Mathew has been great to work with. Would highly recommend them to anyone in the area!

Matthew Anderson came out to look at our ceiling after we had an upstairs leakage. I'm usually skeptical about getting inspections done by companies, having them try to sell you services you don't need. However, Matthew diverted all expectations and delivered. He gave me a detailed explanation on what damages were done, where the worst areas were, as well as offering at home solutions. These guys take their job seriously, and it shows.

Bobby and his crew were amazing. Thorough, professional, careful when moving furniture for carpet removal, and detailed in making sure sheet rock was dried out. Thanks for doing a great job!

I have had the opportunity to work with most of the Brainerd/Park Rapids Servpro crew. On every occasion this company and its' crew members have been very professional, respectful and prompt. They are my go to company for water damage, mold remediation and all those unexpected "accidents/disasters". They also offer reconstruction services which is nice to be able trust one company to do it all!