Step 2: Inspection and Water Damage Assessment
The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.
They Identify and Stop the Water Source
They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.
- Stop the Source
- Check for Contaminated Water
They Identify the Type of Water
SERVPRO Franchise Professionals must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.
- White / Category 1 Water
- Gray / Category 2 Water
- Black / Category 3 Water
They Survey the Extent of the Water Damage and Inspect the Premises
They inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.
- Survey Damage
- Complete Safety Inspection
They Move or Block Furniture
They move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture