Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Cleaning
Experts in providing peace of mind.
If you’re an insurance agent, you can rely on SERVPRO to help make your job easier. We offer loss briefs for agents to file away, ensuring everything stays in scope. All while making the process easy for homeowners by providing reassurance every step of the way. So, take a deep breath and relax. SERVPRO is here to help.
Your detected location is:
National Call Center
Relax and Breathe
Customer Service
Benefit: SERVPRO franchise professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide excellent customer service.
What we do: The science of restoration can be a complicated issue, but SERVPRO franchise professionals have the equipment, technology, training and customer diplomacy to mitigate any size disaster.
Customer Retention
Benefit: Satisfied customers translate to a higher rate of policy retention and renewals.
What we do: We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy one. SERVPRO also produces the correct claim documentation for fast claim processing.
Additional Product Sales
Benefit: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and be more receptive to additional coverage options.
What we do: If a large-scale disaster or storm strikes, the SERVPRO system has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.
Limited Warranty Two Years Labor / One Year Materials
Benefit: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional costs for up to two years.
What we do: We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free of defects.
Customer satisfaction is our goal
Why SERVPRO
What makes your local SERVPRO professionals different?
Restoring your customer’s property is our first priority, and they’ll have peace of mind knowing we’re there quickly and work hard to limit the damage.
Our claims professionals take a “restore vs. replace” approach because it’s usually less expensive to restore property than to replace it.
With more than 2,100 locations, across the United States and Canada, we are quick to respond with 24/7 emergency service.
We’ll provide your customers with an itemized loss inventory and pictures of important items.
We train local SERVPRO professionals in IICRC standards in fire and water cleanup and restoration. Ongoing training is also available at our state-of-the-art IICRC-Approved Training Facility for them, as well as our insurance clients.
You can be sure we use qualified vendors to service your customer in the completion of their claim.
We promise a two-year labor and one-year materials warranty. If we fail to meet commercially reasonable expectations, we will provide re-service at no additional costs for up to two years.*
Our local professionals get back to you quickly and work with vendors so you don’t have to, saving you time to focus on priority files.
Your local SERVPRO is here to help.
Call your local SERVPRO for more information on how we’ll get the job done right. Because if you’re an agent, you can trust the experts at SERVPRO to make your clients happy – and your job easier.
Contact Your Local SERVPRO
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