Call Today - 24/7 Emergency Services

  • Find a Location
  • Own a Franchise

National Call Center

1-800-SERVPRO

801 Industrial Blvd Gallatin, TN 37066

©2024 SERVPRO. All rights reserved.

Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Residential ConstructionCommercial ConstructionRoof Tarp/Board-up

24/7 Nationwide
Service 1-800-SERVPRO

Call for Service

Your Local SERVPRO
(800) 737-8776
National Call Center
1-800-SERVPRO

Experts in providing peace of mind.

If you’re an insurance agent, you can rely on SERVPRO to help make your job easier. We offer loss briefs for agents to file away, ensuring everything stays in scope. All while making the process easy for homeowners by providing reassurance every step of the way. So, take a deep breath and relax. SERVPRO is here to help.

Your detected location is:

National Call Center

Need help elsewhere?
(800) 737-8776

Relax and Breathe


Customer Service

Benefit: SERVPRO franchise professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide excellent customer service.

What we do: The science of restoration can be a complicated issue, but SERVPRO franchise professionals have the equipment, technology, training and customer diplomacy to mitigate any size disaster.

Customer Retention

Benefit: Satisfied customers translate to a higher rate of policy retention and renewals.

What we do: We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy one. SERVPRO also produces the correct claim documentation for fast claim processing.

Additional Product Sales

Benefit: Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and be more receptive to additional coverage options.

What we do: If a large-scale disaster or storm strikes, the SERVPRO system has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.

Limited Warranty Two Years Labor / One Year Materials

Benefit: Customers enjoy knowing we will meet expectations, or we will provide re-service at no additional costs for up to two years.

What we do: We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free of defects.

Abel Duran
Farmers Insurance Agent
"Nicole has been helping us for the past 3 years and is just a great resource for our agency regarding the claim process for all of our clients. She’s great with communication from clients to agency force. Not only she takes care of our clients but also takes care of our whole team. She always available for me and my team week days, weekends and holidays she is just AWESOME. She had become family to us. Overall, it is a pleasure to work and count with Nicole for all of my claims. I HIGHLY recommend working with Nicole. We all appreciate you, Nicole."
Keith Davis
Farmers Insurance Agent
"As a Farmers agent, I've helped and sent many people over to SERVPRO for their claim repairs and needs, but I've never really understood the level of care that is provided by SERVPRO. I actually had the opportunity to experience that level of care when my washer leaked and water spread throughout the entire downstairs of my home. I had never been in that situation before, so my initial thought process was to just dry the water with every single piece of cloth I could find (Water was everywhere). My wife instructed me to call a restoration company to make sure that there was no moisture in the floor, and I told her that I'm sure there wasn't because I dried it all up pretty good. But I listened, and the first person I could think to call was Nichole with SERVPRO. I called her up and she came right over, assessed the water damage and they got to work right away. They were friendly, and they were efficient and they took care of every single concern or question that I had. Everything in my home is fixed back to normal now, and I am glad that I experienced that because now I can understand the care and attentiveness SERVPRO gives to their clients. I give them 10/10 on the insureds side, and 10/10 on the agent's side."
Abel Duran
Farmers Insurance Agent
"Nicole has been helping us for the past 3 years and is just a great resource for our agency regarding the claim process for all of our clients. She’s great with communication from clients to agency force. Not only she takes care of our clients but also takes care of our whole team. She always available for me and my team week days, weekends and holidays she is just AWESOME. She had become family to us. Overall, it is a pleasure to work and count with Nicole for all of my claims. I HIGHLY recommend working with Nicole. We all appreciate you, Nicole."
Keith Davis
Farmers Insurance Agent
"As a Farmers agent, I've helped and sent many people over to SERVPRO for their claim repairs and needs, but I've never really understood the level of care that is provided by SERVPRO. I actually had the opportunity to experience that level of care when my washer leaked and water spread throughout the entire downstairs of my home. I had never been in that situation before, so my initial thought process was to just dry the water with every single piece of cloth I could find (Water was everywhere). My wife instructed me to call a restoration company to make sure that there was no moisture in the floor, and I told her that I'm sure there wasn't because I dried it all up pretty good. But I listened, and the first person I could think to call was Nichole with SERVPRO. I called her up and she came right over, assessed the water damage and they got to work right away. They were friendly, and they were efficient and they took care of every single concern or question that I had. Everything in my home is fixed back to normal now, and I am glad that I experienced that because now I can understand the care and attentiveness SERVPRO gives to their clients. I give them 10/10 on the insureds side, and 10/10 on the agent's side."
Abel Duran
Farmers Insurance Agent
"Nicole has been helping us for the past 3 years and is just a great resource for our agency regarding the claim process for all of our clients. She’s great with communication from clients to agency force. Not only she takes care of our clients but also takes care of our whole team. She always available for me and my team week days, weekends and holidays she is just AWESOME. She had become family to us. Overall, it is a pleasure to work and count with Nicole for all of my claims. I HIGHLY recommend working with Nicole. We all appreciate you, Nicole."
Keith Davis
Farmers Insurance Agent
"As a Farmers agent, I've helped and sent many people over to SERVPRO for their claim repairs and needs, but I've never really understood the level of care that is provided by SERVPRO. I actually had the opportunity to experience that level of care when my washer leaked and water spread throughout the entire downstairs of my home. I had never been in that situation before, so my initial thought process was to just dry the water with every single piece of cloth I could find (Water was everywhere). My wife instructed me to call a restoration company to make sure that there was no moisture in the floor, and I told her that I'm sure there wasn't because I dried it all up pretty good. But I listened, and the first person I could think to call was Nichole with SERVPRO. I called her up and she came right over, assessed the water damage and they got to work right away. They were friendly, and they were efficient and they took care of every single concern or question that I had. Everything in my home is fixed back to normal now, and I am glad that I experienced that because now I can understand the care and attentiveness SERVPRO gives to their clients. I give them 10/10 on the insureds side, and 10/10 on the agent's side."
Abel Duran
Farmers Insurance Agent
"Nicole has been helping us for the past 3 years and is just a great resource for our agency regarding the claim process for all of our clients. She’s great with communication from clients to agency force. Not only she takes care of our clients but also takes care of our whole team. She always available for me and my team week days, weekends and holidays she is just AWESOME. She had become family to us. Overall, it is a pleasure to work and count with Nicole for all of my claims. I HIGHLY recommend working with Nicole. We all appreciate you, Nicole."

Customer satisfaction is our goal

Why SERVPRO

What makes your local SERVPRO professionals different? 

Emergency Response to Claims

Restoring your customer’s property is our first priority, and they’ll have peace of mind knowing we’re there quickly and work hard to limit the damage.

Pretesting Reduces Claims Expense

Our claims professionals take a “restore vs. replace” approach because it’s usually less expensive to restore property than to replace it.

Footprint

With more than 2,100 locations, across the United States and Canada, we are quick to respond with 24/7 emergency service.

Claims Inventory Service

We’ll provide your customers with an itemized loss inventory and pictures of important items.

Superior, Time-Tested Training

We train local SERVPRO professionals in IICRC standards in fire and water cleanup and restoration. Ongoing training is also available at our state-of-the-art IICRC-Approved Training Facility for them, as well as our insurance clients.

Vendor Qualification Compliance and Professionalism

You can be sure we use qualified vendors to service your customer in the completion of their claim.

Limited Warranty

We promise a two-year labor and one-year materials warranty. If we fail to meet commercially reasonable expectations, we will provide re-service at no additional costs for up to two years.*

Serving Adjusters and Their Clients

Our local professionals get back to you quickly and work with vendors so you don’t have to, saving you time to focus on priority files.

Your local SERVPRO is here to help.

Call your local SERVPRO for more information on how we’ll get the job done right. Because if you’re an agent, you can trust the experts at SERVPRO to make your clients happy – and your job easier.

(800) 737-8776
Contact Your Local SERVPRO

Recommended For You

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.