Senior Vice President & Chief Franchise Operating Officer
Brian Voss joined Servpro Industries, LLC in 2021 and has 20 years of experience in franchise operations across multiple industries and franchise models. Most recently, Brian served as Vice President of Operations at CKE Restaurants, Inc., franchisor of the Hardee’s and Carl’s Jr. brands. In this role, Brian and his team partnered with franchisees across the country to drive operational improvements as part of a transformation plan for the Hardee’s brand.
Prior to CKE, Brian served as Division Vice President for industry leader 7-Eleven, Inc., leading a team supporting more than 700 stores in Virginia, West Virginia, North Carolina and South Carolina. Brian also worked in Finance and Business Development for Brunswick Corporation where he worked with boat dealers across Latin America, shaping his early passion for working with franchise businesses.
Brian is a Marine Corps veteran. He holds an undergraduate degree from the United States Naval Academy and an MBA from Duke University.