SERVPRO® Adopts Xactware Job Management Tools
Xactware’s Restoration Manager aligns with SERVPRO’s WorkCenter tools to deliver best-in-class job management solution
GALLATIN, Tenn., and LEHI, Utah, April 10, 2019– SERVPRO® has announced a sweeping, company-wide adoption of Xactware’s Restoration Manager®. Xactware is a Verisk business. This announcement marks another chapter in SERVPRO’s long history of providing innovative, best-in-class job oversight and project management capabilities to more than 1,700 franchisees nationwide.
“With this integration, SERVPRO continues to deliver its franchisees important solutions that help them efficiently and effectively manage their businesses,” said Xactware’s president, Mike Fulton. “Most importantly, it helps SERVPRO Franchise Professionals continue to provide exceptional service and value to homeowners that have suffered the effects of disaster.”
This new alliance ensures that SERVPRO and its franchisees can leverage Restoration Manager’s job costing, budgeting, scheduling, communication, and reporting capabilities.
“We believe the deep commitment we feel toward our customers is best served by using leading-edge technology to deliver highly customized and professional restoration experiences,” said Jeff Fields, SERVPRO’s chief information officer. “Our alliance with Xactware has been longstanding, and this new level of engagement will translate into additional time and resource savings for all parties involved in cleanup and restoration.”
Moving forward, SERVPRO and its franchisees will have the ability to better control paperwork, schedules, and project plans by using the checks and balances, task features, and notifications inherent to Restoration Manager.
“We’re excited about the expanded relationship with SERVPRO,” said Dan Long, president of Xactware’s Service Software division. “Restoration Manager is aligned to enable the most efficient transfer of information from claims ecosystem staples like Xactimate® and XactAnalysis® to reduce duplicate entry, streamline operations, and expedite inspections and repairs.”
Xactware specializes in technologies for the property insurance, remodeling, restoration, and mortgage and lending industries. Xactware’s tools provide claims estimating, contents replacement, claims management, and property maintenance solutions for desktop, mobile, and online platforms. Xactware’s services include repair cost research and reports, aerial imagery, and real-time business intelligence. Xactware has been providing cloud services for customers since 1995. Xactware is a Verisk (Nasdaq:VRSK) business. For more information about Xactware’s solutions, contact Xactware at 1-800-424-9228 or Xactware.com.
Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.