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Water Damage Cleanup and Restoration

SERVPRO® is a name you can trust when you need water damage cleanup, repair, and restoration. We know that even a small amount of water can lead to major damage to your home. When you have a water damage emergency, call SERVPRO. Our professionals are available around the clock to help you.

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Trusted Water Remediation Specialists

A flood, storm, hurricane, or even a minor plumbing problem can lead to major water damage in your home. The professionals at SERVPRO have spent more than 50 years developing a proven plan of water damage remediation and know exactly what to do, and what to look for if you have a water emergency. Our uniquely trained specialists know exactly how to remove the water, clean up the damage, and provide water damage restoration to your residence.

Our team of specialized technicians will carefully assess the damage to your property and clearly explain the extent of the water damage to your home. We will work with your insurance company to help navigate the claims process and coordinate the necessary paperwork, making the experience smoother. With more than 2210 locations in the United States and Canada, there is a SERVPRO near you ready to answer your call around the clock.

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Water Tips - Until Help ArrivesWater Restoration Process24-Hour Emergency Service

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broken pipe causing water damage
broken pipe causing water damage

Commercial Water Damage and Restoration

Water damage to your business is more than just devastating, it’s inconvenient for your customers too. For more than 50 years, SERVPRO has been serving the commercial business community and its specific set of needs. One call to any of our 2210 locations in the U.S. and Canada is all it takes to start getting you back to business after a disaster strikes.

We work with you to get your company back to business as quickly as possible and your employees back to work. We offer flexible solutions along with our repair and restoration services that isolate the damaged area so that normal operations can continue. You can trust SERVPRO with your commercial industry water damage and restoration needs.

Commercial Water Services

Why Choose SERVPRO for Water Damage?

Why Choose SERVPRO

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
Why Choose SERVPRO

Customer Care

We have more than 50 years of experience in the cleanup and restoration industry. Our professionals care about you and your property and want to help you get back to normal after you have water damage to your home.
Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Why Choose SERVPRO

Easier Insurance Claims Process

SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
Leak causes water damage, needs water damage restoration, man calls Servpro for water restoration
Leak causes water damage, needs water damage restoration, man calls Servpro for water restoration

What to do When Water Damage Happens

Planning for a water emergency is probably the last thing on a homeowner’s mind. However, water damage can happen to anyone at anytime. Knowing what to do before an emergency happens can give you peace of mind. Here are some helpful hints from SERVPRO.

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Shut off the water source if possible or contact a qualified party to stop the water source.
Shut off the water source if possible or contact a qualified party to stop the water source.
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Turn off circuit breakers for wet areas of the home when access to the power distribution panel is s...
Turn off circuit breakers for wet areas of the home when access to the power distribution panel is safe from electrical shock.
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Remove as much excess water as possible by mopping and blotting.
Remove as much excess water as possible by mopping and blotting.
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Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing mac...
Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.
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Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
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Move any paintings, art, objects, computers, documents or other sensitive valuables to a dry place.
Move any paintings, art, objects, computers, documents or other sensitive valuables to a dry place.
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Hang furs and leather goods separately at room temperature.
Hang furs and leather goods separately at room temperature.
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Don’t enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment...
Don’t enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards!
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Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage...
Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
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Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from reta...
Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • Steps In Our Water Damage Restoration Process

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    Emergency Contact

    When you call, our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, ...
    When you call, our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.
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    Inspection and Water Damage Assessment

    After our professionals arrive at your home, they will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can ...
    After our professionals arrive at your home, they will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can be restored. If necessary, we will also assist with stopping the source of the water damage. All of this is a crucial step to creating an effective plan of action that will result in the successful restoration of your property.
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    Water Removal

    Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands...
    Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.
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    Damaged Material Removal

    If any materials cannot be successfully restored, this will be communicated to you. These materials are typically removed as soon as possible to expedite the drying of all restora...
    If any materials cannot be successfully restored, this will be communicated to you. These materials are typically removed as soon as possible to expedite the drying of all restorable materials.
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    Cleaning, Sanitizing, and Deodorization

    Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulat...
    Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.
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    Drying

    After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This will target water within materials to br...
    After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This will target water within materials to bring these materials back to their normal moisture level. This equipment is normally placed during the first visit to your property. The type and amount of equipment is based on your unique situation and industry standards.
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    Monitoring

    During the drying process, our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes...
    During the drying process, our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes as needed. This monitoring process is critical to effective and efficient drying of your property.
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    Repairs and Construction

    After these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be minor repairs or rebuilding entire areas...
    After these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be minor repairs or rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.
  • Recommended For You

    Water Damage FAQs

    How to clean up water damage in a home?

    When a water emergency occurs in your home or business, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely.

    1. Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help.
    2. Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.
    3. Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items.
    4. Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property.
    What is the typical cost for water damage restoration?

    The cost of a water loss will vary greatly depending on the severity of the situation.

    What is water damage restoration?

    When water intrudes into a home or business, water damage restoration may be required. Water damage restoration is the professional process of removing unwanted water, drying and cleaning the structure and/or contents, and returning the property to its pre-loss condition. This is completed by professional technicians who are certified to follow industry standards using the proper methods and tools.

    Is it safe to stay in a flooded home?

    It may not be safe to stay in a flooded home or business. If you come into contact with or ingest flood water, it can make you sick if the water is contaminated. Standing water inside a structure that was inhabited also poses an electrocution risk, as appliances and electrical outlets can continue to be live and energized.

    How do you restore water damage?

    We’ll inspect your home or business and discuss with you the severity of damage and our plan for helping return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting tools. Materials that cannot be restored, may be removed. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to pre-loss condition. The drying process is then continually monitored. We clean and deodorize restorable contents and areas of the structure that need attention.

    How long does it take to dry out water damage?

    Drying out a structure depends on the severity of the water damage that occurred, and they type of structure, with an average situation taking 3–5 days. This can vary greatly though, depending on the magnitude of damage, amount of contents affected, any demolition that may be required, and the presence of any hazardous materials.

    Returning a home or business to its pre-loss moisture levels is a closely monitored process, with our professionals making adjustments to equipment to help ensure the area is recovering as quickly as safely possible.

    Who to call for water damage?

    A local SERVPRO is nearby and available now to respond to your water damage emergency right away. Our technicians are on call 24/7 with emergency services available immediately. Call 1-800-SERVPRO to reach a local SERVPRO, or find a SERVPRO location directly with our locator tool.

    Who to call for water damage in ceiling?

    It can be alarming to see a bubble growing in your ceiling and on the verge of bursting. SERVPRO can assist with this startling emergency right away, by calling 1-800-SERVPRO. You can also reach a local SERVPRO directly with our locator tool.

    If possible, locate the source of the leak. If it’s being caused by an internal plumbing water source, turn off the water to that area, if you’re comfortable doing so and it can be done safely.

    Is water damage dangerous?

    Water damage can be a serious situation. Water flowing through your home or business can carry with it any contaminates that it has come into contact with. Electrical hazards are common when water damage has occurred, so do not enter the area until it’s deemed safe.

    Flood waters or contaminated water can also be a danger to anyone who comes into contact with it. It can be difficult to pinpoint what the water contains, and could have chemicals, dirt or bacteria within it. Additionally, depending on the severity of the water event, structural damage to the property could occur. Water damage may also make the area ripe for mold and mildew, which presents a danger to any occupants, as well.

    Is my insurance going to cover this water damage to my home?

    Many homeowner insurance policies do provide some level of coverage in a water damage situation, but you will need to contact your agent for details about your policy. The source of the water damage is important when dealing with insurance. Some flooding related to weather events requires special insurance that is gained through the National Flood Insurance Program.

    Many of the personal items were damaged by water. Can SERVPRO help?

    When water damage occurs, it’s not just the structure of your home that’s affected, but your personal belongings, too. Your family furniture, clothing, keepsakes, and other items are sometimes damaged during a flood or water damage emergency.

    SERVPRO specializes in restoring these special items, as many cannot be replaced. We’ll assess your content to determine what items can be successfully restored. We can use several different methods to accomplish this:

    • Dry cleaning – Used for light residue or to pre-clean prior to wet cleaning.
    • Wet cleaning – Effective at removing moderate to heavy soiling.
    • Spray and wipe – For items that can’t withstand wet cleaning.
    • Foam cleaning – Used for upholstery fabrics that might shrink or bleed if wet cleaned.
    • Abrasive cleaning – Involves agitation of the surface being cleaned.
    • Immersion cleaning – The item is dipped into a cleaning product bath.


    Additionally, we have document restoration services that may be able to save your valuable documents, including photographs.

    ©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
    ©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

    Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.