Residential Construction Services
- #1 Property Damage and Restoration Company
- Comprehensive Residential Construction and Reconstruction Services
- Quality Workmanship
- Trained, Certified Specialists
- Streamlined Insurance Process
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Trusted Home Construction and Restoration Service Specialists
Your house is more than just a structure or an investment. It’s home: your family’s place of comfort, safety, and belonging.
So, when you’ve suffered damage to your home, or you’re looking for an upgrade, the professionals at SERVPRO® are ready to help. We can provide a full range of residential construction services to complete your construction, restoration, or remodeling project.
No matter what kind of damage you’ve experienced—water, fire, mold, or storm, our team manages every step of the construction or restoration process with an attention to detail, commitment to quality, and an emphasis on your peace of mind. After all, this is your home.
From floor to ceiling to roof, our team will contact and manage the multiple crews needed and oversee your project from start to finish. We’ also work with your insurance company to help navigate the claims process and coordinate the necessary paperwork for an easier experience.
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Why Choose SERVPRO for Home Restoration?
Single Contact
SERVPRO professionals serve as your advocate from start to finish, so you don’t have to manage multiple repair teams.
Expedited Restoration Process
Coordination throughout the construction process.
Quality Workmanship
Attention goes into every detail to deliver the highest quality product possible.
SERVPRO’s Clean Build Technology
Our EPA-registered products protect your home and business with dust control, viral pathogen protection, and other decontaminants.
On-Time & On-Budget
Our professional construction service technicians will work with your insurance company.
Easier Insurance Claims Process
SERVPRO helps you navigate the insurance claims process, helping coordinate the paperwork for an easier experience.
Our Residential Construction Process
Every home construction project is unique. Whether it’s a remodel or repairs tied to an insurance claim, your project will be customized to your needs. This guide outlines what you can expect and the roles of SERVPRO, your insurance company adjusters, and your mortgage company. We’ll be with you each step of the way.
Pre-Construction Phase
Approval
Before starting a home construction project, it’s important to do your homework. If you need approvals from a homeowners’ or condominium owners’ association, that has to be done before work can begin.
Estimates and Finalizing the Estimate
We use the Xactimate estimating software for all construction projects and will provide a copy of your estimate as an attachment to your Construction Work Authorization.
Deposits and Progress Payments
We provide you with a Deposit and Draw Schedule as an attachment to your Construction Work Authorization. Note that failure to make progress payments may hold up your project. This includes the payment of the deposit (depending on state law).
Mortgage Companies
If you have a mortgage on your home, some lenders and insurance companies may issue “multiple party” checks the include you, your mortgage company, and us. This will require you to contact your mortgage company.
Material Selections and Changes
Taking the time to research and select materials—carpet, tile, flooring, etc.—as soon as possible can yield significant time savings over the duration of the project, since some items may have long lead times.
Signing the Construction Work Authorization Document
You will need to sign this document for any work to begin.
Construction Phase
Scheduling Tradesmen
Arranging access to your home and communicating any scheduling constraints, for both SERVPRO and tradesmen, is critical to an efficiently run construction project. Coordinating schedules between tradesmen and homeowners is the most common reason for project delays.
Weekly Communication
We’ll contact you at least weekly during the construction phase with information on the status of your project. Be sure to notify us of the best times and method for communicating with you.
Inspecting Work-In-Progress
If your project requires several different activities such as carpet, flooring, drywall, and painting, it’s important that you look at each phase of work as completed to make sure any issues are identified and addressed quickly.
Supplements
An unforeseen issue can arise after the project is underway, resulting in additional costs. (Example: the discovery of additional damage not visible until demolition was underway.) We try to anticipate these occurrences, but we can’t foresee them all. In such cases, we’ll work with your insurance company to see if this issue can be added as a “supplemental” to your claim. However, you may need to sign a Change Order to cover the additional cost.
Change Orders
You might want to change or upgrade the materials used on your project after the initial estimate has been accepted. We’ll try to work with you to incorporate these changes, but once we start work on your project, we can’t make structural changes or changes that impact ordered materials.
Progress Payments
If the estimated cost of your project is more than $10,000, you may be asked to make interim payments as your project progresses. For insurance-related work, it’s important to stay in close contact with your insurance adjuster and mortgage company, if applicable, to be sure payments are made promptly, or work on your project may be delayed or stopped.
Post-Construction Phase
Construction Standards
Our professionals adhere to the National Association of Homebuilders Residential Construction Performance Guidelines for Professional Builders & Remodelers Fifth edition. If issues with work quality are identified quickly as the repairs are made during the project, the walk-through should be a simple confirmation of the work performed and final sign-off.
Certificate of Completion
Once all work has been completed you will be asked to sign this document acknowledging that the work is complete and meets industry standards.
Final Payment
At the end of the project if there are deemed to be any items that are incomplete (e.g. back ordered light fixtures or minor completion items), you may withhold an amount equal to 150% of the reasonable value of those items from the final payment to us. This payment will be paid to us upon completion of those items.
Reconstruction
With reconstruction, anything impacted by water, fire, mold, or storm damage is repaired or rebuilt. From the foundation and framing to the drywall and flooring to the paint and fixtures, we’ll have your home looking “like it never even happened.”
Post-Construction Cleaning
Post-construction cleaning ensures a safe and healthy environment for anyone in your home. We’ll make sure all dust, debris, and other materials are removed—and that all surfaces, from ducts to carpets to countertops to windows, have been thoroughly cleaned.
Contents Packout & Storage
From clothes and furniture to photos and keepsakes, our packout and storage services will keep the contents of your home safe and secure until your construction project is complete—then we’ll bring it all back.
Roof Tarp and Board-Up Services
During construction, your home’s roof, walls, or windows need to be secured and protected from exposure to the elements.
- Protect your property from further damage
- Help secure your home from weather, animals, and illegal entry
Commercial Construction Services
For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO.
Can SERVPRO perform the fire/water restoration and construction services?
Yes, SERVPRO can fix your fire/water damage and reconstruct any areas extensively damaged. Having just one point of contact through the entire process is best, saving you worry and stress. The continuity of having someone who is familiar with every detail of your project from beginning to end is a huge benefit of working with SERVPRO.
Will I need construction services after a fire or water damage event?
SERVPRO aims to restore your home or business to its original state before any damage occurred. While construction services are not always required, the severity of the damage will determine the necessity. We will clearly communicate the extent of damage assessed and the remediation and construction plan with you before work begins.
Will I have to be home all the time?
No, you do not need to be present while we work to repair your home. We will communicate regularly with you about the timeline and current stage of the project, so you are aware of the activities occurring on any given day.
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