Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Cleaning
From Humble Beginnings to Industry Leader.
What began as a small painting business more than 50 years ago has grown into a nationwide leader in the cleaning and restoration industry with more than 2,000 locations.
A Family-Owned Business
In 1967, SERVPRO began as a painting business owned by Ted and Doris Isaacson in Sacramento, California. Within a short time, they leveraged their background in cleaning and restoration to grow their company by offering franchises in the cleanup and restoration industry.
They sold their first franchise in 1969, and SERVPRO grew steadily. Ten years later, they were able to acquire the Bristol-Myers Domesticare Division and its 175 franchises.
By 1988, the Isaacsons had built SERVPRO into a thriving company with 647 locations. They decided it was time for further expansion and relocated the company from Sacramento to Gallatin, Tennessee. This strategic move put SERVPRO in a more centrally located area within 600 miles of 50 percent of the U.S. population. It wasn’t long before SERVPRO proved itself to be a major asset to its new community, and it was named the “Small Business of the Year” by the Nashville Business Journal in 1991.
A Solid Future
SERVPRO continued to grow into the new century, and in 2005 moved to a 140,000-square-foot, state-of-the-art facility in Gallatin to provide more room for expansion. Today, SERVPRO has more than 2,000 locations nationwide and has become a leader in the cleaning and restoration business. SERVPRO offers a solid business model to entrepreneurs looking for a recession-proof opportunity.
In March 2019, the investment firm Blackstone acquired a majority stake in SERVPRO. True to its beginnings, it remains a family-owned business. The Isaacson family will continue to be significant shareholders into the future. According to Rick Isaacson, SERVPRO Chief Executive Officer, “SERVPRO was founded over 50 years ago with the vision of becoming the premier cleaning and restoration company, and we believe this partnership with Blackstone is a vital next step toward this goal.”
Highlights in SERVPRO History
- 1967
- 1969
- 1979
- 1980
- 1988
- 1992
- 2000
- 2009
- 2017
- 2019
- 2020
2020
SERVPRO locations are on the frontlines as the COVID-19 pandemic spreads to North America. SERVPRO was also called on to provide services when the first cases of COVID-19 broke out in a senior facility in Washington state. Since then, the federal government, Fortune 500 corporations, and hundreds of small businesses called on SERVPRO’s expertise in deep cleaning and decontamination to help keep their patrons safe.
1967
A Clean Start
Ted and Doris Isaacson start SERVPRO as a small painting business in Sacramento, CA. Using their background in cleanup and restoration, they decide to become a franchiser for specialists in this industry.
1969
SERVPRO launched into franchising cleaning businesses.
1979
Acquisition of the Bristol-Myers Domesticare division and its 175 franchises.
1980
SERVPRO received its first ranking in Entrepreneur Magazine’s Franchise 500.
1988
With 647 locations, the Isaacsons relocate the SERVPRO headquarters to Gallatin, Tennessee. The move puts the company within 600 miles of 50 percent of the U.S. population, boosting its options for nationwide expansion.
1992
SERVPRO National Training Center was developed specifically to teach restoration and mitigation skills to insurance industry employees and SERVPRO franchise owners.
2000
SERVPRO hits a milestone in its growth when it sells its 1,000th franchise.
2009
SERVPRO reaches its billion-dollar goal!
2017
SERVPRO celebrates its 50th Anniversary!
2019
Blackstone acquires a majority stake in SERVPRO as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity. The Isaacson family will re-invest alongside Blackstone and continue to be significant shareholders in the business going forward.
2020
SERVPRO locations are on the frontlines as the COVID-19 pandemic spreads to North America. SERVPRO was also called on to provide services when the first cases of COVID-19 broke out in a senior facility in Washington state. Since then, the federal government, Fortune 500 corporations, and hundreds of small businesses called on SERVPRO’s expertise in deep cleaning and decontamination to help keep their patrons safe.
1967
A Clean Start
Ted and Doris Isaacson start SERVPRO as a small painting business in Sacramento, CA. Using their background in cleanup and restoration, they decide to become a franchiser for specialists in this industry.
Striving for Excellence
Awards and Recognition
Past Awards and Recognition
Wall Street Journal - 2008
American Society for Training and Development (ASTD) - 2008
Entrepreneur Magazine - 2008
Wall Street Journal - 2008
American Society for Training and Development (ASTD) - 2008
Entrepreneur Magazine - 2008
Wall Street Journal - 2008
American Society for Training and Development (ASTD) - 2008
Entrepreneur Magazine - 2008
Wall Street Journal - 2008
American Society for Training and Development (ASTD) - 2008
Wall Street Journal - 2008
American Society for Training and Development (ASTD) - 2008
Entrepreneur Magazine - 2008
Wall Street Journal - 2008
American Society for Training and Development (ASTD) - 2008
Entrepreneur Magazine - 2008