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Own a Franchise

Owning a SERVPRO® franchise can provide benefits such as brand recognition, training, and support from a franchise system that has been consistently ranked #1 by Entrepreneur magazine in the restoration services category for 12 years.

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SERVPRO Ranked #1 in the Restoration Services Category by Entrepreneur Magazine

Are you an entrepreneur looking for an opportunity in a high-demand, recession-resistant industry? Consider owning a SERVPRO franchise.  With ongoing support and training, you can learn to excel from the #1 choice in cleanup and restoration.

Want to Learn More?

Owning a Franchise is a great opportunity, but it's also a new experience to many, so we don't expect you to know everything before you start. Call us toll free at 1-800-826-9586 or click below to fill out a form, and we'll provide you with all the information you need to succeed.
Choose Your Region

Why Choose SERVPRO

Why Choose SERVPRO

Brand Recognition

A trusted leader in the restoration industry, SERVPRO is ranked in the top 10 franchises in Entrepreneur’s 2021 Franchise 500® and #1 in the restoration category. With more than 1,900 Franchises, SERVPRO has earned the reputation as #1 choice in the multi-billion-dollar cleanup and restoration industry. SERVPRO specializes and provides professional residential and commercial cleaning of fire, smoke, water, wind, and other damage cleaning restoration, mitigation, repair and reconstruction; mold remediation and bioremediation services; and cleaning and disinfection to limit the survival of viruses and emerging viral pathogens.

Why Choose SERVPRO

Business

Franchising with SERVPRO offers the advantage of owning a business, in a recession-resistant industry. The SERVPRO franchise is an excellent fit for entrepreneurs of all professions, trades and backgrounds.  While preferable, restoration and construction industry experience is not necessary.  We also provide extensive training and support.

Why Choose SERVPRO

Support

SERVPRO HQ provides a comprehensive training program to new owners, ongoing support through a network of regional level consultants, and more than 450 employees at SERVPRO headquarters whose purpose is to support new and existing owners in the SERVPRO system.

Why Choose SERVPRO

Preferred Vendor Status

Many national and local insurance companies trust in our 50+ years of experience in cleanup and restoration.

Why Choose SERVPRO

Financing

In-house financing options for qualified buyers. *New sales only.

Erik Olson

Owner, SERVPRO

"The strength of the SERVPRO system is tremendous. It is built around a group of quality franchise owners supported by a high-class Headquarters team. We are the leading brand in the industry still with significant growth opportunities. Building a SERVPRO team brings a real sense of purpose and satisfaction."

Bill Callahan

Owner, SERVPRO

"If you are considering being a franchise owner, the opportunity is just tremendous. You really control your destiny. If you're willing to work hard, follow a system, believe in a dream, you can pretty much do anything you want to do."

Jerry Rowe

Owner, SERVPRO

“The support and training we get as a SERVPRO franchise is excellent. I personally have been involved in other franchises, and this by far is the best for training and support.”

Julie Roberts

Owner, SERVPRO

“When we first began our Servpro career I never dreamed of the opportunities that would be in our future. Our franchise system does a superior job of preparing and supporting us through that journey as well as creating a culture, strategy, and team that we are proud to represent.”

Jon Fox

Owner, SERVPRO

"SERVPRO is consistently one of the highest rated franchises for a reason...the system works. The corporate and field support is second to none which gives franchise owners the needed bandwidth and confidence to focus on growing their business. I can't think of another franchise opportunity that positions an entrepreneur so well to succeed in a business model where you truly help people in need."

Theresa Bahen

Owner, SERVPRO

“Buying a SERVPRO franchise was by far the best decision my husband and I ever made! We have been in the system since 1985. My three sons have joined our business as well. The support that we get from SERVPRO headquarters is amazing. They are continually improving and staying ahead of the changing industry.”

Erik Olson

Owner, SERVPRO

"The strength of the SERVPRO system is tremendous. It is built around a group of quality franchise owners supported by a high-class Headquarters team. We are the leading brand in the industry still with significant growth opportunities. Building a SERVPRO team brings a real sense of purpose and satisfaction."

Bill Callahan

Owner, SERVPRO

"If you are considering being a franchise owner, the opportunity is just tremendous. You really control your destiny. If you're willing to work hard, follow a system, believe in a dream, you can pretty much do anything you want to do."

Path to Ownership Steps

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Initial Call

Call 1-800-826-9586 to speak to a SERVPRO franchise expansion representative who will address ...
Call 1-800-826-9586 to speak to a SERVPRO franchise expansion representative who will address your initial questions and provide guidance about the process.
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Complete a Request for Consideration

You will complete and submit a Request for Consideration (RFC) form and supply additional informatio...
You will complete and submit a Request for Consideration (RFC) form and supply additional information as needed for our confidential review.
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Mutual Evaluation and Due Diligence

Your SERVPRO franchise expansion representative will answer any questions and guide you through the...
Your SERVPRO franchise expansion representative will answer any questions and guide you through the path to ownership. As part of the due diligence, you will have the opportunity to connect with current SERVPRO franchise owners for validation calls/visits.
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Franchise Disclosure Document

Pursuant to FTC and state-specific regulations, the Franchise Disclosure Document is provided to you...
Pursuant to FTC and state-specific regulations, the Franchise Disclosure Document is provided to you for review and describes the SERVPRO franchise opportunity in detail.
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Franchise Review Board Approval

SERVPRO HQ reviews each file, including yours. The file is prepared by the franchise expansion ...
SERVPRO HQ reviews each file, including yours. The file is prepared by the franchise expansion manager with all the pertinent information that has been gathered by the expansion manager throughout the mutual evaluation process. You may also explore financing through SERVPRO HQ for new sales. Financing is subject to approval by SERVPRO HQ and when approved, extended for new sale acquisition only. Note there are many other non-SERVPRO financing options which include working with the Small Business Administration (SBA).
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Execution of Franchise Agreement for the Purchase of a Franchise

Once all parties reach a mutual agreement to move forward, franchise license paperwork is prepared a...
Once all parties reach a mutual agreement to move forward, franchise license paperwork is prepared and sent, and the acquisition is finalized. At this point, a dedicated team of support personnel will begin to assist you in preparation for SERVPRO’s New Franchise Training Program (NFTP).
  • Entrepreneur Magazine Franchise Awards

    • 2009
    • 2010
    • 2011
    • 2012
    • 2013
    • 2014
    • 2015
    • 2016
    • 2017
    • 2018
    • 2019
    • 2020
    • 2021

    2021

    #1 in Restoration Services Category #10 in Annual Franchise 500

    2009

    #1 in Restoration Services Category #28 in Annual Franchise 500

    2010

    #1 in Restoration Services Category #9 in Annual Franchise 500

    2011

    #1 in Restoration Services Category #8 in Annual Franchise 500

    2012

    #1 in Restoration Services Category #4 in Annual Franchise 500

    2013

    #1 in Restoration Services Category #7 in Annual Franchise 500

    2014

    #1 in Restoration Services Category #7 in Annual Franchise 500

    2015

    #1 in Restoration Services Category #7 in Annual Franchise 500

    2016

    #1 in Restoration Services Category #4 in Annual Franchise 500

    2017

    #1 in Restoration Services Category #48 in Annual Franchise 500

    2018

    #1 in Restoration Services Category #12 in Annual Franchise 500

    2019

    #1 in Restoration Services Category #28 in Annual Franchise 500

    2020

    #1 in Restoration Services Category #27 in Annual Franchise 500

    2021

    #1 in Restoration Services Category #10 in Annual Franchise 500

    2009

    #1 in Restoration Services Category #28 in Annual Franchise 500

    Support From a Trusted Brand

    Ongoing Training

    The SERVPRO system training is considered by graduates and owners to be comprehensive and focused on operations and business management training.  Franchise owners will complete onboarding and a pre-classroom program, including home study and visits to an operating SERVPRO® franchise, before attending the NFTP.

    A Business Development Program (BDP) Specialist will work with you to complete an information-gathering checklist in preparation for attending the NFTP held at the SERVPRO headquarters in Gallatin, Tennessee. This process begins approximately 45 days prior to coming to SERVPRO headquarters for NFTP.

    NFTP is an in-depth 15 days at SERVPRO headquarters. The program involves both classroom and hands-on training with industry-leading instructors covering all aspects of owning and managing a SERVPRO franchise.

    Post-graduation of the NFTP, startup assistance is provided by your BDP specialist. Your assigned BDP specialist will make monthly visits to your franchise during the first six months of operation.

    Franchise Business Consultants (FBCs) assist and support your ongoing operations by helping you follow the SERVPRO Operating System.

    Continuing education training opportunities and classes are offered for you and your employees.

    E-learning modules will be made available to you via the SERVPRO intranet for you and your employees.

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    Build Your Business on a Trusted Name

    A successful business depends on having a strong brand in the marketplace. Franchise owners will benefit from SERVPRO’s name and reputation as a leader in the commercial and residential restoration industry.

    FAQs

    How are franchise territories determined?

    Using specific socioeconomic and demographic mapping criteria factoring in total population and poverty levels to get a net population amount, combined with the ability to meet certain SERVPRO service level response requirements.

    Can I purchase more than one franchise territory license at a time?

    While we have current owners with multiple licensed areas, only one new franchise territory license can be purchased at a time.

    Upon meeting certain qualifying criteria over time, the franchisee may then be eligible to apply for and purchase an additional territory license(s).

    What are some of the typical business backgrounds, skills or experiences that successful new franchise owners possess?
    • Sales and/or management
    • Restoration industry-related sectors
    • Construction/remodeling – residential/commercial
    • Property management services (residential, commercial, governmental)
    • Ancillary services, such as plumbing, electrical, HVAC, roofing, remodeling, asbestos removal, renewable energy services, drain cleaning, etc.
    • Military experience, Veterans welcome
    • A network of contacts in the property insurance sector
    • Understanding of property insurance matters, including adjusting, policy administration, coverage, sales, etc.
    • Commercial cleaning/janitorial services
    How does SERVPRO normally recruit new franchisees?

    Our best-performing source of new franchise owners are referrals from current franchise owners. Additionally, utilizing a strong internet presence; social media; national media; and high-ranking franchise industry publications.

    What equipment and products are part of the program?

    A SERVPRO branded equipment package and professional cleaning products package are required and are a portion of the franchise purchase price.

    If you are converting from an independent mitigation business to a SERVPRO franchise, specific instructions will be given regarding how your existing equipment may be accommodated.

    Are any special certifications required to perform SERVPRO services?

    Institute of Inspection Cleaning and Restoration Certification (IICRC®) – The SERVPRO system services and property restoration practices are guided by the standards established by the IICRC® and are compliant with state-of-the-art drying science.

    The IICRC Water Damage Restoration Technician (WRT) class is provided during the NFTP mentioned above. Franchise owners who provide specialized services (such as reconstruction, mold remediation or bio-hazard clean-up) may be required by state and local regulations to possess additional certifications and licenses to perform this type of work. Providing these types of specialized services are NOT a requirement for a SERVPRO franchise.

    You must obtain any permits or licenses required by federal law, your state, or locality for performing the work of the Franchise. Some states may require that You hold a state contractor’s license.”


    Who would be my target customer for lead generation?

    We have two classifications for the typical job, one being residential, and the other being commercial.

    • Insurance Providers – Insurance Agents and Loss Adjusters.
    • Property Management Companies.
    • Educational & Healthcare Facilities.
    • Any person or business that might experience some sort of a restoration need (water, fire, mold, vandalism, biohazard, etc.).
    How will I go about creating awareness and generating business in my franchise territory?

    One of the ways that the SERVPRO franchise community generates awareness and business comes from simply building and maintaining long-term personal relationships at the local level within their specific territory(s) with various key “Centers of Influence” (COIs). This involves the franchise owner(s) along with the franchise marketing representatives networking with insurance providers (agents and adjusters), real estate professionals, property managers, various building trades (plumbing, electrical, HVAC, etc.), first responders (fire, police, EMS), and any other types of decision-makers who can potentially send them business. Simply making them aware of who we are, what we do, and how we can help them.

    More than 85% of all purchasing decisions now start online, therefore, a SERVPRO sanctioned professional website combined with Search Engine Optimization (SEO), and an effective social media presence are also critically important for consistently driving business and making the phone ring!

    As a SERVPRO franchisee, you will be required to contribute an amount specified in your franchise agreement to an overall national marketing and advertising fund, which will then be used to perpetuate consistent brand awareness and consumer demand including – targeted TV and cable commercials (sports, weather, home & garden, etc.), sponsorships programs (PGA, and other charities, etc.) along with industry related print and magazine ads.

    Finally, once you qualify, you will be allowed to participate in national account programs. The various national insurance providers and large commercial clients that are intended to drive additional business opportunities in your specific local area.

    As part of your initial training and ongoing support, various resources are available on each of these topics. Our propriety Emergency Ready Profile (ERP) is just one example of what can be offered as a free service to our customers.

    What will my branding look like?

    SERVPRO has a proprietary brand identity guide that establishes and maintains a consistent professional customer-facing image for brand awareness and professionalism.

    Will my service vehicles be branded?

    All service vehicles must be SERVPRO Green and display the proper informational decals, including your approved phone number, and full franchise name as it appears in your Franchise License Agreement.

    • Vehicles should display only SERVPRO-approved decals and information.
    • Toll-free phone numbers are not allowed on vehicles.
    • SERVPRO vans and vehicles must have a professional appearance, free of rust or dents, and be painted and have decals applied in accordance with SERVPRO policy.

    (May include a variety of vehicle types to meet specific needs and local requirements).

    Are employee uniforms required?

    Yes, the current SERVPRO Hero Ready Gear Program was created to outfit production crews who arrive on site and interact with the customer. Owners, marketing representatives and office staff are always encouraged to reinforce the look of our crews and brand. Uniforms may be purchased or leased from the SERVPRO Resource Center.

    Can I add ancillary services to my SERVPRO business?

    In keeping with SERVPRO history of growth, we will encourage a “Yes We Can” approach to ancillary services. Some of these might include:

    • Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic
    • Methamphetamine (Meth Lab) and Crime Scene (Biohazard) Clean Up
    • Board-up / Roof Tarping
    • Asbestos and Lead Paint Abatement
    • Rubbish Removal and Site Clearing
    • Commercial Kitchen Vent Hood Cleaning
    • Duct Work – Residential / Commercial
    What makes SERVPRO such a unique value proposition?
    • SERVPRO has been rated #1 franchise opportunity in the restoration services industry with Entrepreneur Magazine since 2007.
    • Offering a variety of much needed, ongoing service lines, that are recession resistant.
    • Ability to take advantage of field experience and support by the business development team at SERVPRO HQ.
    • Leverage the comprehensive initial training and ongoing support you will be receiving from SERVPRO HQ.
    How much can I expect my franchise to earn?

    Due to the maturity and diversity of the SERVPRO brand, financial performance representation is not provided in Item 19 of the franchise disclosure document. 

    What types of services can be / are generally offered?

    Restoration Services:

    • Fire, Smoke, Soot/Ash
    • Water Removal and Dehumidification
    • Post Damage Reconstruction
    • Mold Mitigation and Remediation
    • Post Damage Move Outs and Contents Restoration
    • Contents Claim Inventory Service
    • Catastrophic Storm & Disaster Response
    • Electronics and Equipment
    • Graffiti Removal / Vandalism
    • Document Drying (services offered via SERVPRO® headquarters)
    • Cleaning Services
    • Air Duct and HVAC
    • Biohazard, Crime Scene, Meth Lab, and Hoarding
    • Carpet, Tile & Grout, Upholstery, and Drapes
    • Deodorization
    • Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic.
    How would franchise royalty fees be calculated, and how would they be paid?

    Specific fees and processes are outlined in your Franchise License Agreement and the Franchise Disclosure Document. Royalties are paid on a sliding scale and would decrease in percentage as your sales volume increases.

    SERVPRO Franchise owners bill their customers utilizing claims processing software and Intuit/QuickBooks™. Franchise royalty payments are paid to SERVPRO headquarters monthly.

    What about selling my existing license at some point in the future?

    This process is clearly defined and outlined in your franchise license agreement.

    When that time comes, SERVPRO HQ provides a Resale Assistance Program (RAP) and guidance to help connect buyers and sellers.

    Will I need a retail storefront presence?

    You will NOT need a brick and mortar storefront. However, you will be required to have a warehouse/office location in your assigned territory from which to conduct business. This is generally in an industrial or commercial business park area.

    Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

    *#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

    How can we help you?

    All