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SERVPRO of Tri Cities

Our Google Reviews
(509) 943-9290
4.8
(303 reviews)

Service Area

Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Port Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA | Connell, WA | Eltopia, WA | Mesa, WA

Restoration and Cleaning Services

Call the Pro's



When the Bofer Canyon Fire swept through parts of Benton County, heavy smoke blanketed neighborhoods from Kennewick to Richland, leaving many homes and businesses with extensive soot, odor, and smoke damage. At SERVPRO of Tri-Cities, we were there—responding quickly to assess, clean, and restore properties impacted by the blaze. From HVAC cleaning to content restoration and odor neutralization, our team helped property owners return to safe, clean spaces as quickly as possible.



SERVPRO of Tri-Cities has been a trusted local provider of fire, water, mold, and emergency restoration services across Kennewick, Richland, Benton City, and Franklin County. With decades of experience in our unique climate, we understand the challenges that come with frozen pipe bursts in winter, wildfire smoke in summer, and occasional flood events from heavy storms. Whether you’re dealing with a fire-damaged kitchen,a flooded crawlspace, or mold in your drywall, we know how to respond.



Our IICRC-certified technicians are trained to manage every stage of the restoration process, including full-service reconstruction, so you don’t have to juggle multiple contractors. We take pride in using advanced equipment, proven mitigation strategies, and local insight to restore both peace of mind and property.



When your property is on the line, trust the team that's been restoring homes and businesses in your community for over 30 years. SERVPRO of Tri-Cities is here to make damage—from fire, water, mold, or storms—feel “Like it never even happened.”

What our
customers are saying

Jessica and her ability to put your mind at ease is something that I will never forget. Making sure that you understand what is going on with any issues that arise from her inspection and giving you photographs to show the proper people who will come in and fix the problem after her and her crew clean up the mess is very thorough.
The photographs are clear, not blurry at all. They give a clear picture of any problems.
Thank you for fitting me in your very busy schedule and taking the time to show me everything that is going on. I appreciate you!

Dyanna Corona
Richland

The folks at Service pro were amazing. So kind and so patient as they explained the process and helped us out when our house flooded. Landon, Zeke, Remi, and Magalina are just the best folks you could hope to work with. Five stars! Two thumbs way up!

Amy Wortley
Kennewick

Kevin and his team were very professional and informative. They were very transparent about why they were doing things in specific ways and did their best to keep everything as clean as possible. Would definitely recommend and call again if needed.

Jose G.
Kennewick

David Pedroza and Juan Donado came in and explained the whole process, what they were going to do and kept it really professional. The whole process went smoothly. Him and his team did a great job and I will definitely use them again if anything else goes wrong with my home. Just an easy fast experience.

Eddie M.
Kennewick

Nathan and Somer were great!

Robert W.
Kennewick

The ENTIRE crew at SERVPRO did an OUTSTANDING job with considerable water damage from a broken pipe. Kyle, Chris, Paulino, and Jose were fantastic! They were very courteous, prompt, professional, and thorough. Communication was terrific.......Kept me informed on their total plan of action. Highly recommend! Greg Brown (Kennewick)

Gary H.
Kennewick

SERVPRO was fast, efficient, and super friendly in helping me deal with a very stressful situation. They mitigated damage very quickly within 12 hours of the event and helped prevent substantial loss! Warren is an amazing guy to work with super informative and professional and I could tell he really cared about me as a customer. Eric and his team that came on site were also very professional and courteous. Hats off to all of them - very thankful for their quick response and excellent technique! Would recommend!!

Travis Casey
Richland

Warren did an amazing job! He covered all the aspects and answered all my questions. He was able to thoroughly explain the plan and what he was going to. He said I had a really cool cat.

Amber Whisman
Pasco

Nice job Paty,Yuli, Miguelina, Victor, Juan, Yessica y Esmeralda ?? great team! So friendly, you guys did a exelente job. Always explained everything at the whole process. Helping with all questions.

Ghtre Garza
Pasco

Jessica and her ability to put your mind at ease is something that I will never forget. Making sure that you understand what is going on with any issues that arise from her inspection and giving you photographs to show the proper people who will come in and fix the problem after her and her crew clean up the mess is very thorough.
The photographs are clear, not blurry at all. They give a clear picture of any problems.
Thank you for fitting me in your very busy schedule and taking the time to show me everything that is going on. I appreciate you!

Dyanna Corona
Richland

The folks at Service pro were amazing. So kind and so patient as they explained the process and helped us out when our house flooded. Landon, Zeke, Remi, and Magalina are just the best folks you could hope to work with. Five stars! Two thumbs way up!

Amy Wortley
Kennewick

Kevin and his team were very professional and informative. They were very transparent about why they were doing things in specific ways and did their best to keep everything as clean as possible. Would definitely recommend and call again if needed.

Jose G.
Kennewick

David Pedroza and Juan Donado came in and explained the whole process, what they were going to do and kept it really professional. The whole process went smoothly. Him and his team did a great job and I will definitely use them again if anything else goes wrong with my home. Just an easy fast experience.

Eddie M.
Kennewick

Nathan and Somer were great!

Robert W.
Kennewick

The ENTIRE crew at SERVPRO did an OUTSTANDING job with considerable water damage from a broken pipe. Kyle, Chris, Paulino, and Jose were fantastic! They were very courteous, prompt, professional, and thorough. Communication was terrific.......Kept me informed on their total plan of action. Highly recommend! Greg Brown (Kennewick)

Gary H.
Kennewick

SERVPRO was fast, efficient, and super friendly in helping me deal with a very stressful situation. They mitigated damage very quickly within 12 hours of the event and helped prevent substantial loss! Warren is an amazing guy to work with super informative and professional and I could tell he really cared about me as a customer. Eric and his team that came on site were also very professional and courteous. Hats off to all of them - very thankful for their quick response and excellent technique! Would recommend!!

Travis Casey
Richland

Warren did an amazing job! He covered all the aspects and answered all my questions. He was able to thoroughly explain the plan and what he was going to. He said I had a really cool cat.

Amber Whisman
Pasco

Nice job Paty,Yuli, Miguelina, Victor, Juan, Yessica y Esmeralda ?? great team! So friendly, you guys did a exelente job. Always explained everything at the whole process. Helping with all questions.

Ghtre Garza
Pasco

About Us

SERVPRO of Tri-Cities

At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Tri-Cities?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities

When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA

Call SERVPRO of Tri-Cities today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Tri Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.