
Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Tri Cities
Service Areas
Need Water Removal or Flood Cleanup?
Water damage can happen at any time, and a fast response is key to preventing further damage. SERVPRO of Tri-Cities is available to help with water extraction and restoration services when you need them most. Whether it’s a pipe burst, hidden leak, sewage backup, or basement flood, our team responds quickly with the right equipment and expertise to restore your home or business property.
We work efficiently to remove water, dry affected areas, and clean up damage to get your home or business back to normal as soon as possible. When water emergencies strike, you can count on SERVPRO of Tri-Cities for reliable, professional service around the clock.
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
SERVPRO of Tri Cities is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Warren Ruiz is amazing. He came in to do water mitigation and was kind thoughtful professional. 100% impressed!
SERVPRO was responsive and really good at handling our water damage problems. Thanks to Victor, Justin, johnsey,Landon, Leo and Megan
Victor was amazing, truly a huge help. He provided top notch customer service, education about our situation, recommendations to help save our tile after a minor flood, and followed up for additional testing. He even went to the crawl space to take measurements to verify the floor was dry. He’s the best, we’re so grateful to him!
We had some water damage to our living room. Steven was amazing and made sure we were well taken care of.
Red & Ezequiel came out late tonight to help us after our basement flooded from a burst pipe in the backyard. They were kind, professional and thorough with their explanations of everything they were doing. They were very reassuring! Thank you so much for all of your help! We are very appreciative!!
Zeke and Johnsey with SERVPRO were super friendly and professional, Explained everything they were doing when asked. They were very respectful to my kids, puppy and property and even helped With clean up and haul off with material that was ruined by the water damage. Good service was what these 2 guys brought today. Appreciate it! Took a lot of stress off my back tonight! Thanks guys!
I recently worked with Warren at SERVPRO and I couldn't be more impressed with their service. From start to finish, Warren was professional, knowledgeable, and incredibly efficient. He arrived promptly and thoroughly assessed the damage before explaining the entire process in detail. SERVPRO used state-of-the-art equipment and their attention to detail ensured that all water damage was addressed, and my home was restored to its original condition. The technicians were courteous, respectful of my property, and took all necessary precautions to ensure safety. SERVPRO’s commitment to customer satisfaction is evident in their exceptional work. I highly recommend their services.
I just recently started working with SERVPRO after a pipe burst and flooded one room in my house two days ago. I have been very happy with the company so far after two visits and can highly recommend using them if you have a similar issue. I was so upset when I first called because of the water soaking the room, but SERVPRO came out within the hour and set up fans and a dehumidifier, and things are drying out - yay!! Juan, Garrett, and Daniel have been so helpful, professional and calming during this ordeal, and they have patiently answered my many questions and explained everything clearly and completely. I feel so much better since all this started! Highly recommend this company!
Working with SERVPRO has been a great experience! Waking up to a lake in our bathroom was not ideal in any way, but working with Production Manager, Victor, and his crew of Daniel, Johnsey, Ezekiel and Garrett, has worked out marvelously. Melissa in the office has been phenomenal as well and has really helped me understand the process and has kept me up to date every step of the way. Thank you for your outstanding service, SERVPRO!
Warren Ruiz is amazing. He came in to do water mitigation and was kind thoughtful professional. 100% impressed!
SERVPRO was responsive and really good at handling our water damage problems. Thanks to Victor, Justin, johnsey,Landon, Leo and Megan
Victor was amazing, truly a huge help. He provided top notch customer service, education about our situation, recommendations to help save our tile after a minor flood, and followed up for additional testing. He even went to the crawl space to take measurements to verify the floor was dry. He’s the best, we’re so grateful to him!
We had some water damage to our living room. Steven was amazing and made sure we were well taken care of.
Red & Ezequiel came out late tonight to help us after our basement flooded from a burst pipe in the backyard. They were kind, professional and thorough with their explanations of everything they were doing. They were very reassuring! Thank you so much for all of your help! We are very appreciative!!
Zeke and Johnsey with SERVPRO were super friendly and professional, Explained everything they were doing when asked. They were very respectful to my kids, puppy and property and even helped With clean up and haul off with material that was ruined by the water damage. Good service was what these 2 guys brought today. Appreciate it! Took a lot of stress off my back tonight! Thanks guys!
I recently worked with Warren at SERVPRO and I couldn't be more impressed with their service. From start to finish, Warren was professional, knowledgeable, and incredibly efficient. He arrived promptly and thoroughly assessed the damage before explaining the entire process in detail. SERVPRO used state-of-the-art equipment and their attention to detail ensured that all water damage was addressed, and my home was restored to its original condition. The technicians were courteous, respectful of my property, and took all necessary precautions to ensure safety. SERVPRO’s commitment to customer satisfaction is evident in their exceptional work. I highly recommend their services.
I just recently started working with SERVPRO after a pipe burst and flooded one room in my house two days ago. I have been very happy with the company so far after two visits and can highly recommend using them if you have a similar issue. I was so upset when I first called because of the water soaking the room, but SERVPRO came out within the hour and set up fans and a dehumidifier, and things are drying out - yay!! Juan, Garrett, and Daniel have been so helpful, professional and calming during this ordeal, and they have patiently answered my many questions and explained everything clearly and completely. I feel so much better since all this started! Highly recommend this company!
Working with SERVPRO has been a great experience! Waking up to a lake in our bathroom was not ideal in any way, but working with Production Manager, Victor, and his crew of Daniel, Johnsey, Ezekiel and Garrett, has worked out marvelously. Melissa in the office has been phenomenal as well and has really helped me understand the process and has kept me up to date every step of the way. Thank you for your outstanding service, SERVPRO!
About Us
SERVPRO of Tri-Cities
At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”
Our Story
SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.
In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.
Why Choose SERVPRO of Tri-Cities?
- 24/7 Emergency Services – Always ready, day or night.
- Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
- Certified Professionals – Ongoing IICRC training and advanced restoration technology.
- Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.
Our Services
We provide comprehensive restoration, cleaning, and reconstruction services, including:
- Water, fire, mold, and storm damage restoration
- Commercial restoration and construction
- Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
- Carpet, upholstery, and odor removal services
- Document restoration, board-up, and vandalism cleanup
Our Commitment
No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.
We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.
Certifications:
- IICRC Certified Firm
- Water Damage Restoration Technician (WRT)
- Fire & Smoke Damage Restoration Technician (FSRT)
- Applied Microbial Remediation Technician (AMRT)
- Journeyman Water Restorer (JWR)
- Carpet Repair & Reinstallation Technician (RRT)
- Carpet Cleaning Technician (CCT)
- Odor Control Technician (OCT)
- Upholstery & Fabric Cleaning Technician (UFT)
- Applied Structural Drying Technician (ASD)
- Health and Safety Technician (HST)
- Lead-Based Paint Activities and Renovation (RRRP)
Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities
When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.
Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA
Call SERVPRO of Tri-Cities today for expert restoration services!
