About Us
SERVPRO of Tri Cities is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Tri-Cities
At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”
Our Story
SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.
In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.
Why Choose SERVPRO of Tri-Cities?
- 24/7 Emergency Services – Always ready, day or night.
- Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
- Certified Professionals – Ongoing IICRC training and advanced restoration technology.
- Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.
Our Services
We provide comprehensive restoration, cleaning, and reconstruction services, including:
- Water, fire, mold, and storm damage restoration
- Commercial restoration and construction
- Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
- Carpet, upholstery, and odor removal services
- Document restoration, board-up, and vandalism cleanup
Our Commitment
No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.
We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.
Certifications:
- IICRC Certified Firm
- Water Damage Restoration Technician (WRT)
- Fire & Smoke Damage Restoration Technician (FSRT)
- Applied Microbial Remediation Technician (AMRT)
- Journeyman Water Restorer (JWR)
- Carpet Repair & Reinstallation Technician (RRT)
- Carpet Cleaning Technician (CCT)
- Odor Control Technician (OCT)
- Upholstery & Fabric Cleaning Technician (UFT)
- Applied Structural Drying Technician (ASD)
- Health and Safety Technician (HST)
- Lead-Based Paint Activities and Renovation (RRRP)
Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities
When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.
Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA
Call SERVPRO of Tri-Cities today for expert restoration services!
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- CCT - Carpet Cleaning Technician
- RRT - Carpet Repair & Reinstallation Technician
- JTC - Journeyman Textile Cleaner
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- JWR - Journeyman Water Restorer
- SCT - Subrogation Claims Training
- HST - Health and safety Technician
- OCT - Odor Control Technician
Awards
- Tri-Cities BEST: Gold Best Restoration
Affiliations
- Washington Multi-Family Housing Association
- Tri-Cities Regional Chamber of Commerce
What our
customers are saying
We had a fire at one of our properties and SerPro was very quick to respond and take care of the immediate needs of boarding up the windows and doors. I would use them again. Great communication and easy to work with. Thank you!
Great job Luciano and John the very best experience that we Had
Warren was very professional, and knowledgeable. Highly recommend to anyone in need.
SERVPRO SAVED MY FAMILY. When we arrived home it was third quarter of the Seahawks playing In the Super Bowl. We had no idea that the toilet had been overflowing for five hours as we stepped into a sea of water!!! Honestly Servepro responded quickly even on Superbowb Sunday at the end of the game! They were my first call and they knew exactly how to help. They we very professional and directed me in options for managing my 1400 sq ft of flooded house. They were fast, friendly and very, very professional. The manager, Warren always answerd when I called.and was always helpful and reassuring. He is so knowledgeable and has a wonderful team. Yule honestly has a photographic memory! She knows the location of everything she packed, she is so helpful. The team was very concerned about the potential for mold growth and they very carefully put forth all efforts to prevent it. They dealt with insurance for me, I didn't have to worry about it. They boxes they packed were done very well, so far no damage to anything. They can handle any size job. I had 3 truckloads of belongings-some 700 boxes plus furniture. Yeah we have a lot of work ahead of us, but with the detailed inventory with a lot of photos taken by the Servpro team it , makes it easy to find stuff we are looking for. My family thanks you all so much for everything. I personally want to thank you for giving me my life back. Thank you, thank you, THANK YOU SERVPRO!!!
Great experience working with Warren. The whole company has been great to work with.
Warren and his team have been doing a great job for me and my family while fixing up my house after some plumbing flooding. Definitely a great team.
Eddy Gomez was absolutely amazing to work with. Thank you
I appreciate Eddie and Chris and their level of professionalism. They have been wonderful at keeping me informed of next steps. I have never had to deal with anything like this and being 73yrs old it comes with its own challenges
Chris and Eddie of servpro have been amazing with keeping me informed and calm during this disaster we have encountered. Especially with a special needs son and the disturbance of routine changes and uncertainty