Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Newberry and Laurens Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Newberry and Laurens Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
It was a Monday and holiday and my office had a MAJOR water damage and I immediately called SERVPRO. They were at my office in 45 minutes and began cleaning up. They have continued to be here and help with the damage between walls and floors and have helped with whatever we needed. They also helped to keep our practice open. I appreciate Mel and his staff very much. Julie Barnes Newberry Internal Medicine
Mel and Mel JR and their team were amazing. They went above and beyond to help us with a huge water damage that happened in our house. From the very start of the process they guided us through it all and did an amazing job. Thank you for all y’all have done for us!!!
They worked with my Insurance company and took the stress off of me. Communication was top notch as was promptness and professionalism. Highly recommend.
We called SERVPRO for a mold issue we thought we discovered while replacing flooring - we had never had a water leak since purchasing the home and wasn’t sure what to do - but Kimberly was so helpful in getting Mel out quickly to access our problem, He explained what probably happened- sprayed for anything that may still be there and advised what we needed to do to move forward, all at no charge! - it all worked and the tile installation was able to go as planned, I can’t thank both Mel and Kimberly enough for all their help so thankful we called!!
SERVPRO was wonderful! I called them after we had major damage when our pipes burst during a freeze. Kim was very helpful and got Mel and his crew out there within hours of us reaching out. Very professional and great customer service. Highly recommend them!
I discovered water damage from the corner of my sunroom after I started smelling a mold musky smell. I contacted SERVPRO of Newberry and Laurens Counties and Mel was quick to respond he was at my house within and determined that I did have a leak - showed me where it was and checked for mold and set my mind at ease. NO MOLD - He went into detail as to what I needed to do and actually did half the demo for me! I would NOT hesitate to recommend this company! Thank you Mel - you rock!
My house was flooded. I had no idea what to do. I found SERVPRO, called and spoke to Mel. After providing him with the information, he had a cleaning and drying crew out there the same day! All the hard wood floors and vinyl floors were out and drying machines in place. It took 4 days to dry out. Mel's son runs the cleaning crew. He's a very honest and hard working young man. He works side by side with his crew to get the job finished in this sweltering heat including ripping out wet insulation from under the house. We are now in the waiting process for materials in order for Mel to begin putting the house back together for us. Thanks again to the SERVPRO team of Newberry!
There are not enough stars! This company has been on the ball since day one of my emergency. They are trustworthy and knowledgeable about everything they do. I am so happy to have had a company that is patient in explaining how things work and how long things will take. They made this flooding experience as painless as you can make a flood. Thank you so much.
Our hot water heater busted causing or closet floor and walls to become wet. After calling , Kaitlyn and her team came to set up machines that had our floor and walls dried in two days! If it wasn’t for them we would be replacing the walls in our closet as well as our floors.
It was a Monday and holiday and my office had a MAJOR water damage and I immediately called SERVPRO. They were at my office in 45 minutes and began cleaning up. They have continued to be here and help with the damage between walls and floors and have helped with whatever we needed. They also helped to keep our practice open. I appreciate Mel and his staff very much. Julie Barnes Newberry Internal Medicine
Mel and Mel JR and their team were amazing. They went above and beyond to help us with a huge water damage that happened in our house. From the very start of the process they guided us through it all and did an amazing job. Thank you for all y’all have done for us!!!
They worked with my Insurance company and took the stress off of me. Communication was top notch as was promptness and professionalism. Highly recommend.
We called SERVPRO for a mold issue we thought we discovered while replacing flooring - we had never had a water leak since purchasing the home and wasn’t sure what to do - but Kimberly was so helpful in getting Mel out quickly to access our problem, He explained what probably happened- sprayed for anything that may still be there and advised what we needed to do to move forward, all at no charge! - it all worked and the tile installation was able to go as planned, I can’t thank both Mel and Kimberly enough for all their help so thankful we called!!
SERVPRO was wonderful! I called them after we had major damage when our pipes burst during a freeze. Kim was very helpful and got Mel and his crew out there within hours of us reaching out. Very professional and great customer service. Highly recommend them!
I discovered water damage from the corner of my sunroom after I started smelling a mold musky smell. I contacted SERVPRO of Newberry and Laurens Counties and Mel was quick to respond he was at my house within and determined that I did have a leak - showed me where it was and checked for mold and set my mind at ease. NO MOLD - He went into detail as to what I needed to do and actually did half the demo for me! I would NOT hesitate to recommend this company! Thank you Mel - you rock!
My house was flooded. I had no idea what to do. I found SERVPRO, called and spoke to Mel. After providing him with the information, he had a cleaning and drying crew out there the same day! All the hard wood floors and vinyl floors were out and drying machines in place. It took 4 days to dry out. Mel's son runs the cleaning crew. He's a very honest and hard working young man. He works side by side with his crew to get the job finished in this sweltering heat including ripping out wet insulation from under the house. We are now in the waiting process for materials in order for Mel to begin putting the house back together for us. Thanks again to the SERVPRO team of Newberry!
There are not enough stars! This company has been on the ball since day one of my emergency. They are trustworthy and knowledgeable about everything they do. I am so happy to have had a company that is patient in explaining how things work and how long things will take. They made this flooding experience as painless as you can make a flood. Thank you so much.
Our hot water heater busted causing or closet floor and walls to become wet. After calling , Kaitlyn and her team came to set up machines that had our floor and walls dried in two days! If it wasn’t for them we would be replacing the walls in our closet as well as our floors.
About Us
Welcome to the SERVPRO of Newberry and Laurens Counties website- We are glad you’re here! We are a family owned business that specializes in the clean up and restoration of residential and commercial properties after a disaster has occurred. Our focus and commitment are to help our communities overcome the disasters that impact them and respond to help minimize the interruption to their home or business. It has been our privilege to serve the Counties of Newberry and Laurens and the many small towns that reside within the upstate of South Carolina since 2011.
ABOUT US
Mel and Kimberly Kitchens- originally from South Florida – moved to South Carolina in 2004. The love of water – boating and small communities brought them to Lake Murray. Both previously in the transportation industry they understand the importance of relationships. They have established roots in the communities that they serve. "We go into our customers' homes and businesses, and they become family and friends" a quote when asked what they love most about their business.
OUR MISSION
We strive to make a difference to our customers. Living in a small town is like family – what effects them affects us! It can be a mitigation, restoration, abatement, remediation from water, fire, floods, mold, potential biohazardous situations or a simple carpet cleaning – you can count on SERVPRO of Newberry and Laurens Counties to be there!
OUR COMMUNITY
We have a heart for the communities we serve – we are engaged – involved - we live here and our community matters. We sponsor, serve and support many charities and organizations in both Newberry and Laurens Counties. Giving back to the community we serve keeps our company attuned to the needs of Newberry and Laurens Counties.
Customer satisfaction is the heart of our business – “Like it never even happened.”
