About Us
SERVPRO of Newberry and Laurens Counties is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Welcome to the SERVPRO of Newberry and Laurens Counties website- We are glad you’re here! We are a family owned business that specializes in the clean up and restoration of residential and commercial properties after a disaster has occurred. Our focus and commitment are to help our communities overcome the disasters that impact them and respond to help minimize the interruption to their home or business. It has been our privilege to serve the Counties of Newberry and Laurens and the many small towns that reside within the upstate of South Carolina since 2011.
ABOUT US
Mel and Kimberly Kitchens- originally from South Florida – moved to South Carolina in 2004. The love of water – boating and small communities brought them to Lake Murray. Both previously in the transportation industry they understand the importance of relationships. They have established roots in the communities that they serve. "We go into our customers' homes and businesses, and they become family and friends" a quote when asked what they love most about their business.
OUR MISSION
We strive to make a difference to our customers. Living in a small town is like family – what effects them affects us! It can be a mitigation, restoration, abatement, remediation from water, fire, floods, mold, potential biohazardous situations or a simple carpet cleaning – you can count on SERVPRO of Newberry and Laurens Counties to be there!
OUR COMMUNITY
We have a heart for the communities we serve – we are engaged – involved - we live here and our community matters. We sponsor, serve and support many charities and organizations in both Newberry and Laurens Counties. Giving back to the community we serve keeps our company attuned to the needs of Newberry and Laurens Counties.
Customer satisfaction is the heart of our business – “Like it never even happened.”
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RCT - Rug Cleaning Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ECTP - Employee Certification Training Program
- CMT - Commercial Carpet Maintenance Technician
- SCT - Subrogation Claims Training
- WRT - Water Damage Restoration Technician
Awards
- Laurens County Chamber of Commerce Ambassador of the Quarter 2nd Quarter 2014
- Laurens County Chamber of Commerce Spirit of The Chamber Award
- Laurens County Chamber of Commerce Ambassador of the Quarter 1st Quarter 2015
- Newberry County Rotarian of the Year
- Laurens County Chamber of Commerce Ambassador of the Quarter 3rd Quarter 2015
- aurens County Chamber of Commerce Spirit of The Chamber Award
- Laurens County Chamber of Commerce Abassador of the Quarter Third Quarter 2012
- Laurens County Chamber of Commerce Ambassador of the Quarter Third Quarter 2013
- Laurens County Chamber of Commerce John P. Farris Volunteer of The year Award
- Leadership Laurens County Class XIX Graduate
- Newberry Rotary Perfect Attendance
- Laurens County Chamber of Commerce, Small Business of the Quarter 1st Quarter
Affiliations
- Main Street Laurens, Member
- Laurens County Chamber of Commerce, Board Member, Ambassador and Events Committee Member
- Newberry Business Alliance, Board Member
- YMCA of Newberry County Board Member
- Family Promise Laurens County, Vice Chair Steering Committee
- Prosperity Business Association, Co Chair
- Hospice of Laurens County Board Member
- Newberry County Ag & Art Tour, Committee Member
- Newberry County Chamber of Commerce, Ambassador and Special Events Committee
- Rotary Club of Newberry, Past President
- Laurens Leadership BOR
- Rotary District 7750 Area 10 Assistant Governor
- Laurens County 100 Club Board Member
- Newberry County Chamber of Commerce Board Chair
What our
customers are saying
Unfortunately my daughter had a fire at her condo 10 days before her wedding. As you can imagine she was devasted. Servpro came in the morning after to meet with me and the Insurance agent and all i remember is Mel Kitchens and the agent went room by room to access the damage. They reviewed what had to be done and Mel Prioritized all the items (shoes, dresses, Reception items) that need to be handled first. Within 1 week all the Wedding items were PERECT again. The condo was 'redone' the weeks after and it really was "Like it never even happened". Honestly if it hadn't been for Mel and his Team I'm not sure the wedding would have been held on original date..........Our insurance agent Stated "I wish all my Restoration companies were like Mel and Servpro". Thanks for your PERFECT service! Bryan P
We had major damage from Hurricane Helene in 2024. We were moved out of our home for ten months while we processed the damage, restored, and rebuilt. ServPro was an absolute blessing during this process! They thoroughly cleaned up damaged areas, worked very well with our contractor, packed up the entire house for storage when we moved out, and moved us back in in the summer of 2025. Every staff member we dealt with was friendly and reliable. Would highly recommend!!!
Such amazing service and work. Timely, courteous, respectful, and so understanding and kind as we dealt with cleaning our personal property and items after a fire. Such an emotional experience and Servpro of Newberry’s comforting approach helped us to mend.
Tiki was wonderful! She was courteous, hard working and very personable! She did an excellent job! Very pleased with her work! 👍
Tiki & Tron did an AMAZING JOB ON MY WHITE SECTIONAL!!!!!! Highly recommend their services 😭❤️❤️
Tikia and Katie were so polite and helpful...my mom is elderly and they were very respectful of her and her wishes..carpet was very clean and they were very hard workers...so nice too!
Tiki and Katie did an exceptional job. I highly recommend, very professional.
Tiki and Katie did an amazing job so professional and nice... Schedule your appointment today!
I’ve been using this company for about 3 years. These 2 ladies have always been so wonderfully nice!! Great results every time.