About Us
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SERVPRO of Newberry and Laurens Counties
About Us
Welcome to the SERVPRO of Newberry and Laurens Counties website- We are glad you’re here! We are a family owned business that specializes in the clean up and restoration of residential and commercial properties after a disaster has occurred. Our focus and commitment are to help our communities overcome the disasters that impact them and respond to help minimize the interruption to their home or business. It has been our privilege to serve the Counties of Newberry and Laurens and the many small towns that reside within the upstate of South Carolina since 2011.
ABOUT US
Mel and Kimberly Kitchens- originally from South Florida – moved to South Carolina in 2004. The love of water – boating and small communities brought them to Lake Murray. Both previously in the transportation industry they understand the importance of relationships. They have established roots in the communities that they serve. "We go into our customers' homes and businesses, and they become family and friends" a quote when asked what they love most about their business.
OUR MISSION
We strive to make a difference to our customers. Living in a small town is like family – what effects them affects us! It can be a mitigation, restoration, abatement, remediation from water, fire, floods, mold, potential biohazardous situations or a simple carpet cleaning – you can count on SERVPRO of Newberry and Laurens Counties to be there!
OUR COMMUNITY
We have a heart for the communities we serve – we are engaged – involved - we live here and our community matters. We sponsor, serve and support many charities and organizations in both Newberry and Laurens Counties. Giving back to the community we serve keeps our company attuned to the needs of Newberry and Laurens Counties.
Customer satisfaction is the heart of our business – “Like it never even happened.”
Service Area
Certifications
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
- RCT - Rug Cleaning Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- ECTP - Employee Certification Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- CMT - Commercial Carpet Maintenance Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Awards
- Laurens County Chamber of Commerce Ambassador of the Quarter 2nd Quarter 2014
- Laurens County Chamber of Commerce Spirit of The Chamber Award
- Laurens County Chamber of Commerce Ambassador of the Quarter 1st Quarter 2015
- Newberry County Rotarian of the Year
- Laurens County Chamber of Commerce Ambassador of the Quarter 3rd Quarter 2015
- Laurens County Chamber of Commerce Abassador of the Quarter Third Quarter 2012
- Laurens County Chamber of Commerce Ambassador of the Quarter Third Quarter 2013
- Laurens County Chamber of Commerce John P. Farris Volunteer of The year Award
- Leadership Laurens County Class XIX Graduate
- Newberry Rotary Perfect Attendance
- Laurens County Chamber of Commerce, Small Business of the Quarter 1st Quarter
Affiliations
- Main Street Laurens, Member
- Laurens County Chamber of Commerce, Board Member, Ambassador and Events Committee Member
- Newberry Business Alliance, Board Member
- YMCA of Newberry County Board Member
- Family Promise Laurens County, Vice Chair Steering Committee
- Prosperity Business Association, Co Chair
- Hospice of Laurens County Board Member
- Newberry County Ag & Art Tour, Committee Member
- Newberry County Chamber of Commerce, Ambassador and Special Events Committee
- Rotary Club of Newberry, Past President
- Laurens Leadership BOR
- Rotary District 7750 Area 10 Assistant Governor
- Laurens County 100 Club Board Member
- Newberry County Chamber of Commerce Board Chair
What our
customers are saying
I had several area rugs that needed to be cleaned and SERVPRO of Newberry and Laurens Counties did an excellent job making them look almost brand new again and with the option of drop off or pick up for you made it even easier. They were ready in 24 hours! I would highly recommend them! Friendly staff and top-notch Customer Service!
Thank you!
Jeff Lewis
Tiki and Katie did an amazing job so professional and nice... Schedule your appointment today!
Kimberly and Mel Kitchens are the best in the restoration business! They genuinely care about their clients and meeting their needs in a timely manner. I have worked with them professionally through insurance and personally. Amazing folks, doing amazing works!
We had a water line to break in our bathroom. And left a huge mess in our bathroom and bedroom. Our insurance company called SERVPRO. I must say Kimberly and Mel took charge. Thanks to there company for there knowledge and expertise. Great job.
Not only has SERVPRO of Newberry and Laurens Counties done water mitgation work, carpet cleaning, and general cleanup for my wife and me personally, but also for many of my State Farm customers. From water mitigation to fire restoration and more I have confidence that if I can get SERVPRO involved early the whole claims process seems to go easily. Thanks for helping me keep the promise. Good job MEL AND KIMBERLY!
We love SERVPRO! Always dependable, efficient and gets the tough jobs done!
Fast response time and very sweet staff!
The guys did an excellent job of making our couch look new again!! With 3 dogs, a husband and throw in 2020 it was time!! We also had all of our area rugs cleaned, they have them looking and smelling phenomenal.
Lastly, they transformed carpet in our bonus room! Now it is clean and fresh!!
I cannot recommend SERVPRO of Newberry and Laurens enough!!
Plus it helps when the guys doing the job are nice, and like what they do!
SERVPRO of Newberry and Laurens helped my family tremendously when we needed our carpets cleaned. Their worker was friendly and on time and made the whole experience a pleasant one. They even took an oriental rug to their facility to clean it and returned it promptly. Kimberly and Mel have a wonderful community spirit and volunteer and help wherever needed. I highly recommend their SERVPRO services!
I had several area rugs that needed to be cleaned and SERVPRO of Newberry and Laurens Counties did an excellent job making them look almost brand new again and with the option of drop off or pick up for you made it even easier. They were ready in 24 hours! I would highly recommend them! Friendly staff and top-notch Customer Service!
Thank you!
Jeff Lewis
Tiki and Katie did an amazing job so professional and nice... Schedule your appointment today!
Kimberly and Mel Kitchens are the best in the restoration business! They genuinely care about their clients and meeting their needs in a timely manner. I have worked with them professionally through insurance and personally. Amazing folks, doing amazing works!
We had a water line to break in our bathroom. And left a huge mess in our bathroom and bedroom. Our insurance company called SERVPRO. I must say Kimberly and Mel took charge. Thanks to there company for there knowledge and expertise. Great job.
Not only has SERVPRO of Newberry and Laurens Counties done water mitgation work, carpet cleaning, and general cleanup for my wife and me personally, but also for many of my State Farm customers. From water mitigation to fire restoration and more I have confidence that if I can get SERVPRO involved early the whole claims process seems to go easily. Thanks for helping me keep the promise. Good job MEL AND KIMBERLY!
We love SERVPRO! Always dependable, efficient and gets the tough jobs done!
Fast response time and very sweet staff!
The guys did an excellent job of making our couch look new again!! With 3 dogs, a husband and throw in 2020 it was time!! We also had all of our area rugs cleaned, they have them looking and smelling phenomenal.
Lastly, they transformed carpet in our bonus room! Now it is clean and fresh!!
I cannot recommend SERVPRO of Newberry and Laurens enough!!
Plus it helps when the guys doing the job are nice, and like what they do!
SERVPRO of Newberry and Laurens helped my family tremendously when we needed our carpets cleaned. Their worker was friendly and on time and made the whole experience a pleasant one. They even took an oriental rug to their facility to clean it and returned it promptly. Kimberly and Mel have a wonderful community spirit and volunteer and help wherever needed. I highly recommend their SERVPRO services!