The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Tri Cities

371 Reviews
4.8
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.
Proud Sponsor of the Seattle Mariners
Proud Sponsor of the Seattle Mariners

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Tri Cities has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Call the Pro's



When the Bofer Canyon Fire swept through parts of Benton County, heavy smoke blanketed neighborhoods from Kennewick to Richland, leaving many homes and businesses with extensive soot, odor, and smoke damage. At SERVPRO of Tri-Cities, we were there—responding quickly to assess, clean, and restore properties impacted by the blaze. From HVAC cleaning to content restoration and odor neutralization, our team helped property owners return to safe, clean spaces as quickly as possible.



SERVPRO of Tri-Cities has been a trusted local provider of fire, water, mold, and emergency restoration services across Kennewick, Richland, Benton City, and Franklin County. With decades of experience in our unique climate, we understand the challenges that come with frozen pipe bursts in winter, wildfire smoke in summer, and occasional flood events from heavy storms. Whether you’re dealing with a fire-damaged kitchen,a flooded crawlspace, or mold in your drywall, we know how to respond.



Our IICRC-certified technicians are trained to manage every stage of the restoration process, including full-service reconstruction, so you don’t have to juggle multiple contractors. We take pride in using advanced equipment, proven mitigation strategies, and local insight to restore both peace of mind and property.



When your property is on the line, trust the team that's been restoring homes and businesses in your community for over 30 years. SERVPRO of Tri-Cities is here to make damage—from fire, water, mold, or storms—feel “Like it never even happened.”

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Large or small emergencies, your Kennewick, WA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Tri Cities, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
371 Reviews
4.8
Leave Us A Review
Gary H.

The ENTIRE crew at SERVPRO did an OUTSTANDING job with considerable water damage from a broken pipe. Kyle, Chris, Paulino, and Jose were fantastic! They were very courteous, prompt, professional, and thorough. Communication was terrific.......Kept me informed on their total plan of action. Highly recommend! Greg Brown (Kennewick)

Travis Casey

SERVPRO was fast, efficient, and super friendly in helping me deal with a very stressful situation. They mitigated damage very quickly within 12 hours of the event and helped prevent substantial loss! Warren is an amazing guy to work with super informative and professional and I could tell he really cared about me as a customer. Eric and his team that came on site were also very professional and courteous. Hats off to all of them - very thankful for their quick response and excellent technique! Would recommend!!

Amber Whisman

Warren did an amazing job! He covered all the aspects and answered all my questions. He was able to thoroughly explain the plan and what he was going to. He said I had a really cool cat.

Ghtre Garza

Nice job Paty,Yuli, Miguelina, Victor, Juan, Yessica y Esmeralda ?? great team! So friendly, you guys did a exelente job. Always explained everything at the whole process. Helping with all questions.

Dyanna Corona

Jessica and her ability to put your mind at ease is something that I will never forget. Making sure that you understand what is going on with any issues that arise from her inspection and giving you photographs to show the proper people who will come in and fix the problem after her and her crew clean up the mess is very thorough.The photographs are clear, not blurry at all. They give a clear picture of any problems.Thank you for fitting me in your very busy schedule and taking the time to show me everything that is going on. I appreciate you!

Amy Wortley

The folks at Service pro were amazing. So kind and so patient as they explained the process and helped us out when our house flooded. Landon, Zeke, Remi, and Magalina are just the best folks you could hope to work with. Five stars! Two thumbs way up!

Matticus Prowant

Quick response, very professional and knowledgeable, and personable. Warren and Megan were both amazing

Kandice Callouette

Very kind and thorough. Answered all questions with great insight. Would recommend. We had Warren and he was very professional!!

D R

Justin & Johnsy were helpful & responsive. Thank you!

SERVPRO Elite Franchise
SERVPRO Elite Franchise

SERVPRO Elite Franchise

SERVPRO of Tri-Cities is proud to be recognized as a 2025 Elite Franchise within the SERVPRO system, an achievement that reflects a consistent commitment to performance, service, and operational excellence. This distinction represents a level of dedication that few organizations reach, and it speaks to the strength of our team and the standards we uphold in every project we take on.

Earning Elite status is the result of years of hard work, thoughtful growth, and a continued focus on doing things the right way. From supporting our local community to delivering reliable restoration and reconstruction services, our team remains committed to providing a high level of care and consistency in everything we do. This recognition not only highlights our performance, but also reinforces the trust our clients and partners place in us every day.

We are honored to be part of the 2025 SERVPRO Elite Club and to contribute to the strength of the broader SERVPRO network. Our team looks forward to being recognized at the 2026 SERVPRO Annual Convention and remains focused on continuing to serve the Tri-Cities community with professionalism, reliability, and purpose.

About Us

SERVPRO of Tri-Cities

At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Tri-Cities?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities

When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA

Call SERVPRO of Tri-Cities today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Tri Cities

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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