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What our
customers are saying

SERVPRO was at my house in 30 minutes of placing the call, sucked up the water, super polite and professional. A great relief to what could have been a nightmare.

Nancy B.
Bullard

We needed emergency response as we had water intrusion into our Emergency Room from monsoon rains and area drainage problems.Great customer service! Quick response and great people to work with!! Highly recommended!!!

Shipp J.
Bullard

We had a water leak in our house while out of town. Our insurance company recommended SERVPRO to assist with the clean up. Their team was very professional and did everything as promised. They were thorough in following up until the job was done. Herbert, Christian, Brandon, and the rest of the team were great. Very pleased with the overall service.



 
Will G.
Bullard

Great customer service! The techs were professional and informative, and our rep Rachelle went above and beyond! I will definitely use this business again.

Micah Wimberly
Flint

I have had a need for service from SERVPRO. Once in Southern California and twice in Frisco, Texas. They are professional and keeper of their word. They clean up after completing they project. Recently one of their service reps Matt Pearson came out to give me an estimate and he was on time which was appreciated. Whenever, if ever, I have any water damage SERVPRO of Tyler always is the company I contact first.

Jacqueline Price
Frisco

To Is whom it may concern. Lonnie and Jose were at our home today to clean up after a hot water heater leak. Let me tell you. These guys were not only very up front with what they needed to do, but they were also very fast and thorough. If you guys don't buy them a steak dinner then send them back to me and I will. Your guys are the best. Just saying.

Craig
Bullard

I have referred my clients to SERVPRO on many occasions after they have had water damage due to broken pipes or appliance hoses etc... They always provide quick service and do a thorough job. This decreases the time for the claims process, and keeps the customer happy.

Linda T.
Bullard

SERVPRO did a wonderful job drying up the water from a broken water heater. They were very professional and kept me updated throughout the process. I highly recommend them!

Sharlyn M.
Bullard

SERVPRO of Tyler was extremely responsive, courteous and professional. They arrived within 30 minutes of the initial call. Rachelle, the rep, immediately came to the location to check in and see what our needs were. She remained engaged and checked in over the next few days. The team called with updates daily, as to when they planned to arrive and what the did following the visit. Excellent response time, customer service, and overall professionalism. Won't hesitate to call them again next time.



 
Steven C
Bullard

SERVPRO was at my house in 30 minutes of placing the call, sucked up the water, super polite and professional. A great relief to what could have been a nightmare.

Nancy B.
Bullard

We needed emergency response as we had water intrusion into our Emergency Room from monsoon rains and area drainage problems.Great customer service! Quick response and great people to work with!! Highly recommended!!!

Shipp J.
Bullard

We had a water leak in our house while out of town. Our insurance company recommended SERVPRO to assist with the clean up. Their team was very professional and did everything as promised. They were thorough in following up until the job was done. Herbert, Christian, Brandon, and the rest of the team were great. Very pleased with the overall service.



 
Will G.
Bullard

Great customer service! The techs were professional and informative, and our rep Rachelle went above and beyond! I will definitely use this business again.

Micah Wimberly
Flint

I have had a need for service from SERVPRO. Once in Southern California and twice in Frisco, Texas. They are professional and keeper of their word. They clean up after completing they project. Recently one of their service reps Matt Pearson came out to give me an estimate and he was on time which was appreciated. Whenever, if ever, I have any water damage SERVPRO of Tyler always is the company I contact first.

Jacqueline Price
Frisco

To Is whom it may concern. Lonnie and Jose were at our home today to clean up after a hot water heater leak. Let me tell you. These guys were not only very up front with what they needed to do, but they were also very fast and thorough. If you guys don't buy them a steak dinner then send them back to me and I will. Your guys are the best. Just saying.

Craig
Bullard

I have referred my clients to SERVPRO on many occasions after they have had water damage due to broken pipes or appliance hoses etc... They always provide quick service and do a thorough job. This decreases the time for the claims process, and keeps the customer happy.

Linda T.
Bullard

SERVPRO did a wonderful job drying up the water from a broken water heater. They were very professional and kept me updated throughout the process. I highly recommend them!

Sharlyn M.
Bullard

SERVPRO of Tyler was extremely responsive, courteous and professional. They arrived within 30 minutes of the initial call. Rachelle, the rep, immediately came to the location to check in and see what our needs were. She remained engaged and checked in over the next few days. The team called with updates daily, as to when they planned to arrive and what the did following the visit. Excellent response time, customer service, and overall professionalism. Won't hesitate to call them again next time.



 
Steven C
Bullard

About Us

While disasters are never planned, the restoration process doesn't have to be overwhelming. SERVPRO of Tyler is here to do the heavy lifting for you. Our highly trained professionals approach every job with passion and professionalism to plot a clear path forward to restoring your property. 

SERVPRO of Tyler is equipped to handle and disaster situation, from minor floods to kitchen fires and everything in between. We are committed to not just repairing the damage, but to fully restoring the affected area to protect your property from ongoing effects. If you live in Bullard, New Hope, Flint or the surrounding areas, you can call us for your disaster remediation needs anytime 24/7!

With extensive training in both residential and commercial restoration, our teams approach every job with a fresh perspective, developing customized strategies to get your home or business back to its original condition. We are committed to providing excellence in every single job, not matter how small. 

Whether your property has experienced a flood, fire, frozen pipe, or even the growth of mold, SERVPRO is standing by 24/7 to mobilize and restore your home or business. Give us a call today!

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Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Tyler and Palestine

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.