Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Tyler and Palestine

Our Google Reviews
(903) 561-0168
4.7
(242 reviews)

Service Areas

Tyler, TX | Troup, TX | Whitehouse, TX | Bullard, TX | New Hope, TX | Flint, TX | Arp, TX | Palestine, TX | Athens, TX | Mineola, TX | Jacksonville, TX | Lindale, TX | Chandler, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Tyler and Palestine we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO was at my house in 30 minutes of placing the call, sucked up the water, super polite and professional. A great relief to what could have been a nightmare.

Nancy B.
Bullard

We needed emergency response as we had water intrusion into our Emergency Room from monsoon rains and area drainage problems.Great customer service! Quick response and great people to work with!! Highly recommended!!!

Shipp J.
Bullard

We had a water leak in our house while out of town. Our insurance company recommended SERVPRO to assist with the clean up. Their team was very professional and did everything as promised. They were thorough in following up until the job was done. Herbert, Christian, Brandon, and the rest of the team were great. Very pleased with the overall service.



 
Will G.
Bullard

Great customer service! The techs were professional and informative, and our rep Rachelle went above and beyond! I will definitely use this business again.

Micah Wimberly
Flint

I have had a need for service from SERVPRO. Once in Southern California and twice in Frisco, Texas. They are professional and keeper of their word. They clean up after completing they project. Recently one of their service reps Matt Pearson came out to give me an estimate and he was on time which was appreciated. Whenever, if ever, I have any water damage SERVPRO of Tyler always is the company I contact first.

Jacqueline Price
Frisco

To Is whom it may concern. Lonnie and Jose were at our home today to clean up after a hot water heater leak. Let me tell you. These guys were not only very up front with what they needed to do, but they were also very fast and thorough. If you guys don't buy them a steak dinner then send them back to me and I will. Your guys are the best. Just saying.

Craig
Bullard

I have referred my clients to SERVPRO on many occasions after they have had water damage due to broken pipes or appliance hoses etc... They always provide quick service and do a thorough job. This decreases the time for the claims process, and keeps the customer happy.

Linda T.
Bullard

SERVPRO did a wonderful job drying up the water from a broken water heater. They were very professional and kept me updated throughout the process. I highly recommend them!

Sharlyn M.
Bullard

SERVPRO of Tyler was extremely responsive, courteous and professional. They arrived within 30 minutes of the initial call. Rachelle, the rep, immediately came to the location to check in and see what our needs were. She remained engaged and checked in over the next few days. The team called with updates daily, as to when they planned to arrive and what the did following the visit. Excellent response time, customer service, and overall professionalism. Won't hesitate to call them again next time.



 
Steven C
Bullard

SERVPRO was at my house in 30 minutes of placing the call, sucked up the water, super polite and professional. A great relief to what could have been a nightmare.

Nancy B.
Bullard

We needed emergency response as we had water intrusion into our Emergency Room from monsoon rains and area drainage problems.Great customer service! Quick response and great people to work with!! Highly recommended!!!

Shipp J.
Bullard

We had a water leak in our house while out of town. Our insurance company recommended SERVPRO to assist with the clean up. Their team was very professional and did everything as promised. They were thorough in following up until the job was done. Herbert, Christian, Brandon, and the rest of the team were great. Very pleased with the overall service.



 
Will G.
Bullard

Great customer service! The techs were professional and informative, and our rep Rachelle went above and beyond! I will definitely use this business again.

Micah Wimberly
Flint

I have had a need for service from SERVPRO. Once in Southern California and twice in Frisco, Texas. They are professional and keeper of their word. They clean up after completing they project. Recently one of their service reps Matt Pearson came out to give me an estimate and he was on time which was appreciated. Whenever, if ever, I have any water damage SERVPRO of Tyler always is the company I contact first.

Jacqueline Price
Frisco

To Is whom it may concern. Lonnie and Jose were at our home today to clean up after a hot water heater leak. Let me tell you. These guys were not only very up front with what they needed to do, but they were also very fast and thorough. If you guys don't buy them a steak dinner then send them back to me and I will. Your guys are the best. Just saying.

Craig
Bullard

I have referred my clients to SERVPRO on many occasions after they have had water damage due to broken pipes or appliance hoses etc... They always provide quick service and do a thorough job. This decreases the time for the claims process, and keeps the customer happy.

Linda T.
Bullard

SERVPRO did a wonderful job drying up the water from a broken water heater. They were very professional and kept me updated throughout the process. I highly recommend them!

Sharlyn M.
Bullard

SERVPRO of Tyler was extremely responsive, courteous and professional. They arrived within 30 minutes of the initial call. Rachelle, the rep, immediately came to the location to check in and see what our needs were. She remained engaged and checked in over the next few days. The team called with updates daily, as to when they planned to arrive and what the did following the visit. Excellent response time, customer service, and overall professionalism. Won't hesitate to call them again next time.



 
Steven C
Bullard

About Us

While disasters are never planned, the restoration process doesn't have to be overwhelming. SERVPRO of Tyler is here to do the heavy lifting for you. Our highly trained professionals approach every job with passion and professionalism to plot a clear path forward to restoring your property. 

SERVPRO of Tyler is equipped to handle and disaster situation, from minor floods to kitchen fires and everything in between. We are committed to not just repairing the damage, but to fully restoring the affected area to protect your property from ongoing effects. If you live in Bullard, New Hope, Flint or the surrounding areas, you can call us for your disaster remediation needs anytime 24/7!

With extensive training in both residential and commercial restoration, our teams approach every job with a fresh perspective, developing customized strategies to get your home or business back to its original condition. We are committed to providing excellence in every single job, not matter how small. 

Whether your property has experienced a flood, fire, frozen pipe, or even the growth of mold, SERVPRO is standing by 24/7 to mobilize and restore your home or business. Give us a call today!

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Tyler and Palestine

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.