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Storm Damage Repair Services
24/7 Emergency Storm Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Storm Restoration
- Highly-Trained Storm and Flood Damage Cleanup
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of New Hanover
Service Areas
Residential Storm Damage Restoration
When storms affect properties, they are very destructive. Apart from dumping contaminated wastewater into a structure, winds can also damage properties in other ways. For example, a blown roof allows rainwater in, destroying the ceiling and other surfaces. SERVPRO of New Hanover helps provide the multipronged response that you need after an incident of storm damage or from the flooding and destruction from a Hurricane.
Our ASD, Applied Structural Drying certified crews help carry out the necessary inspection of the damaged structure before beginning restoration. We put much emphasis on this step because not all damage is apparent initially and any issues left unaddressed can cause severe problems in the future.
At SERVPRO of New Hanover, we have the necessary tools including truck-mounted water extractors to remove wastewater fast enough, pressure washers to clean debris from the affected areas and drying equipment like air movers and dehumidifiers to eliminate all excess moisture from the affected structures. Fast reaction and flexibility are our preferred weapons to deal with storm damage.
Services We Provide
Commercial Storm Damage Cleanup
Our SERVPRO professionals are trained and equipped to handle both large and small commercial storm damage jobs, helping to return your business or commercial property to pre-loss condition as soon as possible, so you can get back to running your business.
Roof Tarp and Board-Up Services
If a storm damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protect your property from further damage.
- Our board-up services help to secure your property from weather, animals, and illegal entry.
Packout and Contents Restoration
When severe weather hits, the damage often goes beyond your walls. Floods, wind, and debris can ruin the things you care about most—furniture, electronics, family keepsakes, and important documents. SERVPRO of New Hanover moves fast to protect what matters. We can transport belongings to our secure storage and restoration facility where needed services are provided. Every item is inventoried and treated with expert care, then returned to you when it’s ready. Our goal is simple: help you recover quickly and keep your life moving forward.
What our
customers are saying
SERVPRO did a wonderful job. Very friendly and professional.
Adraine and her team are terrific. It was a pleasure with with them.
Tommy Sneed did a great job with this claim. He was helpful and professional with everything. He is a great asset to you team!
SERVPRO was extremely professional.
DeAnna was very helpful, friendly and professional.
Austin was our foreman. He is the best representative for your company! I cannot say enough about his directions to your crew or the way he put our mind at ease. He went over and above to answer my questions and explain what's happening next.
SERVPRO of Brunswick and South Columbus Counties was fast and efficient.
Austin was amazing and really appreciate his professionalism, promptness, and communication during the
process.
Tommy Snead was excellent. Always prompt. Great communication every step of the way.
About Us
At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing. Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened."
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses in New Hanover. We also work with The American Red Cross, Nourish NC and Wilmington Chamber foundation among others.
Full Service
At SERVPRO of New Hanover, we understand emergencies require immediate action that is why we pledge to return the customers call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.
Why SERVPRO?
We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling.
