SERVPRO of New HanoverHome
About Servpro in Wilmington
About Servpro in Wilmington

SERVPRO of New Hanover

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SERVPRO of New Hanover

24/7 Emergency Service

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

24/7 Emergency Service

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About Us

Serving Wilmington and Surrounding Areas

SERVPRO of New Hanover is here for you 24/7/365. We are locally owned and operated and our staff is highly trained in property restoration. When disaster strikes we will stand with you and help get your property back to pre-loss condition as soon as possible.
Davis M. Thompson
Davis M. Thompson
Owners of SERVPRO of New Hanover

Here to Help® 24/7.

SERVPRO of New Hanover

Our Google Reviews

4.8
(98 reviews)
(910) 762-8180

24/7 Emergency Service

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About Us

At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.  Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened."

Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses in New Hanover. We also work with The American Red Cross, Nourish NC and Wilmington Chamber foundation among others.

Full Service
At SERVPRO of New Hanover, we understand emergencies require immediate action that is why we pledge to return the customers call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.

Why SERVPRO?
We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling.

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Certifications

  • OSHA - 10-hour General and/or Construction Industry Training Program
  • WRT - Water Damage Restoration Technician
  • EPA Lead Safe Certified Renovator
  • OCT - Odor Control Technician
  • ASD - Applied Structural Drying Technician
  • AMRT - Applied Microbial Remediation Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • IICRC Certified Firm
  • FSRT - Fire & Smoke Damage Restoration Technician
  • CCT - Carpet Cleaning Technician

Payment Info

The following cards are accepted:

Awards

  • Contractor Connection, Golden Hammer Award

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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