Remodeling and Construction Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential and Commercial Construction Services 
  • Highly-Trained Restoration Technicians 
  • Easier Insurance Claim Process 
  • Faster to any size disaster™  

Here to Help® 24/7

SERVPRO of New Hanover
Our Google Reviews
(910) 762-8180
4.9
(282 reviews)

Service Areas

Your Local Construction Company

After damage has been addressed, restoring a property often requires repairs or rebuilding to return it to a functional condition. SERVPRO of New Hanover offers construction services to handle everything from minor repairs to full reconstruction. Our team works with homeowners and business owners to move from cleanup to rebuild with a clear plan and steady progress.

Our project managers oversee the construction process from start to finish, coordinating the work needed to repair structural damage and restore affected areas. This may include drywall installation, flooring, and other finish work depending on the scope of the loss. Having one team handle both restoration and construction helps simplify the process and keeps the project moving without unnecessary delays.

We understand how important it is to get your property back to normal after a loss. As part of the New Hanover community, we focus on completing each project with care and attention to detail while helping you navigate the process with confidence.

Home Remodeling, Construction, and Repair

Whether you’ve suffered damage to your home, or you’re looking for an upgrade, SERVPRO of New Hanover  is ready to help. We can provide a full range of construction services to complete your construction, restoration, or remodeling project.   

  • Single contact 
  • Quality workmanship 
  • Expedited process 
Interior view of commercial building under construction
Interior view of commercial building under construction

Commercial Construction

From the initial cleanup and mitigation to restoration to a full rebuild or remodel, we’re your one-stop commercial construction service. 

  • Small Office Buildings to High-Rise Buildings 
  • Restaurants, Hotels, Motels, Retail Stores 
  • Manufacturing and Industrial Complexes 
  • Government and Military Buildings 

Our team is prepared to handle any size construction job, providing inspection, estimating, and construction services. We know every minute of downtime costs you money, and we’re focused on getting your business back to business. 

Why Choose SERVPRO of New Hanover for Home Restoration?


Why Choose SERVPRO

Single Contact

SERVPRO of New Hanover will be your advocate from start to finish, so you don’t have to manage multiple repair teams.  

Why Choose SERVPRO

Expedited Restoration Process

We’re a one-stop shop. Your construction project will go much quicker due to our ability to coordinate construction work at the same time our professionals are mitigating. 

Why Choose SERVPRO

Quality Workmanship

Attention goes into every detail to deliver the highest quality product possible. 

Why Choose SERVPRO

SERVPRO’s Clean Build Technology

Our EPA-registered products protect you and your home with dust control, viral pathogen protection, and other decontaminants.

Why Choose SERVPRO

On-Time & On-Budget

Our professional construction service technicians will work with your insurance company.

Why Choose SERVPRO

Easier Insurance Claims Process

We help you navigate the insurance claims process, helping coordinate the paperwork for a quicker, easier experience.

Water damage can cause severe damage to drywall and other parts of your home, business, or property. So, what are the signs? Can you help prevent and repair this type of water damage? SERVPRO® provides helpful tips and steps.
Water damage can cause severe damage to drywall and other parts of your home, business, or property. So, what are the signs? Can you help prevent and repair this type of water damage? SERVPRO® provides helpful tips and steps.

Reconstruction

With reconstruction, anything impacted by water, fire, mold, or storm damage is repaired or rebuilt. From the foundation and framing to the drywall and flooring to the paint and fixtures, we’ll have your home looking “like it never even happened.”

2 men unloading a cleaning machine out of SERVPRO truck

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021
2 men unloading a cleaning machine out of SERVPRO truck

SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021

Post-Construction Cleaning

Post-construction cleaning ensures a safe and healthy environment for anyone in your home. We’ll make sure all dust, debris, and other materials are removed—and that all surfaces, from ducts to carpets to countertops to windows, have been thoroughly cleaned.

Contents Packout & Storage

From clothes and furniture to photos and keepsakes, our packout and storage services will keep the contents of your home safe and secure until your construction project is complete—then we’ll bring it all back. 

several roofs covered by roof tarp after storm damage
several roofs covered by roof tarp after storm damage

Roof Tarp and Board-Up Services

During construction, your home’s roof, walls, or windows need to be secured and protected from exposure to the elements. 

  • Protect your property from further damage 
  • Help secure your home from weather, animals, and illegal entry 

What our
customers are saying

Ricky Roberts was a HUGE help with our mold issue. Identified the problem, talked us through it and gave us a few different options to fix. Highly recommend ServPro and Ricky. Will be using them again

Will Odom

I cannot say enough good things about Wesley and the team at SERVPRO! We had an issue where food was accidentally burned in our oven, and the smoke smell ended up traveling through our HVAC system and into seemingly every corner of our house, including our closets and our kids’ bedrooms. After nearly a week of cleaning, washing, airing everything out, and trying everything we could think of, the smell was still lingering. I reached out to Wesley, and he was at our house that SAME DAY with air scrubbers and a plan. He walked us through what was happening, gave us great advice on what we could do ourselves, and genuinely went above and beyond to help us get our home back to normal. Within 48 hours, the difference was incredible. After everything we had tried all week, it was such a relief to finally walk into our house and notice a significant improvement. I am incredibly grateful for Wesley’s quick response, knowledge, professionalism, and kindness. When something happens in your home, having someone respond quickly and actually know how to help makes all the difference. If you ever need restoration or cleanup services, I would hands-down recommend Wesley and SERVPRO. They will absolutely be my first call from now on!

Elise Eisel

Wes conducted a thorough inspection of our mold issue and provided an honest and clear solution.

Lindsay Fletcher Smith

I’ve gotten to work with Wes and the SERVPro team several times now on commercial projects. The professionalism and the efficiency they display when working to get a client back into their building is truly impressive!

Devin Skipper

Ricky was prompt, knowledgeable, and thorough on his investigation of my concern. Would recommend, and will use for any future issues!

Kate

I’ve had some recurring mold and had concerns about it, so I reached out to ServPro. They sent Wes out the same day and he did a thorough inspection of the site as well as in the attic above the vent. His detailed explanation gave me guidance on how to remedy and prevent the issue going forward. He was beyond helpful!

Elizabeth Forte

SERVPRO of New Hanover was with us from start to finish. Their knowledge and professionalism were exceptional and we are extremely happy with the results on our restored home. Highly recommend this business. Eric Heid and Kelly Lake are outstanding professionals with a ton of expertise. They will take care of you and your home.

Kris Bradsher

My experience was excellent with ServPro from Wilmington North Carolina in New Hanover County. Mr. Dominic Donato showed up immediately and estimated damages with pics and video, the whole process was amazing and I loved the professional approach and the support! The pipe busted and caused water in 3 living spaces and crawlspace and walls! Scary experience but all questions were answered! I was able to contact Amy at ServPro and she acted by contacting my insurance company to continue the process! The insurance was able to get all the information from Mr. Donato and Amy that was needed to proceed with my claim without delay! This ServPro Company is on the ball! I recommend ServPro.

Yvonne

Josh and his crew did a great job.

Cindy Carroll

About Us

At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.  Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened."

Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses in New Hanover. We also work with The American Red Cross, Nourish NC and Wilmington Chamber foundation among others.

Full Service
At SERVPRO of New Hanover, we understand emergencies require immediate action that is why we pledge to return the customers call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.

Why SERVPRO?
We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling.

Davis M. Thompson
Davis M. Thompson
Owner of SERVPRO of New Hanover

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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